BSBMGT517 Manage Operational Plan Assignment Answers

Assessment – BSBMGT517: Manage operational plan

• Define an operational plan.
• What other people may the operational plan involve?
• Define a consultation process. How could it be carried out?
• Give an example of key performance indicators that are used in your workplace.
• What is the purpose of a contingency plan?
• What sort of risks are likely to happen at your organisation?
• What may be the impact of these risks occurring?
• What specialist advice may you have to seek?
• Give an example of a SMART goal to implement a plan in your organisation.
• What are the advantages of outsourcing recruitment?
• What policies may you have to follow during recruitment?
• What policies may affect induction?
• What are the requirements of good supplier relationships?
• How are purchase orders used to acquire resources?
• Give three different examples of intellectual property and explain how would enforce your rights for each one.
• What is a performance management system?
• Give examples of performance standards that your organisation uses.
• What information in the budget may you have to monitor or review?
• Give examples of under-performance that exist in your organisation.
• What is continuous improvement?
• What is the difference between a mentor and a coach?
• Define an effective mentoring or coaching relationship.
• Explain what principled negotiation means.

Objective

To provide you with an opportunity to develop and implement systems to ensure that procedures and records associated with documenting performance are managed in accordance with organisational requirements

1. What documentation may you need to record?

Section A: Skills activity

Objective: To provide you with an opportunity to show you have the required skills for this unit.

This activity will enable you to demonstrate the following skills:

• Reading
• Writing
• Oral Communications
• Numeracy
• Navigate the world of work
• Interact with others
• Get the work done

Answer the activity in as much detail as possible, considering your organisational requirements.

1. Using an information source provided by your assessor, identify information that would help to support a resource proposal.
2. Write an email or letter to the management of an organisation highlighting the need for resources in Question 1.
3. Role play a discussion with another learner playing an employee in which you explain an upcoming change in the workplace.
4. Using mathematical information that is appropriate to your workplace, calculate how many of a given resource is required.
5. Role play consulting a health and safety specialist about changes to organisation policy.
6. Role play a telephone call with a colleague in which you give directions for the implementation of an operational plan.
7. Plan a timetable for aspects of the operational plan.

Section B: Knowledge activity (Q & A)

Objective: To provide you with an opportunity to show you have the required knowledge for this unit.

The answers to the following questions will enable you to demonstrate your knowledge of:

• Describe models and methods for operational plans
• Explain the role of an operational plan in achieving the organisation’s objectives
• Explain budgeting processes
• List alternative approaches to developing key performance indicators to meet business objectives
• Outline the legislative and regulatory context relevant to the operational plan of the organisation
• Outline the organisation’s policies, practices and procedures that directly relate to the operational plan.

Answer each question in as much detail as possible, considering your organisational requirements for each one.

1. Describe how you would create an operational plan.
2. Explain the role of an operational plan in achieving the organisation’s objectives.
3. Explain what you should take into consideration during the budgeting processes?
4. How can you develop key performance indicators to meet business objectives?
5. What legislation or regulation will directly affect the operational plan in your organisation?
6. Give examples of your organisation’s policies, practices and procedures that directly relate to the operational plan.

Section C: Performance activity

Objective: To provide you with an opportunity to demonstrate the required performance elements for this unit.

This activity will enable you to demonstrate the following performance evidence:

• Develop and implement an operational plan using a variety of information sources and consultation (including using specialist advice if required) which includes:
• resource requirements
• key performance indicators
• monitoring processes
• contingency plans
• Communicate effectively with relevant stakeholders to explain the plan and supporting information, seek approvals, negotiate variations and engage work teams
• Develop and implement strategies to achieve the operational plan within the organisation’s policies, practices and procedures including:
• recruiting, inducting and developing personnel
• acquiring physical resources and services
• protecting intellectual property
• making variations to the plan
• monitoring and documenting performance.

Answer the activity in as much detail as possible, considering your organisational requirements.

1. Develop and implement an operational plan using a variety of information sources.

Ensure that you:

• Plan adequate resource allocation
• Choose relevant key performance indicators
• Put in place performance monitoring processes
• Develop relevant contingency plans.

2. Communicate effectively with relevant stakeholders during the development and implementation of the plan.

Ensure that you:

• Provide supporting information (e.g. specialist information, data)
• Seek approvals for plan where necessary
• Identify variations and negotiate for them
• Engage work teams.

3. Develop and implement strategies to achieve the operational plan within the organisation’s policies, practices and procedures.

Ensure that you consider:

• Recruiting, inducting and developing personnel
• Acquiring physical resources and services
• Protecting intellectual property
• Making variations to the plan
• Monitoring and documenting performance.

Australian Hardware Simulated Business