Computer Interaction for End User of Tele-Health
Answer:
Introduction
Tele-health is a new approach of technological development and it is related to health service and information. The service and information are distributed electronically over the internet (De Luca et al., 2015). It gives the facility to the old patients or the patients living in long distance to contact with the physician and get advice, care or information about their health remotely. Tele-health is an online health management system that integrates the practical data in their system and generates a report for its patients (O’Neil et al., 2014).
Positioning
The patients interact with the clinicians over video conference form the tele-health tablet provided to the patient. The tablet is connected various tele-health device like Total ECG, TotalVitals, ClearProbe Ultrasound, etc. (Ringbæk et al., 2015) These devices take the reading form the patients and transmit the data to the tele-health servers and the tele-health servers in return generate report from the raw data provided and identify the problem of the patient.
Problem Statement
The main problem associated with the Tele-health system is the management of the database where the patient’s records are kept. There may be inaccurate assessment of the health of the patient due to an error in the assessment device provided to the patient.
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The problem of |
There may be a case when the patient is using a faulty appliance and the data collected thus have an error. Planning the infrastructure to increase the capacity and analyzing the historical trends Monitoring the endpoint status at a real time and the capacity of the network (Lee et al., 2015) |
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Affects |
When the data is uploaded to the tele-health servers an inaccurate report is generated and the physician may lead the patient in a wrong way and this can cause a life risk. In case of intruder attack the patient data base can be used by the hackers or modified for profit of another business organization(Ringbæk et al., 2015). The credit or debit card details can also be accessed by the hacker from the tele health database servers. |
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the impact of which is |
Improper diagnosis of the health can cause life risk of the patient. The patient may face loss of money due to the intruder attack. |
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a successful solution would be |
The devices provided to the patients for checkup should have a routine maintenance and the device should be checked before use (Grant, Rockwood& Stennes, 2015). The security for the network and the cloud servers should be increased and the data should be kept in encrypted form to prevent unauthorized access. |
Product Position Statement
The tele-health system is a unique product and if implemented would have a great response throughout the world. Using this system all the users would be benefited, the patients benefit would be reducing the cost for the health checkup and cutting the travelling cost(Lakenauth & Tang, 2014). The physical would be benefited as they can visit more number of patients throughout the world and the health care system would be benefited by reaching to the peoples located in the rural areas and don’t have access to the modern treatment process.
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For |
The people of older age, Rehabilitated patients, Patients of rural areas |
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Who |
The older aged people who cannot travel long distance for consult the physician or the rehabilitated patients who have changed their place due to some reasons or the peoples living in village and not have access to the modern facilities and service(De Luca et al., 2015). |
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The (product name) |
Tele-health system |
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That |
It would provide facilities to have a clinical checkup from any location in the world without travelling long distance and reducing the wastage of time. |
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Unlike |
It is different from the traditional clinical method where the patient have to travel and search for the specialized doctor |
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Our product |
Using the Tele-health system the patients can have conversation with the doctors sitting at home(Grant, Rockwood& Stennes, 2015). They can also fix appointment according to their time. |
Tele-health is the recent trend of consulting the doctor and get an accurate health report
Stakeholder Descriptions
Here in the tele-health system the main stake holders are the patient, clinical staffs and the administration.
Stakeholder Summary
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Name |
Description |
Responsibilities |
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Patients Clinical staffs Administrator |
Patients are the client and using the tele-health system The clinical staffs are the physician or the specialized doctors. The administrator may be the hospitals which have deployed the tele-health system or some private organization |
The key responsibility of the stake holders is to use the system as per the requirement and provide proper solution regarding the diagnosis report they get after the assessment of the patients health (O’Neil et al., 2014). The administrator should properly manage the system and avoid the errors in the system. |
User Environment
There is an online interaction between the clinical expert and the patient. The patient health is checked using different Tele-health devices and the data is uploaded to the server and a report is generated according to the gathered data (Lee et al., 2015). This need a very less amount of time and if the patient is outdoors and not carrying the tele-health devices then he might face problem because then the clinical expert cannot check the patient health condition and thus cannot give a diagnosis report(Grant, Rockwood& Stennes, 2015).. The traditional database servers are used for the storage of the patient data and other data but it could be moved to the cloud platform to make the system more efficient.
Product Overview
Tele-health is the best solution for the patient to have a consult with the physician and get the accurate test report of the health. Recommendation according to the report are also provided by the clinical expert using the tele-health service.
Product Perspective
The main Vision of the tele-health system is to reach all the people in the world. Using the product the patient can independently get clinical advice from the clinical expert i.e the patient does not have to wait for the system(De Luca et al., 2015). The patient can interact with the clinical expert using a tablet or any mobile device anytime.
Assumptions and Dependencies
The adoption of cloud platform in the tele-health system would benefit the patient and the system. The patient can access the system from any location and it would take less response time to respond to the patient (Lakenauth & Tang, 2014). The patient can success tele health system from any platform and this would provide flexibility to the user.
Needs and Features
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Need |
Priority |
Features |
Planned Release |
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To reach the patients in every part of the world |
High |
It give medical suggestion that ca be applied for the betterment. |
The next release version would include support for the patients in all part of the world. |
Alternatives and Competition
The alternative that is available to the patient is the traditional process of treatment that includes travelling time and waiting time to reach the final treatment process.
Other Product Requirements
The product should meet the requirement of all the users and should have easy to use interface such that the older people and the people living in the rural areas should find it easy to use.
References
De Luca, R., Bramanti, A., De Cola, M. C., Trifiletti, A., Tomasello, P., Torrisi, M., ... & Calabrò, R. S. (2015). Tele-health-care in the elderly living in nursing home: the first Sicilian multimodal approach. Aging clinical and experimental research, 1-7.
Grant, L. A., Rockwood, T., & Stennes, L. (2015). Client Satisfaction with Telehealth in Assisted Living and Homecare. Telemedicine and e-Health,21(12), 987-991.
Lakenauth, G., & Tang, S. (2014, May). Benefits of Telehealth across different socio-economic communities. In Systems, Applications and Technology Conference (LISAT), 2014 IEEE Long Island (pp. 1-6). IEEE.
Lee, J. F., Schieltz, K. M., Suess, A. N., Wacker, D. P., Romani, P. W., Lindgren, S. D., ... & Dalmau, Y. C. P. (2015). Guidelines for developing telehealth services and troubleshooting problems with telehealth technology when coaching parents to conduct functional analyses and functional communication training in their homes. Behavior Analysis in Practice, 8(2), 190-200.
O’Neil, A., Taylor, B., Sanderson, K., Cyril, S., Chan, B., Hawkes, A. L., ... & Amerena, J. (2014). Efficacy and feasibility of a tele-health intervention for acute coronary syndrome patients with depression: Results of the “MoodCare” randomized controlled trial. Annals of Behavioral Medicine,48(2), 163-174.
Ringbæk, T., Green, A., Laursen, L. C., Frausing, E., Brøndum, E., & Ulrik, C. S. (2015). effect of tele health care on exacerbations and hospital admissions in patients with chronic obstructive pulmonary disease: a randomized clinical trial. International journal of chronic obstructive pulmonary disease, 10, 1801.
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