CHCMHS012 Provide support to develop wellness plans and advanced directives

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Assessment Task 2: Workplace Project – Providing Brief Interventions

TASK SUMMARY

This task requires you to develop a wellness plan for three people living with mental health issues. There are four parts to this task:

Part A: You must select three suitable clients, review their history and discuss their circumstances with your supervisor. You must prepare a summary of each person’s history and circumstances. You are also required to explore the wellness plan development options available to you.

Part B: You must organise a meeting with your three clients. During each meeting, you must explain the purpose and limitations of a wellness plan, develop a shared understanding of their goals, preferences and values, support them to identify any cultural factors which may inform their wellness plan and develop a shared, whole of life understanding of what wellness means for the person. Your assessor will observe one of these meetings.

Part C: You are required to arrange second meetings with each of your clients to develop and finalise their wellness plans. You assessor will observe one of these meetings.

Part D: You must then implement the three wellness plans that you have developed in parts A–C. Work with your clients to implement their plans and use the template provided to answers a series of questions.

Part E: Finally, you must prepare a report on the work you have done in Parts A–D.

RESOURCES AND EQUIPMENT REQUIRED TO COMPLETE THIS TASK:

Personnel

Your workplace supervisor
Your assessor ? Three clients

? Resources

Access to a computer, printer, Internet and email software (if required)
Access to Microsoft Word (or a similar program)
Access to a workplace environment (this may be a service for workplace placement purposes or your own workplace)
Access to service policy and procedures
Access to client records/documentation and associated storage systems

WHEN AND WHERE WILL THIS TASK BE COMPLETED?

Your assessor will provide you with a time and place for your assessment.

WHAT HAPPENS IF I GET SOMETHING WRONG?

If your assessor identifies that you did not correctly or adequately demonstrate the skills and knowledge required of this task, you will be given feedback on areas for improvement.

Your assessor will provide you with guidance as to whether you need to:

Redo the observation at a suitable time after you have considered their feedback ? Undertake further learning and redo the observation at a later date.

Your assessor will provide details about the date, time and location of reassessment.

STUDENT INSTRUCTIONS FOR TASK 2:

For this task, you must work with three clients to develop and implement a wellness plan.

Use the consent forms provided in the Appendix to obtain permission from the relevant personnel who may be involved in this task.

Part A – Assessing each person’s needs

Discuss the requirements of this task with your workplace supervisor to ensure you select three suitable clients. Review their history and discuss their circumstances with your supervisor and colleagues. Prepare a summary of each person’s history and circumstances.

Explore the wellness plan development options which you have available to you. What information and resources can you access to help each person make informed choices about wellness planning? How would you go about accessing the resources that you require for each? Prepare a summary of your results.

Part B – Gathering information

In consultation with your workplace supervisor, arrange separate, one-on-one meetings with each of your clients.

During each meeting, you must explain the purpose and limitations of a wellness plan, develop a shared understanding of their goals, preferences and values, support them to identify any cultural factors which may inform their wellness plan and develop a shared, whole of life understanding of what wellness means for the person.

You must work collaboratively with each client to identify the wellness strategies which have worked for them in the past and to decide who may need to be consulted regarding their wellness plan. You must ensure that your assessor is available to observe at least one of the meetings.

Did the candidate demonstrate the following skills to industry standards? CHCMHS012 - Provide support to develop wellness plans and advanced directives	1st Observation Date: ________		2nd Observation (if required) Date: ________
	Yes þ	No ý	Yes þ	No ý
? Establish an effective rapport with the person
? Use person-first, non-judgemental language
? Be culturally safe
? Listen actively
? Empower the person to participate actively in their own recovery
? Support the person to identify their goals, preferences and values
? Support the person to identify cultural factors which will inform their plan
? Work collaboratively with the person to identify who may need to be consulted regarding their wellness plan
? Collaborate with the person to develop a whole of life understanding of what wellness means to them
? Demonstrate effective privacy and confidentiality principles
Did the candidate demonstrate the following skills to industry standards? CHCMHS012 - Provide support to develop wellness plans and advanced directives	1st Observation Date: ________		2nd Observation (if required) Date: ________
	Yes þ	No ý	Yes þ	No ý
? Work safely
? Gain informed consent
? Work collaboratively with the person to decide on the most appropriate wellness plan format for them
? Work collaboratively with the person to identify the areas which need to be covered in their wellness plan
? Work in collaboration with the client to identify approaches, factors and situations which have supported wellness for them previously

At the end of each meeting, make notes in the person’s file. Ensure that your file notes are in accordance with your organisation’s policies and procedures. Prepare a summary of your notes (ensuring that you protect the privacy of each person) and include a summary of how you met your organisation’s policy and procedures.

Analyse the outcomes of each meeting and identify, access and review additional information, documents and support/services that will be beneficial to the planning process. Summarise your decisions.

Part C – Developing a wellness plan

In consultation with your workplace supervisor, arrange second meetings with each of your clients.

The purpose of the second meetings should be to develop and finalise the wellness plan. You must ensure that your assessor is available to observe at least one of the meetings.

Did the candidate demonstrate the following skills to industry standards?

CHCMHS012 - Provide support to develop wellness plans and advanced directives

1st

Observation

Date:

________

2nd

Observation (if required)

Date:

________

Yes

? Continue to build on your established rapport

? Use person-first, non-judgemental language

? Be culturally safe

Did the candidate demonstrate the following skills to industry standards?

CHCMHS012 - Provide support to develop wellness plans and advanced directives

1st

Observation

Date:

________

2nd

Observation (if required)

Date:

________

Yes

? Listen actively

? Work safely

? Confirm that consent is still relevant and in place

? Work collaboratively with the person to identify triggering situations and factors for them

? Work collaboratively with the person to identify early signs of unwellness

? Identify options, potential strategies and actions which the person will take when they identify signs of unwellness

? Identify support people who can be included in the wellness plan and the actions which they will take

Document each wellness plan. Submit the completed wellness plans to your assessor making sure to deidentify each plan first.

Prepare a critical analysis of each meeting. What went well? What would you do differently next time?

Part D – Implementing a wellness plan

For this part of the task, you must implement the three wellness plans that you have developed in parts A – C of this assessment. Work with your clients to implement their plans and develop a report for each person which answers the following questions. A report template has been provided at the end of these instructions to assist you.

How did you promote wellness by maintaining a positive and emotionally safe environment?
How did you respond to people in distress or crisis?
Explain the situation and strategies that you used to provide prompt and sensitive support.
How did the support that you provided follow the instructions in the client’s wellness plan or advanced directives?
How did you discuss the nature of distress with the clients and implement wellness strategies? Describe the strategies which you implemented.
Did you need to seek emergency assistance or back up support from a supervisor or your colleagues? What support did you seek?
How did the support which you provided meet the needs of the client?

Once you have completed your report, ask your workplace supervisor to add their comments and to sign off to confirm that you implemented wellness plans in the manner which you have described.

Part E – Report

Prepare a report on the work you have done in Parts A–D. Your report must address:

The summary of each person’s history and circumstances (developed in Part A)
The summary of available wellness plan options and resources (developed in Part A)
The summary of your file notes which you (prepared in Part B)
The summary of the additional supports/services and information (prepared in Part B)
The summary of your file notes (prepared in Part C)
The critical analysis (prepared in Part C)
A summary of how you managed the information to ensure that privacy and confidentiality was ensured. Reference your organisation’s policy and procedures.

You can structure your report however you like (you may like to use the bullet points as your headings), but must ensure that it is clear, easy to understand and that you have cited all sources researched and used in

your report. When using sources, they must be used to support your work (that is, you must not copy and paste other people’s work into your assessment and use this as the basis of your work – you must write in your own words).

There is no word limit on your report, but your assessor will be expecting to see that you have covered each section in detail. Ensure your report is clearly written and you have proofread and spell checked your work before submitting it.

Wellness plan implementation report

How did you promote wellness by maintaining a positive and emotionally safe environment?

Client 1

Client 2

Client 3

How did you respond to people in distress or crisis? Explain the situation and strategies that you used to provide prompt and sensitive support to clients in distress or crisis.

Client 1

Client 2

Client 3

How did the support that you provided follow the instructions in the client’s wellness plan or advanced directives?

Client 1

Client 2

Client 3

How did you discuss the nature of distress with the clients and implement wellness strategies? Describe the strategies which you implemented.

Client 1

Client 2

Client 3

Did you need to seek emergency assistance or back-up support from a supervisor or your colleagues? Describe the support which you sought.

Client 1

Client 2

Client 3

How did the support which you provided meet the needs of the client?

Client 1

Client 2

Client 3

Supervisor comments

Supervisor signature

WHAT MUST BE SUBMITTED FOR TASK 2:

¨ Three complete wellness plans

¨ Report

Assessment Task 3: Workplace Project – Providing Follow-up Support

TASK SUMMARY

For this task you are required to document the work that you have done to support the development of an advanced directive and to implement a wellness plan.

Templates are provided below for you to fill out and submit. It is highly recommended that you read through each section of the template so you know what you need to address. It may also give you a better idea of which clients you can work with and write about – as some clients may not address all of the criteria in the template.

RESOURCES AND EQUIPMENT REQUIRED TO COMPLETE THIS TASK:

Personnel

Access to a client who is ready to transition out of residential care
Access to workplace personnel, such as colleagues and your supervisor

Resources

Access to your workplace
Access to any relevant workplace documentation to assist you with your work

Template

Client Report template (SD Client Report)

WHEN AND WHERE WILL THIS TASK BE COMPLETED?

You will need to complete this task in your workplace. You may fill out the templates provided in your own time or at work (where time allows)

WHAT HAPPENS IF I GET SOMETHING WRONG?

If your assessor determines that you have not completed all parts of the template in sufficient detail or your supervisor has not signed it, they will talk to you about resubmission. You will only have to redo the entries in the template that are identified as having issues or obtain sign-off from your supervisor; however, you will need to resubmit the template. Your assessor will discuss an appropriate timeframe for resubmission with you when you are provided with the outcome for this task.

STUDENT INSTRUCTIONS FOR TASK 3

For this task you are required to document your experiences with one client for whom you have supported to develop an advanced directive.

You may have worked directly with each client or been involved with supporting a senior staff member or supervisor. You may be employed at the service or be on a work placement.

Your client report should document the following:

Developing advanced care directives
Reviewing an advanced care directive
Communication
Your role in providing support

Each section in the template provides guidance as to what you must discuss. Provide clear and detailed responses to each item.

Once you have completed your report, ask your supervisor to confirm that you supported this client in the manner described by asking them to sign the bottom of the report for each client.

Remember privacy and confidentiality principles when completing your report. Refer to clients using terms such as Client A, Client 1 and so on. Do not include any information in you report that could identify your client (such as location, their workplace, names of places frequented by the client, etc.).

Client Report
Student name	Assessment task
Supervisor name	Date completed
Workplace
Part A – Advanced care directives Describe how you supported a client to develop an advanced care directive. What information did you provide to the person about advanced directives and their purpose? How did you explain the limitations of a directive? How did you explain the legal standing of an advanced directive? How did you explain the purpose of a statement of capacity and how did you support the client to develop one? How did you work collaboratively with the client to identify the scope of the directive? How did you work with the person to decide what services, supports and treatment were to be included in the directive? What medication instructions or restrictions were included? How did you identify and include specific instructions? How did you work with the person to determine what life management instructions should be included? How did you document the decisions made (reference relevant organisational policy and procedures)
Part B – Reviewing an advanced care directive Describe the strategies that you used to review and finalise the advanced care directive. How did you ensure that the directive and its instructions were clear and unambiguous? What legal and other specialist advice did you access and how did that relate to the scope and nature of the directive? How did you identify and locate a suitable, willing independent witness (outline how the witness fulfilled the required criteria)? How did you support the client to identify where the directive (and any copies) should be stored?

Part C – Communication

What were the communication strategies and approaches to practice that you used when working with this client? How did you clarify issues, provide support and collaborate with the client? How did you explain confidentiality (and its limits) to the client? How did you seek and obtain the client’s informed consent? How did you ensure that you completed file notes in accordance with policy and procedures (reference your organisation’s policy and procedures)?

Part D – Your role

Reflect on your role and your professional practice. Describe the codes of conduct, practice standards and codes of practice which informed your work with this client. Describe the advanced directive legislation which informed your work with this client. How did you ensure that you respected the client’s dignity of risk? How did you uphold your duty of care? What steps did you take to ensure your own safety and that of your colleagues and others while working with this client? How did you identify situations where you might require additional support as a result of your work (for example, debriefing, reflective practice etc)? How did you initiate these supports?

Unit (CHCMHS012 - Provide support to develop wellness plans and advanced directives ) Competency Reflective Practice Journal

Reflect on your practice as a CHC53315 Diploma of Mental Health student and identify how you have met this unit competency:

Students need to write down what tasks were carried out. What resources/equipment/aids that you found most useful. What students learned to meet the unit of competency? Please note your responses on the lines provided below.

A journal is a confidential record of your activities and reflections. When writing your journal, don’t be too concerned with neatness, grammar and punctuation, but rather focus on being spontaneous, open and honest in your reflections. Your journal entries should not just be lists of what you did each shift but how you felt, what you learned and how you could improve.

CHCMHS012 - Provide support to develop wellness plans and advanced directives

Did the candidate demonstrate the following skills to industry standards? CHCMHS012 - Provide support to develop wellness plans and advanced directives	1st Observation Date: ________		2nd Observation (if required) Date: ________
	Yes þ	No ý	Yes þ	No ý
Provide information and resources that will enable the person to make informed choices about wellness planning
Develop a shared understanding of the person s goals, preferences and values in relation to wellness planning
Work collaboratively to identify any cultural factors that may influence wellness planning
Work collaboratively to identify who may need to be consulted regarding the wellness plan
Identify, access and review other information or documents that need to be referred to during the planning process
Develop a shared and whole of life understanding of what wellness means for the person
Together identify previously useful approaches, factors, and situations that promote and support wellness for the person
Work collaboratively to decide the type of wellness plan to be completed and the items and areas to be included
Work collaboratively to identify factors, trigger situations and early signs of unwellness
Identify options, potential strategies and actions the person will take
Identify other people to be included in the wellness plan and the actions they will take
Seek agreement and consent from others according to legal and ethical requirements
Document the agreed plan
Provide information and resources about advanced directives, their purpose and legal standing
Collaboratively identify the scope of the advanced directive to be developed
Work with the person to decide what service, support, treatment and medication
Did the candidate demonstrate the following skills to industry standards? CHCMHS012 - Provide support to develop wellness plans and advanced directives	1st Observation Date: ________		2nd Observation (if required) Date: ________
	Yes þ	No ý	Yes þ	No ý
instructions or restrictions are to be included
Collaboratively develop and document specific instructions
Jointly determine what life management or other instructions are to be included
Review plan to ensure directive and instructions are clear and unambiguous
Determine the preferred way to confirm capacity at the time of signing
Access legal and other specialist advice according to scope and nature of directive requirements
Work collaboratively to identify and locate a suitable willing independent witness
Identify with whom and where the directive and any copies will be stored
Act preventatively to promote wellness by maintaining positive and emotionally safe environments
Promptly, sensitively and supportively respond to people in distress or crisis
Collaboratively discuss the nature of distress and implement wellness strategies
Follow instructions in wellness plan or advanced directives
Seek emergency assistance and back up support from supervisor or other workers according to the needs of the person and the worker
Identity situations that require debriefing, reflective practice or other support and initiate within scope of own job role
Complete accurate documentation and reports according to organisation procedures

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