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CHCMHS010 Implement recovery oriented approaches to complexity

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Unit (CHCMHS010) Competency Reflective Practice Journal

Reflect on your practice as a CHC53315 Diploma of Mental Health student and identify how you have met this unit competency:

Students need to write down what tasks were carried out. What resources/equipment/aids that you found most useful. What students learned to meet the unit of competency? Please note your responses on the lines provided below.

A journal is a confidential record of your activities and reflections. When writing your journal, don’t be too concerned with neatness, grammar and punctuation, but rather focus on being spontaneous, open and honest in your reflections. Your journal entries should not just be lists of what you did each shift but how you felt, what you learned and how you could improve.

CHCMHS010 - Implement recovery oriented approaches to complexity

Did the candidate demonstrate the following skills to industry standards?

CHCMHS010 - Implement recovery oriented approaches to complexity

1st

Observation

Date:

________

2nd

Observation (if required)

Date:

________

Yes

þ

No

ý

Yes

þ

No

ý

 Invite the person to share their life experience, values, hopes, expectations and needs

Respond sensitively and warmly and exchange information with the person to assist in facilitating understanding of issues and establish rapport

 Identify with the person the breadth of issues they are facing and any associated or impacting factors

Listen actively to ensure experiences are heard to support exploration and validation of issues raised

Engage in collaborative record keeping and ongoing consent

Identify strengths and limitations of worker and their expertise and experience in dealing with the person s circumstances

Discuss the compatibility of the service approach to the persons values and preferences to facilitate real choice

 Identify systemic and personal issues and challenges and report according to organisation procedures

Identify any limitations relating to geographical location and isolation

 Identify extent of the person s social and support network and any indications of social exclusion or inclusion

Identify current policies, at a state and federal level and any funding limitations or criteria

Identify differences in other service practice environments and compatibility to the persons preferences

 Seek agreement on the process for prioritising needs

Prioritise needs and hopes in collaboration with the person

Agree on options, directions and timelines

 In conjunction with the person, explore risks, opportunities and strategies

 Identify other members of their support network, other services or professionals they wish to involve

Develop and agree on contingency plans as necessary

Did the candidate demonstrate the following skills to industry standards?

CHCMHS010 - Implement recovery oriented approaches to complexity

1st

Observation

Date:

________

2nd

Observation (if required)

Date:

________

Yes

þ

No

ý

Yes

þ

No

ý

Respond flexibly to the changing needs and circumstances of the person

Provide and negotiate flexible responses in service provision

Establish, expand and maintain partnerships and support networks to meet the persons needs and create sustainable service pathways

Work effectively with colleagues, and partner organisations to integrate any existing service provision

Create supportive and collaborative partnerships with carers, family, friends and community supports

Collect, review and maintain information on local community services and supports, and share and engage in knowledge exchange

Use outcomes measures and feedback to ensure the persons needs are being met by contributing services and natural supports

Continually utilise a range of strategies to actively inspire and foster the persons ongoing involvement

Proactively respond to support and service gaps both internally and externally

Proactively and consistently follow up with the person and gather feedback about service provision

Communicate clearly, honestly and transparently to develop and maintain trusting relationships

Adapt the communication style and language to meet the needs of others, identifying and addressing any barriers

Adapt to changing circumstances and respond to the reactions and feedback of others, including responding to person in distress or crisis

Proactively anticipate change and utilise advanced negotiation skills to address challenges and resolve systemic issues

Respond to de-escalate potential incidents or risks and promote safety

Promote and support self advocacy

Reflect on own work practice and identify areas for improvement

Seek and use feedback from others as the basis for improving approaches to working with complexity

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