C200 Managing Organizations and Leading People

Managing Organization and Leading People

A1. Description of the Organization

Fall River Jewish Home is a non-governmental and non-profit organization which is based in the United States. The organization is guided by delivering high-quality health care to the elderly through the provision of a safe and healing environment. It is a skilled nursing and rehabilitation center that takes care of elderly people of all faith. Their mission is to deliver and provide physical, emotional, and spiritual services which are based on their Jewish beliefs. The organization delivers high-quality services through the provision of health care, food and other related services based on the individual’s requirements. As a result, the management has developed a good relationship with residents and families due to a high standard of fairness, kindness, and ethics practiced on elders. This relationship has attracted a large number of elders in the organization since it was established. Despite being a Jewish nursing home, the organization takes care of all people regardless of their belief. The organization is based on personalized care through the provision of both rehabilitation and health services. The main role of the organization is to provide therapy services, respite care, rehab and pain management among the elderly. These services help the elderly to improve their standard of living by overcoming various chronic problems they encounter. These services are long-term or short-term based on an individual’s problem. To enhance these services, the organization is equipped with skilled professionals who have the knowledge in various fields which, are mostly encountered by the elderly. The rationale of this essay is to carry out a SWOT analysis of the organization and various leadership practices carried through exercise by its management.

A2. Leadership Practices 

It is a major guideline within an organization which enhances its success. Leadership practice helps the problem of analysis and ways on how to develop a solution through the application of existing opportunities. A good leadership practice guides on how to control and manage the existing resources. The organization has adapted various leadership practices. First, an understanding process which entails the identification of major factors which will ensure its success. As such, its leaders develop techniques which analyze various behaviors and skills among aged to enhance service provision. This understanding helps the organization to evaluate the existing environment and how they can improve those problems. Secondly, a strategic development which helps shapes the operations of the organization. These strategies practice the objectives of the organization to ensure effective allocation of resources within the affected people. Additionally, strategic practice ensures that the organization develops and effective coordination between seniors officials, subordinates, and workers. This has assisted the organization to make personal learning relevant and applicable. Finally, a democratic system where leaders can integrate others in deciding on the organization. This integration is critical in the development of objectives. Democratic system has been the core principle which guides in the success of the organization (Cruz, 2018). Individuals are given a chance to make their own choice depending on the opportunity and ability.

The current leadership practices that are being followed at the Fall River Jewish Home are often varying from each other. This is because there are different leaders and all of them are of a different kind of mindset (Board of Directors at Fall River Jewish; Howard Freedman, Pres. 2018). Authoritarian leadership or the autocratic leadership is followed where the leader takes the decision and then circulates the same among the subordinates.The subordinates will have to accept and abide by the decisions that are taken by the leader (Chemers, 2014). This is often required in a rehab center as there can be many officials who are not taking care of the patients properly or are neglecting their duties. So, in such cases, this leadership might be very useful. However often it can have negative impacts on the minds of the employees. They may feel that they are not important and they do not have a voice of their own. They may also not work properly as they feel that they are being dominated.

They follow the cross-cultural leadership as well. They do not provide care and assistance only to the patients that are Jews. They provide their help to all the residents of the Nursing home. The Democratic leadership is also used in some parts of the management and the leadership of the Fall River Jewish Nursing home and Rehab Center (Ehrhart, 2015). This promotes the involvement of all the staffs’ in the decision-making process. This is because the board of Directors that is headed by Kenneth G. Littman, feel the active participation of all the employees.

They know that different employees can have different innovative ideas and can be implemented in the course of operation. They believe that profit is not the only objective. They do not really believe in working for money making. They want to devote their services towards the social cause that is towards the welfare of their patients. They want to make some good positive changes in the lives of their patients. So, it can be said that they flow the transformational leadership style as well (Amanchukwu, Stanley & Ololube, 2015). 

A3. Effect of Current Leadership

Organization culture is the existing beliefs, perception, values, and the interaction techniques which assist in the development of a social environment of a firm. Culture shapes the organization experience which guides on how members behave. As a result, it guides on the future expectation in the organization performance. Leadership is a critical factor which affects the organization culture. In most cases, leaders have a huge impact on how the organization operates. In the organization, the senior leaders are responsible for the development of a strategic vision based on the organization needs. This affects the policies, procedures, and principles which are set for the nurses. In most cases, these leaders trickle down in service delivery within departments. Senior leaders sometimes create decision without engaging the subordinates. This destroys their relationship which affects organization operations. Poor communication between leaders and employees may accelerate a poor relationship in the organization, and thus, it affects the operation of the organization. Naturally, males are more aggressive in comparison to females. Therefore, the organization mostly employs males in large number which outweigh female. The ratio difference slows the organization operations due to speed imbalance which shoots ideas down. 

B1. Strength

In an organization, strength is one of the main factors which facilitates its internal operations. These factors facilitate the operation which enhances the achievement of organization goals. Communication is a crucial factor which facilitates good working conditions. The organization has good communication between the senior, subordinates, and other staff which enhances its performance. Communication helps in the achievement of the basic functions of the organization through the development of an effective managing plan. Additionally, it allows members to share ideas on how to ensure effective operations. As such, all stakeholders are motivated due to the interaction nature in the organization. Communication keeps the management informed on how various duties are carried out and ways on how to improve their performance. A good communication system within the organization allows for the development of a flexible system which allows the management to change a decision when needed. As such, people understand their role in the organization performance since it is a basic feature of management. Additionally, it raises the morale of employees due to continuous feedback from senior officials. Communication assists the management to understand various problems which are mostly likes encountered by the elderly. This understanding helps the management to allocate more resources and personnel to enhance service delivery.

Resources allocation and planning are a crucial factor which enhances organization strength. Planning helps the organization to develop good decision. It assists the organization in forecasting on resources requirement. Resources are scarce (Chemers, 2014). Therefore, planning helps the organization to develop a good application technique which stimulates objectives achievement. Fall River Jewish Home has a set of plans which assist the management in the evaluating the progress. These plans are integrated with the strategic objectives of the organization to ensure effective allocation of resources such as food and drugs. The organization has a system which assesses the nature of health services provided by nurses due to good resources allocation. Additionally, the application of modern technology systems in the departments has enhanced the storage of records. This recording has facilitated the resources allocation through determining those areas which require more support. Moreover, recording assists in identifying those products such as food when supplies need t to be replenished. In the past 90 years, the organization has delivered high-quality services among aged people due to a good recording practice.

B2.Weakness

To facilitate all the organization services, the Fall River Jewish Home requires enough capital. Capital is a crucial factor which affects all other operation in an organization. In most cases, it inhibits the growth and development since it determines the pace at which an organization will move. The Fall River Jewish Home is a non-profitable organization, and thus, it depends on capital from donors to facilitate various services. Lack of sufficient capital has been a greater challenge affecting its operation. In most cases, the organization lacks enough capital to cater to drugs, food, and other essential services. As a result, most of its objectives are not well met. Technology has been a major objective of the organization. However, lack of enough capital has hindered the organization to acquire a high standard technology which will facilitate health services through diagnosis and exercises among elderly. For instance, the elderly require equipment which will assist them in walking and breathing. These equipment are expensive to purchase and maintain. The organization has many departments which require high capital to maintain various operations. Moreover, food and drugs are expensive and require high storage standard since they easily perishable.

Human resources are an essential factor which facilitates the achievement of organization goals. This allows an organization to employ skilled individuals who will aid in the achievement of its goals (Cruz, 2018). Additionally, human resources have the ability to develop new techniques for doing things. Therefore, effective human resource operation requires a good procedure guides on how to achieve effective organization goals. One of the greatest challenges facing the internal operation in the Fall River Jewish Home is the poor effectiveness of its human resources. In other departments, the organization employs individuals who are not well competence to carry out its objectives. This has affected the organizational culture which has reduced the effectiveness of the management system. Good human resources management motivates the individual to strive for the achievement of various goals. However, in this organization, the management has not developed techniques which motivate its employees such as an increase in salary or any other reward that will attract employees to work hard.

B3.Opportunities

Healthcare has been a great area which most international organizations are supporting (Kouzes, 2014). Health is a crucial factor in the economic development of any country. As such, the Fall River Jewish Home has based its objectives on ensuring health services for the elderly. Due to the good working ability of the organization, a large number of donors have been motivated to support various projects which have been established to enhance its objectives. For instance, the establishment of technology in various departments will be able to serve a large number of people within a short amount of time. Various international organizations have facilitated medical and food services through the provision of capital to buy drugs. Additionally, these organizations are working closely together with the Fall River Jewish Home in the establishment of vocation services. These vocation services are meant to offer counsel among the elderly. This integration has tried to eliminate the financial problem which is affecting the organization due to a large number of voluntary services. Fall River Jewish Home has played a vital role in the provision of health services in the United States especially among disabled aged who are not able to perform various services due to personal problems. These services have attracted non-governmental organization to provide various facilities such as wheelchairs which boost their movement.

Society influence work performance through acceptance and denial. As such, one can either be accepted or denied depending on services that affect the people. The society around the Fall River Jewish Home has supported it due to how it delivers its services. This support has been accelerated by the benefit they get from the organization. For instance, a large number of elderly families has benefited from the health services, rehab, and vocation program which the organization is carrying out. Additionally, their policies are aiming at the provision of care services through the provision of a healthy environment. These policies have attracted a large number of supporters especially the residents. This support has facilitated the development of various programs such as charity works which are integrated together with therapy to enhance its services. As such, a large number of families are guaranteed that their relatives are safer under that environment. Additionally, the communities have enhanced campaign on the services delivered in the center. This has attracted a large number of elderly who are able to attend Fall River Jewish Home programs. The integration between the organization and media has increased the campaign rate. This campaign has provided a chance to express their support which tries to strengthen the relationship between the nursing home and its environment.

B4.Threat

In the past two decades, the nursing home has been faced with high competition from other centers which are offering the same services. A large number of competitors are equipped with a variety of technologies which ensure that they provide a good working facility. Additionally, the number of diseases which are attacking the old has increased, and thus they require a good working environment to cater for all those problems. Lack of enough capital affects the kind of services delivered, and thus, most people are forced to look for an alternative nursing home. Most of its objectives are based on long-term services, and thus, Fall River Jewish Home is not flexible as compared to other nursing homes which are working under short-term objectives.

The main organization role is to rehabilitate, support, all aged of all faith. Lack of the target group among some society has affected the operation of the organization. These groups do not take part in the affair of the organization. Lack of participation affects the operation and understanding of various problems which are associated with families. As a result, the organization objective has become a vital challenge to achieve due to lack of the target group. Additionally, people have developed a bad attitude toward the organization since it mostly based its operation on the Jewish faith. People have developed a belief that the organization is a Jewish center and it thus does not fully cater to other people of other religions.

C1.Leadership strength

In management, understanding the objective process is crucial for the achievement of organization goals. Success is a process which requires a good integration of available resources. In Fall River Jewish Home, leaders have adopted the participatory theory in which all people are encouraged to take part in the running of organization operation. As such, each department’s leaders represent other on higher levels. This technique has allowed the organization to develop an effective allocation of resources in different departments. Additionally, good records keeping among leaders have helped in the achievement of good decisions since they are able to understand which areas require more concentration than other. Some leaders have established a system whereby they are able to set some goals in order to challenge the employees. As a result, most employees strive hard to enhance the total performance of the organization. They understand that goals must be aggressive but realistic. These natures of goals development strengthen the total performance of the organization. Fall River Jewish Home managerial system has developed a system whereby leaders are able to understand and forecast the level at which they will push their objective within a certain period. Due to the low financial support, leaders develop a system which reduces unnecessary expenditure to cater to a wide range of services.

Fall River Jewish Home is an organization which is made by a team of individuals who are striving toward achieving a healthy environment. As such, leaders have developed a system which integrates all stakeholders in striving toward the achievement of its objective. As such, they have established a strategic plan which promotes team building. This spirit of cooperation allows members to understand all strategic plans which enhance its performance clearly. This tactic has reduced the role of the leaders since each employee understands their role and responsibility in the achievement of company goals. Additionally, strategic plans have helped leaders to deploy expert especially in the field of education to cater for those with disabilities. A participative theory has enhanced the application of teamwork. All stakeholders are given the authority to control and share their ideas. In several cases, employees have developed new ideas on how to improve the working condition of health departments. The organization leaders have appreciated this knowledge by implementing as stated. 

One of their major strength is following the cross-cultural leadership theory. This is because many patients might suffer from this doubt that will they get the care if they are not Jewish in nature. So the cross-cultural leadership will help them give equal importance to patients of all creed, religion, caste, and status. They will be concerned about the health and well be of their patients and not about distinguishing between them based on their religion.

The other strength is the democratic leadership that is followed by them. This is a theory that encourages all the employees to take part in the decision making process. This is one of the most significant traits as it helps in making the operation smooth and the overall achievement will also work properly. All the employees will feel that they are valued within the organization. There will be an increased trust and dedication among the employees. They will cooperate and communicate with each other in a proper way. This is also useful in allocating the work properly among the employees of all the different departments. This, in turn, helps in reducing the work pressure (Compassionate Care. 2018).

The technique of inclusion used by the Fall River Jewish Home provides an open system whereby all stakeholders have the ability to share their ideas freely. Information and knowledge on how to improve the performance of the organization are shared among members. Leaders act as a facilitator in which they control the movement of resources. Employees are encouraged to share their ideas on how the organization can achieve its goals. A participative theory is easily applied in this leadership practice since all members are given a chance to participate in the running of the organization. After an introduction of a new idea, employees are encouraged to participate in its assessment. However, leaders have the final authority to determine if the idea is worth to be introduced into the organization. In some cases, the democratic system allows leaders to develop a flexible system which allows them to shift resources toward a certain field or department in case of an emergency (Kouzes, 2014).

C2.Leadership weakness

The weakness is the huge time that is at times need while reaching to the decision Even if the decision is taken, it takes a huge time in the proper implementation of the decision. This is because the democratic leadership theory is often time-consuming as it has to pass through all the levels of the management system. It is for this reason; the autocratic leadership theory is of utmost importance. Sometimes the decisions that are to be taken are extremely urgent. In such cases, the top leaders have to take the decisions instantly (Latham, 2014).

Often the transactional theories might lead to conflicts among the employees. The transactional theory follows a process of rewarding and punishing the employees as per their performances. The leaders’ or the board of directors can provide some incentives or some promotions to employees who perform well. This might create a jealousy among some other employees who do not get any promotion or any incentives as per their expectation (Ghasabeh, Soosay & Reaiche, 2015). This often gives rise to many toxic relationships among the employees and may ruin the environment of the nursing home. So, efforts are to be made so that there are a parity and fairness maintained among the employees. There must be no biases followed in this.

These leadership practices in the organization are time-consuming. Understanding requires a good objective analysis, especially departmental leaders. In most cases, leaders are forced to deploy external experts to analysis various objectives. This analysis allows the objectives to be broken into small parts for easy understanding by the employees. The democratic system requires a variety of opinion among leaders and employees (Chemers, 2014). This opinion requires a lot of time since it has to go several steps before it is approved. This technique has made it difficult for the achievement of some goals especially when dealing with an emergency. Additionally, leadership conflict arises when some leadership feels that their presence is not recognized. This conflict has created a toxic working environment which slows down the achievement of the organization objectives. This difference limits the introduction of new ideas in the organization. Moreover, it may force an idea to take long and consume a lot of resources before being implemented.

In most cases, teamwork has been associated with a low output. This output is brought by an individual difference in which some are more aggressive than others. Therefore, they may slow down to allow all stakeholders to work at the same pace. Some strategic ways that are adopted by the organization are not favorable to everyone. As a result, the working ability in the organization is reduced. Therefore, the new introduction of a new idea may not be appreciated by all stakeholders. As such, the output becomes low. For instance, the management may decide to shift a nurse from one department without managerial consultation. This shifting may create a conflict since they were not consulted and thus, the work output will be low as they will act if they were forced. The theory of participatory allows people to engage in decision making and thus, in case the management makes their own decision it will be against the organization policy.

Senior leaders may interfere with an idea since they are the final stage which allows an idea to be approved. This interference creates conflict and disorder in the organization. As such, it affects the whole working process. For instance, in each year, a large number of record get lost in the organization management. These records contain ways on how to improve the organization performance. Therefore, those leaders who were not favored by ideas strive hard to make sure that they remove such records to hinder the service.

C3.Theory-based practices

Leadership system has a vital role in the success or failure of an organization. To enhance the performance of the Fall River Jewish Home, the organization should use various techniques to enhance the management system. Leaders should deploy a transactional leadership technique. This technique allows leaders to focus on standard, behaviors, and performance through supervising other actively. This technique allows leaders to keep on track any error that may occur during the organization performance (Sadiq, 2018). Additionally, this technique will allow leadership to identify a problem and solve before it affects the organization. This system converts the leadership into an active-management since they are able to follow all activities taking place in the organization (Hollenbeck, 2015).

Transformation is another critical theory based practices which leaders in Fall River Jewish Home should use to enhance their performance. This system involves the development of internal motivation which inspires leaders to strive toward the organization success. Leaders develop the role in articulating vision on how to motivate workers to achieve the organization goal (Chemers, 2014). This practice allows leaders to concentrate on future goals through understandable ways on how to overcome the existing challenges. Additionally, the method allows leaders to communicate their high expectations through developing a graph which shows how to achieve their objectives. This illustration integrates the verbal and visual encouragement which stakeholders should chase. The major role of the leader is to inspire all stakeholders to strive to achieve the organizational objectives (Kouzes, 2014). For instance, leadership should strive toward developing on how to improve the education system through the introduction of modern technology which will inform activities taking place in the world. Transformation leadership practice increases goals understanding.

In leadership, power is a critical factor which influences objective achievement. The way how an organization will distribute its power among leaders will affect its success. Different leaders have different techniques of power application (Cruz, 2018). Individuals’ difference may influence this difference. Some leaders apply reward and punishment to push the achievement of the organizational goals. Power application has a vital role in developing the relationship among stakeholder. The kind of relationship may influence the development of teamwork which may speed up the success of the organization. The organization shows develop a tactic which will influence ways of distributing power among leaders. Leaders with good power application should be given a senior level. This will enhance the development of new ways of enhancing company success (Sadiq, 2018).

Recommendation

In order to solve the problems they must start using the situational theory. This is useful at each and every field. They will be helpful in taking the right decision at the right time. This will help the board of directors and the other leaders to act as per the demand of the situations. The cross cultural theory must also be followed so that equal treatment and care can be given to all irrespective of their religion or socio economic status (Amanchukwu, Stanley & Ololube, 2015). 

Summary

In conclusion, leadership technique is a critical factor which facilitates to success or failure of an organization. Additionally, its leadership has a vital in the development of organizational culture. Every leadership system has a strength and weakness which influence the performance. Opportunities may accelerate this factor or hinder by threats which exist within the external environment. Leaders use their ability to strive for the achievement of organization goals. Theory of leadership such as participative allows leaders to develop the best technique in achieving their goals. Transactional, Transformational, and power are a critical theory-based practice which can enhance work performance. Leadership systems provide an easy way of resources allocation through the provision of good planning methods. Planning is facilitated by a good recording system which allows management to review the performance. This allows them to understand those areas in which they are supposed to concentrate more to enhance their performances.

References

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Board Of Directors At Fall River Jewish; Howard Freedman, Pres. (2018). Fallriverjewishhome.org.

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Sadiq, A. (2018). A study of the impact of national culture on transformational leadership practices in the Maldives. AU Journal of Management, 9(2), 1-11.