ACMVET201A Carry out Veterinary Reception Duties Management
Questions:
2.Identify theveterinary attention necessary for each situation by writing “immediate” or “eventual” beside eac
Answers:
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Drawalinetomatchupeachsentencescorrectanswer
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Security and confidentiality of these are very important |
Practice files |
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Installed for security (patient, staff and client safety) |
Alarm system |
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Must accompany most pathology samples with consignment notes |
SAS request form |
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Outlines staff rights and responsibilities, protocols and procedures |
Clinic policy document |
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Should always be restrained in a vet clinic to avoid escape |
Animals |
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Money used to buy small tax-deductible items |
Petty Cash |
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Ensures appropriate procedures or treatments are administered |
Animal identification |
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Identify theveterinaryattentionnecessaryforeachsituationby writing“immediate”or “eventual” beside eac
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The animal seems to be unconscious |
immediate |
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The animal has been stung by an insect on the nose and is having difficulty breathing |
immediate |
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The animal is haemorrhaging |
immediate |
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The animal has severe burns |
immediate |
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The animal is slightly lame |
eventual |
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The animal has a head injury |
immediate |
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The animal is straining to urinate |
eventuate |
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The animal has an abscess |
eventual |
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The animal has been bitten from a snake |
immediate |
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The animal is overdue for its yearly vaccination |
eventual |
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The animals abdomen is extremely swollen |
eventual |
Routineinformation
Part of your role as receptionist is to deal with client enquiries. Questions are commonly asked about new puppy and kitten care.
3a. What is a normal vaccination schedule for puppies and kittens?
The whole vaccination procedure is segregated into 2 parts: core vaccinations, non-core vaccinations. Both these vaccinations are applicable for cats and dogs.
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Core vaccinations (age dependent) |
Cats |
Dogs |
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Eight weeks |
Feline Viral Rhinotracheitis Caliciviris and Panleukopenia (FVRCP vaccine) |
4-in-1: Distemper, Hepatitis Parovirus, Parainfluenza (DHPP) |
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Twelve weeks |
FVRCP Booster Feline Leukemia Virus (FELV vaccine) |
DHPP Booster |
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Sixteen weeks |
FVRCP Booster FELV Booster Rabies Vaccine |
DHPP Booster Rabies Vaccine |
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Non-core Vaccinations (age dependent) |
Cats |
Dogs |
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Eight weeks |
At this age, the non-core vaccinations are not administered because of their sensitivity. |
At this age, the non-core vaccinations are not administered because of their sensitivity. |
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Twelve weeks |
Bordetella Vaccine Lepto Vaccine Lyme Vaccine Canine Influenza Vaccine Rattlesnake Vaccine | |
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Sixteen weeks |
Bordetella Vaccine Lepto Vaccine Lyme Vaccine Canine Influenza Vaccine Rattlesnake Vaccine |
3b. What diseases do the following vaccinations cover?
C5 vaccinations is for the dogs while F4 vaccination is for the cats
C5: Bordetella, Bordetella Kennel Cough, kennel cough, Parovirus, Distemper, Hepatitis
F4: Enteritis (Feline Panleukopenia), Feline Calici Virus, Feline Rhinotrachetitis (Feline Herpes Virus), Chlamydia.
3c. What common parasites do you recommend prophylactic use for in puppies and kittens?
Internal: The most common internal parasites that are found in cats and dogs are heartworms, roundworms, hookworms, whipworms, tapeworms. Revolution is a monthly topical medicine that can kill the hookworms and roundworms. Sentinel, Heartgard and interceptor are the orally administered drugs that help in the treatment of heartworms, whipworms. Proheart is an injection that is administered to dogs twice a year.
External: The common external parasites that harm the puppies and kittens are fleas, ticks, ear mites. The various preventive measure to eradicate fleas are keeping the carpets and the bedding clean and free from any flea eggs. The common products that can be used includes revolution, advantage, Multi. Ticks spread many types of diseases, and the prime tick prevention products are advantix, revolution. While, advantix is a tick prevention medicine, this medicine is not applicable for the cats. Ear mites is common in cats and kittens but it is not found commonly in dogs. Revolution and advantage multi are the medications that can be used.
3d. What food do you recommend for healthy puppies and kittens?
Dog food is basically divided into dry kibble, moist and semi moist. Among the three the best suitable food for the puppies is the dry kibble as it contains the maximum amount of meat protein. Dry kibble is cost effective, helps the puppy to easily digest the food and keeps its teeth clean. While moist food is not cost effective, it perishes quickly and has less nutrient content.
The canned food is the best for the kitten. As the kittens have very small teeth, they cannot chew dry food comfortably. The canned foods are superior to the normal dry food as it provides the necessary nutrients for the cats. Hence, feeding canned food twice a day to kittens is sufficient.
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