Acfi 5056 Global Supply Chain Assessment Answers
• Demonstrate an understanding of the importance of global lead-time management and time-compression.
• Critically analyse the theory, concepts and models of global supply chain management to interpret and understand complex and ambiguous risks in global logistics and supply chain environments.
• Locate, summarise and synthesise a range of information from published literature and electronic sources on GSCM.
Answer:
Introduction
Supply chain management is the process of managing a fixed network consisting of several interconnected businesses who are involved together with the ultimate goal to deliver the product or service to the desired customer with the proper packaging system (Christopher 2016). Supply chain management is mandatory to survive and compete in the worldwide market. Supply chain management have gone through a major evolution process since its inception in the early 1980s. At the beginning supply chain management included various changes, re-engineering and the establishment of various cost reduction techniques (Cohen and Roussel 2013). The second stage in the evolution of supply chain management was the establishment of the Electronic Data Interchange (EDI) in the 1960s which went on to be developed in the 1990s by introducing the system of Enterprise Resource Planning (ERP) (Jacobs, Chase and Lummus 2014). Specific attention was given to the relationships between suppliers and expanding the supply chains nationally to other continents (Monczka et al. 2015). Around the 1990s, the different business sectors in the market began to shed off their vertical integration and sold off those operations which were not a core part of their business. These businesses started to outsource their services and functions to other businesses (Seuring 2013). The supply chain specializations started around the 1980s when companies started different services such as warehouse management, transportation brokerages along with logistics and transportation for managing their performance, collaboration and planning of supply (Wisner, Tan and Leong 2014). The study focuses on the design and implementation of the strategies of supply chain the food industry and configuring the supply chain through lean principles, collaboration and agility. It also focuses on the different utilizations of advanced forms of technology to maintain the competitive advantage of the sector.
Design and implementation of supply chain strategies
Supply chain design is the process through which a company will design and manage the supply chain so that there exists a perfect balance between the manufacturing cost, transportation and inventory. Supply chain design is used for creating a balance between the demand and the supply by managing the inventory in an effective manner (Waller and Fawcett 2013). For an effective supply chain design it is required to station the assets so that the profitability of the company is enhanced and value of the shareholder. The market situation needs to be considered and the strategies needs to be formed so that the best financial performance is derived from the supply chain. The maximal number of distribution centres, warehouses and plants needs to be identified so that the long term profit can be maximized (Baghalian, Rezapour and Farahani 2013). There are various strategies that could help companies to form a perfectly designed supply chain. Supply chain design is used to align to the capabilities of the supply chain and the designs of the product. In recent times, it is necessary to adopt strategies which will enable the complete satisfaction of the customers, reduce the total cost and increase the flexibility that is needed to solve the unplanned issues that emerge. It is very important to understand the different mechanisms that is present in a supply chain system (Farahani et al. 2014). There are various advantages to the supply chain management of an organization. Firstly, the efficiency of the organization increases when they are able to deliver the products on time because of the operation of the supply chain management. Secondly, the risks can be managed properly due to the supply design if it is implemented properly. Thirdly, the company will be able to meet all the demands of the consumers. However, there are also certain limitations to the supply chain management. Firstly, since the risk is no more visible due to the increase in the complexity of the system, it does not mean that the risks are eradicated. Secondly, the supply chain can cause damages in other sections as well if the other areas are not managed in a proper way. Thirdly, the supply chain design tools are not always capable of averting the risks that appear in the organization. The food industry is a competitive sector or market which is dependent on the time and capability of the farmers or producers who has the responsibility to supply the product top the customers. The companies who carries this supply chain management has to understand that the innovations of supply and differentiation in services would help to retain the customers and to gain more revenue for their services. To get this it is important to design a supply chain especially for procuring the product to meet the demands of the customers and to decrease the risks without having to create any extra inventory or the capacity for keeping the products (Eskandarpour 2015). The supply chain design in the food industry is a frameworks where the participants are inter dependent on each other from the farms to the consumers of those food. Supply chain takes into consideration all the functions that is present in a traditional logistics model and also the activities that are included in logistics such as marketing, finance, new product development and customer service. Food industry is important to bring together a majority of aims which would provide an understanding of the supply chain and support those individuals who would help to manage the different parts of the supply chain and make the development of the research activity more efficient. The supply chain is divided into three parts namely inbound logistics, outbound logistics and intra facility logistics. The food industry supply chain have a broad planning process, organizing and controlling the outflow of services and materials from the suppliers to the consumers in the end. A few functions that are important in the supply chain management are managing the inventory, selection of vendors, storage and transportation (Holweg and Helo 2014). The four important areas which involves strategic decisions are location, inventory, production and transportation. Location is the geographical location of the facilities which produces the food, the points of stocking the food and the points of sourcing the food. This is the first step in the supply chain design. The location of the facility is very important as it should be for a long term. Once the location is fixed, the other paths that would automatically start flowing in a normal manner due to the establishment of the other paths which leads the produced product to the end user. There are various decisions which needed to be made to form a basic strategy which will help to cater to the demands of the end consumer. The decisions have to be based on various factors such as cost of production, taxes, drawbacks of duties, local content, cost of distribution, tariffs, limitations of production and many others. The decision also have to be aligned with the location so that there are no implications in the level of operations. Production have to assess factors such as the areas which is best for the production, allocating land for the growth of raw materials to produce the food, allocating the suppliers to the distributers and allocating the distributors to the consumers (Mota et al. 2015). The decisions of production has a major impact on the revenue generation of the company, the costs incurred and the levels of customer service of the company. Inventory is the place where the raw materials, the semi-finished products or the finished products are being stored between the location of the production unit and transportation to the end customer. Transportation decisions is the strategic decision to choose the mode of transportation that would be used to transport the product form the inventory to the distributors. There are various companies such as Nestle, Magnolia and Unilever who has a great hold over the supply chain management system to deliver their products to the various distributors which can ultimately reach their end customers.
Configuration of supply chain through collaboration, lean principles and agility
The greatest challenge that is faced by companies is the need to meet the growing demands of the consumers. Due to the shortening of the life cycle of technologies and the increase in the competition between different organizations there emerges an immense pressure for the companies to meet the changing consumer demands. To achieve success organizations have to make sure that there is good compatibility and coordination among all the other participant companies present in the supply chain. For this organizations have to maintain agility towards their functions and have to respond to the issues and demands within a short span of time (Liu et al. 2013). This means that they have to give quick outputs to meet the growing demands of the customers and to switch quickly between different variants. Agility is known as the capability of an organization to meet the supply with the demand that the market is producing. Agility is not the same as leanness however it does follow the lean principles which align with the agile practices points. Agility is an important factor in the organization’s success as it pressurizes the competitors of that organization to perform more efficiently under a pressure which is created in the market. Agility has originated from the concept of flexible manufacturing systems (FMS). Flexibility in manufacturing have been understood from the rapid changes which occur and the quick responses to those changes in the volume of the product and this agility in the demand and supply have led to the spread of the idea in the environment of the business (Yusuf et al. 2014). Leanness, on the other hand, is used as a method of lean manufacturing is that the inventory is reduced. Lean principle focuses on the optimum output with the least reduction in waste. The practice of lean has helped organizations to manufacture high quantity of products and efficiently achieve this target with the optimum use of their resources thereby increasing their economies of scale. In those markets where the demand is not certain, the variety is comparably high and the volume of the stock keeping is low, a different kind of practice is needed to respond to that demand. Efficiency is needed during those times, but along with it the quickness to meet the demand is also required. This means that rather than producing a large volume of products for a market segment it is advisable to produce a smaller but more variety of products for a bigger market segment. There are four dimensions of agility which have been derived namely enrichment of the customers, enhancement of the competitiveness, organize the change and the uncertainty (Gligor, Esmark and Holcomb 2015). Lean strategy derives the efficient use of resources, elimination of waste, providing the shortest time for lead with the minimum stock and spending the minimum total cost. Lean approach has five major principles. Firstly, value means designing such a product which holds a great value from the perspective of the customer. Secondly, value stream is designing the best possible way to manufacture the product by effectively setting the requirement. Thirdly, value flow means that there is a smooth flow of the materials produced through the supply chain by ensuring that there is efficiency in the flow of materials, elimination of waste, waiting, interruptions and detours. Fourthly, pull means that products will only be manufactured when there is a demand for the product among the customers. Lastly, aim of perfection means that there must me a continuous system of improvement in the supply chain so that the organization is able to get close to the set goal to achieve their operations by specifying the areas where waste is mostly found and eliminate those areas (Dües, Tan and Lim 2013). There are six areas of supply chain which contains the most waste. Firstly, the external or internal quality which is very poor to satisfy the customers. Secondly, wrong production capacity or level means having the king of capacity for a product which is not required at the time. Thirdly, poor process means having operations which might be too time consuming or complicated and even unnecessary at times. Fourthly, waiting means to wait for the production to start or to finish, wait for the arrival of the raw materials, wait for the repairing of the equipment and machines and such other activities. Fifthly, movement means the unnecessary movement that is made by the products during the period of operations. Lastly, stock means having a large quantity of stock on hold and having an increase in the complexity and increasing the costs (Martínez-Jurado and Moyano-Fuentes 2014). Collaboration means the working together of all the contributors of the supply chain so that the process of supply from the manufacturer to the user is smooth and without any complexities. It is a strategic work to maintain the collaboration between the participants of the supply chain so that all of them can bring about a competition and engage in combined actions so that they can contribute to the profitability of the networks present in supply chain (Manzouri and Rahman 2013). Hence, supply chain can be configured by selecting the suppliers, processes and transportation at every stage of the supply. The aspects of collaboration, agility and lean principles can be integrated in the supply chain to configure it according to the current demands of the customers. For example, companies like Nike, Caterpillar Inc are the ones who follow lean and agility principles in their supply chain.
Utilization of advanced technology to maintain competitive advantage
Increasing the usage of technology in supply chain management can be beneficial for the organization as it will help to gain competitive edge over the other organizations. Upgrading the organization to use more advanced technology will assist them to achieve the goals faster and create an impact on their business strategy. Therefore, the evolution of supply chain can help businesses to gain competitive edge in the following ways (Ross 2016). Firstly, manufacturer’s strategy should align with the warehousing strategy through the supply chain technology. Supply chains can have differences in their scope and size, however, their functions remain the same. It starts from the manufacturers who manufactures the products and then those products are sent to the warehouse where they are stored till the time they are ordered by any customers (Rushton, Croucher and Baker 2014). However, the strategy followed by the manufacturers does not align with the warehouse strategy. This is where the modern supply chain system comes into being as it can eradicate the gap between these two sections by the sharing of data. The result of this technology is that the issues of overstocking and overproduction is decreased and this saves a lot of cost of the organization which they can spend in their product improvement or reducing the risk or in their marketing. Secondly, advanced technology can help in the promotion of supplier collaboration with the guides of inbound routing. Vendors are a major issue in warehouse strategy and in the achievement of competitive edge. When the suppliers or vendors fail to follow the prescribed guide of inbound routing then the cost increases for the obtainment of each product (Waters and Rinsler 2014). The result of this is that the consumer cost increases and this leads the consumers to purchase the product from the organization’s competitors if the price of the products of the organization increases. In this instances there are new technologies which can be leveraged to ensure that the suppliers are following the lowest carriers of cost and transportation modes when the stock is being sent to the facility by them. Thirdly, decreasing the implementation costs by increasing the usage of supply chain technologies which is cloud based. The development of this cloud based technology is one of the easiest technology to implement in the modern times. In this technology there is no requirement to manage the system of the entire IT department, rather, organizations can take advantage of their competitor’s system by using a software-as-a-service (SaaS) of the third party (Fahimnia, Sarkis and Davarzani 2015) . The previously held benefits and rates of the big retailers can also be accesses with this technology. Lastly, the new systems of technology can help in the enhancement of the collaboration across all partners of the supply chain. Enhancement in the collaboration helps to keep all sections of the supply chain in continuous communication. The advancement in technologies will help in setting up a predictive supply chain model which will prevent the organization from making investments in new factories, distribution centres and warehouses that is not operable so that there is a reducing in the cost of overheads. Therefore, the new facilities can be simulated which will create an impact on the profits and costs before taking any action. Due to this the overall cost that is incurred by the company will decrease which will in turn increase the competitive edge of the organization. Other than these technologies there are various other forms of information which would have a great affect on the supply chain management and thereby creating a competitive edge for the organization. Technology is required in the development of supply chain management so that they can be beneficial in decision making and planning various strategies. There are various software for supply chain management which makes the functioning more able and smooth. Electronic commerce is used to interchange electronic data, e-mail, electronic publishing, electronic transfer of funds, image processing, database sharing and capturing magnetic or optical data. Electronic Data Interchange (EDI) is referred to as the exchange of documents of business from one computer to another in a standard format. There are various benefits to EDI which are quickly processing information, reducing the paperwork, improving expedition and tracing, competitive advantage, better service to customers, increase in the production, efficiency in cost and improvement in billing (Ross 2015). With the use of Electronic Data Interchange, the partners present in the supply chain will be able to overcome the problems that they have been facing in the supply chain previously such as magnification of information regarding demand and supply by enabling improvements in the technologies and making them more advanced (Silvestre 2015). The advancement of technology will help to meet the demands of the consumers and also perform all the operations in the right manner and at the correct time so that there are no unnecessary waste of resources or time. Other technologies like big data, analytics, internet of things and cloud computing are needed in the sector of supply chain management. These advanced technology helps in the management of the supply chain and the operations that follow with it. These technologies help to manage without the scope of any error and hence are adopted by the companies. For example, companies like American Express, Amazon and Capital One use these technologies.
Conclusion
It can be concluded that supply chain management is a very important part of an organization which enables the proper operation of company especially in the transition of it products from the stage of manufacturing to the delivery of the products to the end consumers. In the food industry supply chain begins from the time when the raw materials are collected from farms and then sent to facilities for production into food. This produced food is then sent to warehouses for storing till they are ordered by any customer. When the order is received they are transported from the warehouse to the distributors or retailer who then sells the food product to the final customer. This is the basic supply chain of the food industry which is similar for all companies irrespective of their size or market value. On the other side, there are various technologies which are used for the development of the supply chain management. These advanced technologies helps to make the work easier and also contributes to making the system more efficient and fast so that organization can make the most use of their resources in lesser time and cost.
References
Baghalian, A., Rezapour, S. and Farahani, R.Z., 2013. Robust supply chain network design with service level against disruptions and demand uncertainties: A real-life case. European Journal of Operational Research, 227(1), pp.199-215.
Christopher, M., 2016. Logistics & supply chain management. Pearson UK.
Cohen, S. and Roussel, J., 2013. Strategic Supply Chain Management: The Five Core Disciplines for Top Performance, Second Editon. McGraw-Hill.
Dües, C.M., Tan, K.H. and Lim, M., 2013. Green as the new Lean: how to use Lean practices as a catalyst to greening your supply chain. Journal of cleaner production, 40, pp.93-100.
Eskandarpour, M., Dejax, P., Miemczyk, J. and Péton, O., 2015. Sustainable supply chain network design: An optimization-oriented review. Omega, 54, pp.11-32.
Fahimnia, B., Sarkis, J. and Davarzani, H., 2015. Green supply chain management: A review and bibliometric analysis. International Journal of Production Economics, 162, pp.101-114.
Farahani, R.Z., Rezapour, S., Drezner, T. and Fallah, S., 2014. Competitive supply chain network design: An overview of classifications, models, solution techniques and applications. Omega, 45, pp.92-118.
Gligor, D.M., Esmark, C.L. and Holcomb, M.C., 2015. Performance outcomes of supply chain agility: when should you be agile?. Journal of Operations Management, 33, pp.71-82.
Holweg, M. and Helo, P., 2014. Defining value chain architectures: Linking strategic value creation to operational supply chain design. International Journal of Production Economics, 147, pp.230-238.
Jacobs, F.R., Chase, R.B. and Lummus, R.R., 2014. Operations and supply chain management (pp. 533-535). New York, NY: McGraw-Hill/Irwin.
Liu, H., Ke, W., Wei, K.K. and Hua, Z., 2013. The impact of IT capabilities on firm performance: The mediating roles of absorptive capacity and supply chain agility. Decision Support Systems, 54(3), pp.1452-1462.
Manzouri, M. and Rahman, M.N.A., 2013. Adaptation of theories of supply chain management to the lean supply chain management. International Journal of Logistics Systems and Management, 14(1), pp.38-54.
Martínez-Jurado, P.J. and Moyano-Fuentes, J., 2014. Lean management, supply chain management and sustainability: a literature review. Journal of Cleaner Production, 85, pp.134-150.
Monczka, R.M., Handfield, R.B., Giunipero, L.C. and Patterson, J.L., 2015. Purchasing and supply chain management. Cengage Learning.
Mota, B., Gomes, M.I., Carvalho, A. and Barbosa-Povoa, A.P., 2015. Towards supply chain sustainability: economic, environmental and social design and planning. Journal of Cleaner Production, 105, pp.14-27.
Ross, D.F., 2015. Distribution Planning and control: managing in the era of supply chain management. Springer.
Ross, D.F., 2016. Introduction to e-supply chain management: engaging technology to build market-winning business partnerships. CRC Press.
Rushton, A., Croucher, P. and Baker, P., 2014. The handbook of logistics and distribution management: Understanding the supply chain. Kogan Page Publishers.
Seuring, S., 2013. A review of modeling approaches for sustainable supply chain management. Decision support systems, 54(4), pp.1513-1520.
Silvestre, B.S., 2015. Sustainable supply chain management in emerging economies: Environmental turbulence, institutional voids and sustainability trajectories. International Journal of Production Economics, 167, pp.156-169.
Waller, M.A. and Fawcett, S.E., 2013. Data science, predictive analytics, and big data: a revolution that will transform supply chain design and management. Journal of Business Logistics, 34(2), pp.77-84.
Waters, D. and Rinsler, S., 2014. Global logistics: New directions in supply chain management. Kogan Page Publishers.
Wisner, J.D., Tan, K.C. and Leong, G.K., 2014. Principles of supply chain management: A balanced approach. Cengage Learning.
Yusuf, Y.Y., Gunasekaran, A., Musa, A., Dauda, M., El-Berishy, N.M. and Cang, S., 2014. A relational study of supply chain agility, competitiveness and business performance in the oil and gas industry. International Journal of Production Economics, 147, pp.531-543.
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