MPM701 Business Process Management-Business Process Engineering
Write a 500 word summary regarding:
- a) How EA is applied to the case study example
- b) How BPM is applied to the case study example
- c) How EA and BPM is linked
- d) How an incremental change to the EA blueprints impacts the portfolio of BPM processes
- e) How a BPM activity may affect the enterprise architecture
- f) How an exception request needs to be processed when a BPM project cannot comply with defined EA targets
How well do you understand the concepts introduced in this section Can you apply them Can you explain them The activities in this section will help you gauge your progress.
- Write a 500 word summary of how CBPE was carried out with respect to the MAS VENUE SERVICES case study in the thesis provided in the Concepts section. (Refer to Chapter 5 in the thesis)
How well do you understand the concepts introduced in this section Can you apply them Can you explain them The activities in this section will help you gauge your progress.
- Work on the activity specified in the following document:
Answer:
Collaborative Business Process Engineering has been through five activities. The activities has been presented in the below in brief.
- Plan Phase:First of all the identification of the business processes has been identified. These process must have the potential for collaboration. A meeting was held with the operation manager and managing director. Then sites were visited. Collecting the idea regarding daily processes of the organization as well their system was done next through reading the manual. Three area of study was mentioned such as technical, methodological and social.
- Action Phase:Modification of the staff lost was the first process of action phase. An evaluation activity was carried out for identifying the potential solutions of mitigating the issue through technology. The CBPE model was able to allow MAS services to hire employee from other security guard provider. Advertising and recruiting are crucial parts of this phase.
- Observe Phase:In order to produce additional revenue, improving daily processes and reducing risk, the Collaborative Business Process Engineering is very assisting to allow MAS service for adding additional processes. Requesting Staff, Offering performed services and Job Advertising and Recruiting are three processes that has been proposed in the CBPE module.
- Reflect Phase:As per the manager of MAS services, the CBPE based services were able to provide better results for business of the organization. The improvements that are still required are fixing incompatible technology, better competition and many more.
- Validation of the CBPE Model through MAS Venue Services: The mapping of the CBPE model with the activities of MAS Venue Services resulted in improvement of the performance of the organization. The collaboration occurs for employing staff, advertising the performed services and recruiting staff online. MAS Venue Services is interested in implementing the research outcomes.
Bibliography:
Chang, J.F., 2016. Business process management systems: strategy and implementation. CRC Press.
Van Der Aalst, W.M., 2013. Business process management: a comprehensive survey. ISRN Software Engineering, 2013.
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