MN612 Enterprise Architecture | Issues in Hewlett Packard
Write a report on the Hewlett-Packard Company (HP) case study.
“Hewlett-Packard Company (HP) is a leading global provider of products, technologies, solutions and services to consumers and business. This case study highlights how HP Norway completed one of the most successful relocation in history and, most importantly, maintained its marketplace momentum during the move. It highlights how the best practices of Enterprise Architecture can support such a critical initiative.”
Your report should include the following:
a.) A statement of the Hewlett-Packard Company (HP) situation: a general description of the problem b.) Completed Zachman Framework for the given scenario c.) A strategy map from the business perspective, including:
- The Financial View
- The Customer View
- The Internal Process View
- The Learning and Growth View
Answer:
Introduction
HP stands for Hewlett-Packard organization is known to be a leading provider of different things like products, solution, and services to various organizations and consumer [11]. This particular organization tends to offer a certain number of things like personal computing, access drive and lastly image printing. In the year 2002, Hewlett Packard and Compaq computer corporation which is known to be the largest tech merge [2]. It has a dynamic and powerful team of 140,000 employees which tend to serve more than one billion customers in more than 160 countries. In the year 2002, the overall revenue was estimated to be around 72 billion dollars.
In the coming pages of the report, an identification has been done on the various kinds of issues in HP (Hewlett-Packard). After that, an analysis has been done with respect to the identified issues. The proper design of the Zachman framework and its strategy map has been discussed in details. The strategy map comes up with four vital aspects that are financial view, customer view, internal process and lastly learning and growth view has been discussed in details.
Identification
Large number of business is looking forward to enhancing their overall efficiencies. It can easily clout wi
th the given business along with increasing the overall goal of the different shareholder. Along with scale, it can also improve the complexity and issues in coordination [3]. This is known to be precise for various kinds of challenges of HP when it merged with the organization named Compaq. HP encountered a challenge to immediately start for integration of various operation under the given organization which is needed for integration of operation of two organizations for achieving scale, reduction of cost and complexity of various information technology [5]. It requires business and overall experiences of consumer experiences with proper technology. It is performed on country by country platform and the whole integration process require physical blending of HP and another kind of Compaq resources which facilities and people and solidification of unified image.
Analysis of the issues in HP
In Norway, both the organization that is HP and Compaq are focusing in Oslo and between more than 450 employees. Just of merging, HP aimed shared management teams and recognition of the overall process [7]. Throughout the whole method of transition, HP Norway executives are very focused on having an understanding the behavior of employees and acknowledgement of various changes which are needed. It is mainly done for vision of unified HP which comes up with new business model. It will help the organization in dominating the present industry [9]. The real challenges which are issued due to integration of various kinds of challenges. HP Norway looked at Accenture for assuring the fact that minimum integration would falter during relocation. HP has selected Accenture because of the fact that it can provide help to various to organize and help the organization to analyze and capitalize the method for improving the overall business performance.
Design of Zachman Framework
Enterprise Architecture (EA) is known to be a discipline which has evolved due to structure of business and align with the current IT system [10]. Zachman framework for HP has been provided below
|
What |
How |
Where |
Who |
When |
|
|
Scope Context |
Identification of inventory of HP. |
Identification of process |
Network identification |
Identification of organization |
Identification of timing |
Identification of motivation |
Strategies as theorists |
Concept of Business |
Definition of inventory |
Definition of process |
definition of network |
definition of organization |
Definition of timing |
Definition of motivation |
Execution leaders as owners |
Logic for system |
Representation of Inventory |
Representation of process |
Representation of network |
Representation of organization |
Representation of timing |
Motivation representation |
Architecture as design |
Technology Physics |
Specification of inventory |
Specification of processes |
Network specification |
Organization (HP) specification P HP |
Specification of timing |
Motivation specification |
Engineers as builders |
Component Assemblies |
Configuration of inventory |
Configuration of process |
Network configuration |
Organization configuration |
Timing configuration |
Motivation c |
Technician as implementers |
Operation Classes |
Installation of Inventory |
Initiation of Process |
Installation of Network |
Organization installation |
Timing installation |
Motivation installation |
Workers as participants |
|
Set of inventory |
Transformation of process |
Nodes in the network |
Groups in Organization |
Time Periods |
Reason for motivation |
|
Strategy Map
A strategy map is a diagram which helps in showing the overall organization on a single page[4]. It is great for establishing quick communication with big picture which is considered to be objective of any organization like HP.
Financial view
Objectives |
Measures |
Target |
Initiatives |
Raising stock value by providing confidence in both that is present and future shareholders [7]. Apart from this, it also emphasizes two important aspect that is consumers and employee |
1. Buying of back stocks. 2. Enhancing presence within United States. 3. Providing more Jobs in US 4. Improving the minimum age or advantage to various employees
|
1. Enhancing the stock value of HPQ by a value around 10% in the year 2017. |
To achieve the targets a clear direction and goal are required. Apart from this a milestone with proper strategy is required. |
Growth of new revenue with the help of target marketing effort |
1. Number of agencies which are looking to include a proper kind of program with the HP products [3]. 2. Number of organization which is added to the given standard products of HP consumer. |
To increase the number of software on both PC and printers and increase its value by 5 before the ending of the year [6]. |
Reducing offshoring, Increasing employee satisfaction. |
Reconstruction of organizational spending on upcoming or future technologies |
Increasing the fund which is available for research and allocation of fund[4].
|
Reducing the inventory on hand by half of 2015. |
Producing more number of different products in a single time. |
Focusing on long-term partnership with commercial industries looking for the latest technologies. |
Contracts with various agencies with require configuration of product from HP [10]. |
A new establishment of e-commerce company by the end of the year. |
Products should be designed in such a way that it can provide benefits to organization. |
Customer View
Objective |
Measure |
Target |
Initiatives |
Initiating business model which can satisfy the need of the various customers |
Creation of a proper division of sales which provide unique sales [12]. |
1. The ultimate aim is to improve the unique division of sales 2. In next five years, unique sales should be a major part or division of HP [2]. |
Divesting an individual in various process and assets so that it can be helpful for finding a proper solution to any problem.
|
Center of business process which is generally around global connectedness |
1. Emphasizing on global number of users 2. Evaluation of impact on global market |
Continuous growth in the domain of global user Growing vendor in various regions of the world can create a major impact [8]. |
Creating an alignment and merging with various kinds of internet providers which are needed for HP connectedness [10]. |
Internal process view
Objective |
Measures |
Target |
Initiatives |
Implementation of effective pricing technique [5]. |
Early sales for the member of HP |
To easily become bundle for various domains like student/supplies |
Building up certain number of products and gaining an attraction point for customers [2]. |
Focusing on innovative products and lifestyle |
Marketing of various products by all the given forms of given media |
Advertising of brand which is done on every kind of platform like social media |
Aim to offer the genuine kind of product which is provided through market. |
Learning and growth view
Objective |
Measure |
Target |
Initiatives |
Increasing the potential to easily have employees which can provide innovative products |
Proper planning to hire employees from various schools
|
Making use of slow growth model and aim in increasing the parameters of the organization. |
Higher certain number of individuals from P-Tech schools Emphasizing training programs [7].
|
Enhancing supply chain |
Making a survey in which employee participation can be calculated |
Making use of 100 % rate of participation |
Making changes related to core culture of an organization [2]. |
Evaluation
Zachman Framework can be stated as a fundamental structure for Enterprise which provides an overview of information system. In the current business environment, different organization like HP find it difficult to easily respond to various kinds of changes [6]. This particular framework is beneficial for classification of the current organizational structure. It is well known tool which can be used for understanding the current function, elements and various process that helps in managing change.
Conclusion
From the above discussion, it can be easily concluded that this report is all about Hewlett-Packard Company (HP). HP is considered to be a global leader in providing products, solutions and lastly technologies. In the above pages of the report that fact has been highlighted that how HP Norway has completed one most successful relocation till date. In the above pages of the report, a general description of problem has been discussed in details. After that a proper strategy map has been provided which is inclusive of financial view, customer view, internal process view and lastly learning and growth view.
References
[1] Lapalme, J., Gerber, A., Van der Merwe, A., Zachman, J., De Vries, M. and Hinkelmann, K., 2016. Exploring the future of enterprise architecture: A Zachman perspective. Computers in Industry, 79, pp.103-113.
[2 Zarvi?, N. and Wieringa, R., 2014. An integrated enterprise architecture framework for business-IT alignment. Designing Enterprise Architecture Frameworks: Integrating Business Processes with IT Infrastructure, 63, p.9.
[3] Hendriana, Y., Umar, R. and Pranolo, A., 2015. Modelling and design E-commerce SMI sector using Zachman framework. International Journal of Computer Science and Information Security, 13(8), p.9.
[4] Asefzadeh, S. and Navvabi, E., 2017. Determination of Gap in Accreditation Standards Establishment Process Using Zachman Framework at a Health-Educational Hospital. Biotechnology and Health Sciences, 4(2).
[5] Mumtahana, H.A., Winarno, W.W. and Sunyoto, A., 2018. Perancangan Arsitektur Sistem Informasi Akademik STT Dharma Iswara Madiun dengan Zachman Framework. IT CIDA, 2(2).
[6] Wijaya, H., Herdiansyah, M.I. and Mirza, A.H., 2016, February. Information Systems Architecture Online Learning in School with the Zachman Framework. In The 5th International Conference on Information Technology and Engineering Application (ICIBA2016). Bina Darma University.
[7] Choi, B.J., Zhang, J., Norris, K., Gibson, G., Kim, K.M., Jackson, W., Zhang, M.X.M., Li, Z., Yang, J.J. and Williams, R.S., 2016. Trilayer tunnel selectors for memristor memory cells. Advanced Materials, 28(2), pp.356-362.
[8] Midya, R., Wang, Z., Zhang, J., Savel'ev, S.E., Li, C., Rao, M., Jang, M.H., Joshi, S., Jiang, H., Lin, P. and Norris, K., 2017. Anatomy of Ag/Hafnia?based selectors with 1010 nonlinearity. Advanced Materials, 29(12), p.1604457.
[9] Choi, B.J., Torrezan, A.C., Strachan, J.P., Kotula, P.G., Lohn, A.J., Marinella, M.J., Li, Z., Williams, R.S. and Yang, J.J., 2016. High?speed and low?energy nitride memristors. Advanced Functional Materials, 26(29), pp.5290-5296.
[10] Gudapati, H., Dey, M. and Ozbolat, I., 2016. A comprehensive review on droplet-based bioprinting: past, present and future. Biomaterials, 102, pp.20-42.
[11] Li, A., Van Vaerenbergh, T., De Heyn, P., Bienstman, P. and Bogaerts, W., 2016. Backscattering in silicon microring resonators: a quantitative analysis. Laser & Photonics Reviews, 10(3), pp.420-431.
[12] Shen, W., Wang, J. and Han, J., 2015. Entity linking with a knowledge base: Issues, techniques, and solutions. IEEE Transactions on Knowledge and Data Engineering, 27(2), pp.443-460.
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