MN501 Network Management in Organisations For ICT
Questions:
This assignment assesses the following Unit Learning Outcomes; students should be able to demonstrate their achievements in them.2. Understand the importance of team work, collaboration and life?long learning in the workplace.
Answer:
Introduction
The ICT or information and communications is the subset of information technology, which stresses on the integration of computers, required enterprise software, unified communications, storage, audio visual systems and middleware for accessing, storing, transmitting and finally manipulating the confidential information [5]. There are various ethical issues related to this particular technology of information and communications technology. The following report outlines a brief discussion on the case study of a software development company. This particular company has produced a new software package for incorporating the new tax laws as well as figure tax for smaller businesses and individuals. The president is aware of the fact that this software has bugs and due to this, various issues has occurred and the users were penalized by the Australian Tax Officer. The ethical issues will be identified and analyzed with ethical theories framework.
Identification of Ethical Values
The president of the software development company knows that the software has bugs and in spite of knowing this fact has launched the software package [9]. When this organization has shipped the program CD, the disclaimer of responsibility is being included in it for the resulting errors from the utilization of this program. This organization has the expectation that it would be receiving several complaints, suggestions or queries for better modification and then they would make the changes and make the updated, improved and debugged versions. The respective president has argued that this is the general industry policies and the person, who would be buying the 1.0 version of this program, would be taking necessary precautions [2]. Due to the presence of bugs, various users have filed the incorrect tax returns and then were fined by this ATO or Australian Tax Office.
The two distinct ethical issues identified in this particular scenario are as follows:
- i) President Allowing Software with Bugs: The first and the foremost ethical issue that is being identified in this particular case study is that the president even after knowing the fact the new software package consists of bugs, have allowed to produce this particular software for the users of that company [6]. This is extremely unethical since, it would be hampering the image of the organization.
- ii) Thinking only of Market Share: The specific software package that has been produced by this software development organization is incorporating the new tax laws as well as figure taxes. This refers to the fact that the software is related to laws and taxes. It is absolutely unethical and illegal to produce such software that would be incorporating new laws [10]. Moreover, the management of the organization is only considering about the largest market share of them, which is also an unethical factor.
Analysis of Ethical Issues with Ethical Theories Framework
The proper analysis of the identified ethical issues with the framework of ethical theories is given below:
- i) President Allowing Software with Bugs: According to the ethical theories framework, which include consequence, duty, contract and character based theories, the first and the foremost ethical issue in this scenario is completely unethical [7]. The consequence of this particular ethical issue is that the organization would be losing its good will and brand name with type of software package. It is the duty of the president of this organization to provide error free and proper software package for its users, so that the users do not face any issue due to this. Moreover, the software organization has a legalized contract between the management and the users and with the production of this type of software, they are breaking the contract and hence the users are being penalized by the ATO or Australian Tax Officer [3]. The presence of bugs in the software has not only degraded the quality of the software, but also is affecting the overall brand name of the company.
- ii) Thinking only of the Largest Market Share: The second ethical issue that has been identified in this particular scenario of this software development company is that the respective president is only thinking about the largest market shares. Hence, he is allowing the software with bugs [8]. According to the ethical theories framework, which include consequence, duty, contract and character based theories; this particular issue is extremely unethical. The consequence of this issue is that they would be losing their customers and the organization might be facing several issues due to this. The duty of the software development company is to provide the software without bugs and provide the updated version for restricting the issues and problems for their users [1]. Since, this software is incorporating the new tax laws as well as the figure taxes; there is a legal contract between the users and the company. The character of the president is completely unethical since he is only concerned about the largest market share.
These two ethical issues are properly analyzed as per the ethical theories framework that included the consequence, duty, contract and character based theories.
Discussion on Findings
The best decision in this scenario is to check the software package before producing it for the users. This new software package is incorporating the new tax laws as well as the figure taxes and hence it should be free from errors and issues [6]. When this organization is shipping the CD of their software program, they should ensure that the software does not comprise of any error. The planning that they have made regarding the making of the up graded, improvised and debugged versions of the software only after getting several complaints, suggestions and queries from the users; is completely wrong and unethical [4]. They should make the necessary changes before providing it to the users. As a consequence, for the presence of bugs within the software, several numbers of users have filed the incorrect tax returns and then were fined by this ATO or Australian Tax Office. In the ethical perspective, this is absolutely unethical, as the users were penalized even when they did not have any fault. The Australian Tax Office did not listen to this case and the only sufferers here were the users [3]. Moreover, the software that has wrong data regarding legalized matters or tax laws is not at all ethical in nature. In practical and legal means, the software with wrong data is not at all correct and could bring several issues within the organization.
Conclusion
Therefore, from the above discussion, it can be concluded that ICT or information and communications technology is the component as well as infrastructure, which enable the modern computing. The major components of the ICT system are internet enabled spheres and mobiles. Moreover, it even involves the antiquated technologies like landline telephones, radio or television broadcast and many more. The above report has properly explained the ethical issues in the information and communication technology for the case study of a specific software development company. The newer tax laws and the figure taxes are incorporated for the smaller businesses and individuals. The largest market share is captured for believing that it is the first firm that has launched the new software, in spite of knowing that it has bugs. This report has properly identified the various ethical issues in this particular scenario.
References
[1] Mason, Richard O. "Four ethical issues of the information age." In Computer Ethics, pp. 41-48. Routledge, 2017.
[2] Dewey, John. Ethics. Read Books Ltd, 2016.
[3] Slade, Sharon, and Paul Prinsloo. "Learning analytics: Ethical issues and dilemmas." American Behavioral Scientist 57, no. 10 (2013): 1510-1529.
[4] Noddings, Nel. Caring: A relational approach to ethics and moral education. Univ of California Press, 2013.
[5] Fromm, Erich. Man for himself: An inquiry into the psychology of ethics. Routledge, 2013.
[6] Crane, Andrew, and Dirk Matten. Business ethics: Managing corporate citizenship and sustainability in the age of globalization. Oxford University Press, 2016.
[7] Peters, Richard Stanley. Ethics and Education (Routledge Revivals). Routledge, 2015.
[8] Sorokin, Pitirim. Social and cultural dynamics: A study of change in major systems of art, truth, ethics, law and social relationships. Routledge, 2017.
[9] Durkheim, Emile. Professional ethics and civic morals. Routledge, 2013.
[10] Keown, Damien. The nature of Buddhist ethics. Springer, 2016.
Buy MN501 Network Management in Organisations For ICT Answers Online
Talk to our expert to get the help with MN501 Network Management in Organisations For ICT Answers to complete your assessment on time and boost your grades now
The main aim/motive of the management assignment help services is to get connect with a greater number of students, and effectively help, and support them in getting completing their assignments the students also get find this a wonderful opportunity where they could effectively learn more about their topics, as the experts also have the best team members with them in which all the members effectively support each other to get complete their diploma assignments. They complete the assessments of the students in an appropriate manner and deliver them back to the students before the due date of the assignment so that the students could timely submit this, and can score higher marks. The experts of the assignment help services at urgenthomework.com are so much skilled, capable, talented, and experienced in their field of programming homework help writing assignments, so, for this, they can effectively write the best economics assignment help services.
