MGT5PLS Project Management For the Wearable Technology

Answer:

Background of the project

The project is based on developing new services for older people in care providing organization, Australian Red Cross. It is an old facility located in Melbourne, Australia. In order to develop new services in the organization, there is required to have new rehabilitation tools and equipment, implementation of technological options to monitor older people with special needs and providing feedback to nurses and finally increasing the older people's, their family members' and the care providing organization’s satisfaction.

The case is based on analyzing the stakeholders into the project, approach and communication with them by investigating the causes of the level of dissatisfaction of the customers (Turkulainen, Aaltonen, & Lohikoski, 2015). It also analyzes the causes and impacts of communication among different types of stakeholders.

Stakeholders into the project

The primary stakeholders in the project are a project manager, donors, volunteers, employees, participants and sponsors.

The secondary stakeholders in the project are suppliers, vendors, media and business partners.

Approach and way to communicate with stakeholders

The approaches which are used to communicate with the stakeholders are meetings, conference calls, emails and newsletters.

New and advanced technologies are used to communicate the ethical values with the stakeholders internally. Wearable technology can be used among the stakeholders only so that no other person can involve in the conversations (Marchewka, 2014). Personal meetings with each stakeholder individually are also a way to communicate.

Dissatisfaction of stakeholders and causes and impacts of communication on stakeholders

The causes of dissatisfaction of stakeholders are ineffective supervision, poor project planning and control, poor communication and delayed instructions for the project. Those are the factors because of which the stakeholders are not happy (Larson & Gray, 2015). When perceptions, as well as expectations of stakeholders, are not realised, then it will cause dissatisfaction. It causes the project work to not getting success in the market.

The impacts of communication among the stakeholders are to spend more time to define the project plan so that each and every one should understand the project requirements. An effective communication management plan is required to relate the brand, mission, values and goals of the employees so that all the problems are to be solved (Heagney, 2016). It drives employee understanding related to employee expectations, adherence to paid time policy and ethics along with compliance training. The impact of communication among the stakeholders is helping to keep the project work on the track, meet with the scheduled time as well as meet with the estimated project budget. The main benefit of communication is to align with the expectations of the client and also stakeholders.

Conclusion

It is concluded that in order to successfully complete the project on time, a communication plan is required for the project manager. The communication plan sets of standards of how the communication has been taken place among the primary and secondary stakeholders. The main purpose of this plan is to meet with the stakeholder’s expectations and goals. In order to do regular communication, meetings are mostly used communication channel to share ethical information with each other. 

References

Heagney, J. (2016). Fundamentals of project management. Amacom.

Larson, E. W., & Gray, C. F. (2015). A Guide to the Project Management Body of Knowledge: PMBOK (®) Guide. Project Management Institute.

Marchewka, J. T. (2014). Information technology project management. John Wiley & Sons.

Turkulainen, V., Aaltonen, K., & Lohikoski, P. (2015). Managing project stakeholder communication: The Qstock festival case. Project Management Journal, 46(6), 74-91.