MGNT803 Organisational Behaviour and Management : Practical Guide to Workplace Effectiveness
A written critical analysis of a journal article includes the full reference of the journal article and an accompanying discussion about the article’s value and contribution to the understanding of a topic. For the purpose of Assessment 2 the sources to be critically analysed will be journal articles from peer-reviewed academic journals. The accompanying discussion will include a summary of the purpose and main argument of the journal article as well as evaluation of the journal article.
Answer:
Worksheet - Critical Review of an Academic Journal
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Element |
Completed for selected article 1 |
Completed for selected article 2 |
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1 |
The citation information should be in the same format as it would be in the reference list. Use Harvard Referencing Style - leave a line BELOW the citation
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Tjosvold, D. & Yi-Feng, N. C., 2014, ‘Constructively managing conflict in organizations’, Annu. Rev. Organ. Psychol. Organ. Behav., Vol. 1, no. 1, pp. 545-568. |
Chaudhry, A. M. & Asif, R., 2015. ‘Organizational Conflict and Conflict Management: a synthesis of literature’, Journal of Business and Management Research, Vol. 9, no.1, pp. 238-244. |
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What is the journal article’s author viewpoint? Write a short statement of the author’s viewpoint.
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According to the viewpoint of these two authors, the constructive management of conflicts in organizations entails allowing the protagonists to express their views in a free manner (Tjosvold & Yi-Feng, 2014). Besides, the antagonists should listen and understand the views being expressed to integrate them to arrive at a constructive solution. |
According to these authors, the ability to understand the context and the different types of conflicts allows managers to identify appropriate long-term solutions to conflicts in the workplace (Chaudhry & Asif, 2015). |
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What is the article about? Write a short summary of the theory, research findings and/or argument.
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This article addresses the issue of constructive management of conflicts in organizational setting (Coleman, Deutsch, & Marcus, 2014). In summary, the theory that has been used by the two authors to discuss the constructive management of conflicts within organizational setting is the Dual Concern Model that was developed by Blake and Mouton in 1964. This theory advocates for the inclusion of self-concern and the concern for others. In this regard, the author stresses on the adoption of an open-minded discussion between the protagonists in a conflict situation. The authors found that the use of open-mindedness contributes towards a constructive management of conflicts because it helps the protagonists to understand each other’s point of view and hence, a constructive solution. |
This article talks about the various organizational conflicts and the effect ways of managing them. The authors argue that conflicts have different components, and hence, different approaches should be used to manage them (Wallensteen, 2015). The authors have used interpersonal and intergroup models to explain the various dimensions of conflicts in organizations, for example, negative emotional and acceptability components. In conclusion, the authors state that conflicts can be healthy or unhealthy to an organization depending on how it is managed. |
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What are the strengths and limitations of this journal article? Write a comment on the usefulness and/or limitations of the text for your topic
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Strengths The article uses scientific research studies by experts in the same field to back it claims
Weaknesses Some of the sources used in this article can be considered outdated because they were published more than five years ago.
Comment The use of recent sources ensure internal reliability of the article, hence, it useful in conflict resolution modern organizations |
Strengths The article engages in in-depth analysis of the cause and management of conflicts in organizational setting.
Weaknesses The article has not utilized recent research studies to support its arguments
Comment Outdated information to support arguments may not make the article useful in the modern organization setting. |
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What is the value or contribution of this journal article on the topic being researched? Write an evaluative comment on the work, taking into account how this work will fit into your research on your topic.
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This article is highly valuable in the topic of conflict management. The article provides effective ways of how to constructively manage conflicts within organizations. It encourages managers to adopt the dual model dual model system and promote open mindedness in conflict management to facilitate the achievement of long term solutions (Mitchell, Parker, & Giles, 2012). |
This article is valuable to the topic of organizational conflict management. It provides in-depth information regarding interpersonal and intergroup conflicts within the organization. Therefore, it adds knowledge to the management of conflicts that involve inter-personal differences and groups within an organizational setting (Young & Travis, 2011). |
Comparing and contrasting two journal articles in an annotated bibliography
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Questions to consider |
Complete for your selected articles |
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What are the similarities between the arguments presented by each author about the topic? |
One of the similarities between these articles is that understanding the point of views of the opposing parties is vital for the successful management of conflicts (Tjosvold & Yi-Feng, 2014). The authors agree that this helps in the integration of both viewpoints which facilitates that arrival at amicable agreement.
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What are the differences between the arguments presented by each author about the topic? |
The two articles differ the process of conflict management. The first article stresses the importance of open-mindedness in the conflict resolution process by stating that it ensures that the protagonists understand each other point of views. On the other hand, the second article stresses on the importance of understanding the context of the conflicts because it helps in the identification of the cause of the problems. |
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How do the conclusions drawn by each author differ? |
The conclusion that is arrived at by the authors of the two articles are different in terms of the major component of effective conflict management. For example, the authors of the first article concludes that managers should adopt open minded discussion to facilitate the constructive management of conflicts (Tjosvold & Yi-Feng, 2014). On the other hand, the authors of the second article conclude that managers should prioritize the context of a conflict between the involved parties for the effective management of organization conflicts (Chaudhry & Asif, 2015). |
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Which author provides the stronger or more robust argument and why? |
Based on my analysis of the two articles, the authors of the first article provide a stronger and a more robust argument. This is because they stress on the dual concern model and open minded discussion in the process of conflicts resolution. This is a better approach that simply understanding the context of the conflict because the protagonists will understand each other’s perspective, and the integration of these perspectives facilitates the constructive management of conflicts. |
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Having compared and contrasted the two journal articles, what questions do you now have about the topic? What else do you want to know about the topic? |
After comparing and contrasting these article, I still want to know how the process and stages of conflict in organizations and the role of management in the process. |
Bibliography:
Chaudhry, A. M. & Asif, R., 2015, ‘Organizational Conflict and Conflict Management: a synthesis of literature’, Journal of Business and Management Research, Vol. 9, no.1, pp. 238-244.
Coleman, P.T., Deutsch, M., & Marcus, E.C. (Eds.), 2014, The handbook of conflict resolution: Theory and practice. Jossey-Bass: San Francisco, CA.
Mitchell, R., Parker, V. & Giles, M., 2012, ‘Open-mindedness in diverse team performance: investigating a three-way interaction’, The International Journal of Human Resource Management, Vol. 23, no. 17, pp. 3652-3672.
Tjosvold, D. & Yi-Feng, N. C., 2014, ‘Constructively managing conflict in organizations’, Annu. Rev. Organ. Psychol. Organ. Behav., Vol. 1, no. 1, pp. 545-568.
Wallensteen, P., 2015, Understanding conflict resolution, Sage: London.
Young, K.S., & Travis, H.P., 2011, Business and Professional Communication: A Practical Guide to Workplace Effectiveness. Waveland Press: Long Grove, IL.
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