Mgmt20132 Innovation And Development: Business Assessment Answers

Students must write an essay and then explain their essay's main arguments via a short video presentation.

The objective of this essay is to develop your understanding of the business model as a concept and how a theoretical understanding of business models can be used to explain value creation, value appropriation and/or the innovation process at firms in real-life.

To successfully complete this assessment, you are required to explore the academic literature on business models and to write an essay addressing the following statement:

According to Zott, Amit and Massa who reviewed the state of business model research in their paper entitled, The Business Model: Recent Developments and Future Research in 2011, there are "at least three concepts that might warrant distinct consideration: (1) e-business model archetypes, (2) business model as activity system, and (3) business model as cost/revenue architecture. These distinct concepts could all be fruitfully investigated - individually, as well as in relation to each other - under the umbrella theme of the business model." For the business student, this statement suggests that there are potentially a number of ways in which one could approach the problem of effective business model analysis, and design or re-design. Likewise, it suggests that the business model concept, when considering real world problems, must be approached with the specific business context in mind and to what extent change is inevitable.

When you write your essay you should ensure you fully address the above statement and do the following:

.Define the concept of a business model.

.Explain what is involved when referring to the notion of an e-business archetype, business model as an activity system AND a business model as a cost-revenue architecture.

.Explain how these business model conceptualisations can be used to analyse and solve static and dynamic problems, including business model design/re-design problems.

.Explain what is meant by the term business context and the notion that change in business is inevitable.

.In regard to the latter, you should ground your arguments through the use of an example. The example you use should refer to an organisation that has been impacted by either one or a combination of the following phenomena: the rise of 'big data', the necessity to reconfigure the organisation's value chains, technologies becoming more integrated and the introduction of 'cities of the future' initiatives.

.You need to explain how the organisation's business model has been impacted by change and what this means for managers when making decisions about the organisation's business model.

. Conclude by briefly discussing the significance of your findings for the future of business models research and practice.

Answer:

The concept of business model is recently gaining attraction, but the concept is still in a fuzzy zone. It is often confused with business plan or even business structure. Various scholars have identified and defined business model in various aspects. It has started in the recent decade, only from 1990s and gained its importance in the early 2000.  Various important works has come up from then to the present time which will be discussed with special preference giving to Zott, Amit and Massa (Fielt, 2013). A brief explanation of business archetypes, activity system and revenue architecture will be highlighted with proper example from the real world. The idea of business context and changes in business model is provided in the final part of the essay drawing example from an Australian ecommerce company named Magento. Changes that occurred into the company due to the change in value chain is discussed and analyzed briefly in the discussion.

Demil and Lecocq (2010) in their definition described the concept as an articulation between various business models that is suppose to propose how to generate value for both the organization and the customers. Zott and Amit (2010) on the other hand, conceptualized it as template that can provide the idea to conduct the business, to deliver value to the stakeholders and link the products market with the factors. They added that the activity system is build to assess all these vital issues. Teece (2010) describes it as the mechanism to create and deliver value to customers and convert the received payments into profit, where revenue architecture comes into action.

Different industry uses different business model that can be explained and summed up in seven high level abstractions. They are all together referred as business archetypes. The business archetypes are mainly divided into two subsections that are primary and secondary. Primary category is comprised of Trade, Product and Service, whereas, secondary section consists Subscription, Brokerage, Marketplace and Ecosystem. Selling of tangible goods that are sold on one time basis in the market is categorized under the first primary archetype that is Product. The prototypes under this category for e businesses are software and content. The second primary archetype is the trade which connects the buyers and sellers. The job descriptions of the trade model are sourcing the product in the field by packaging and make it available in the market. A portion of the profit is earned by the company using this model for their business. EBay is a perfect example for is category. The industries under this category are e-commerce and lead generation. The purpose of the service archetypes is to deliver intangible solutions for the clients and the customers. Different service platform and service agencies are marked under this archetype (Zott, Amit & Massa, 2011).

Secondary archetypes are the combinations of various primary archetypes in particular order. Subscription is an important secondary archetype which is a combination of product and service. Instead of selling a particular product for one time cash, this model offers the customers to use in for a minimal charge via their portal for a particular period of time. Common examples of this archetype are the industries provide software as service and content as service. The brokerage archetype is a combination of service and trade. Here the organization sells the product for their client as service. The organizations using this model are the ad agencies.  The value proposition for this archetype is the efficient commodity procurement. Marketplace archetype model in the other hand is used by the companies provide a platform for the buyers and seller for trading, but it performs its task via self-service that is a product itself. The products under this category can be the online technology platform which takes care of the payment process and statistical reporting. The platform on which this archetype model creates their value is the destination shopping. Final secondary archetype and the most complicated of all is the ecosystem model. Business using this model has to deal with all the three primary archetypes. Here the producer itself takes part in the trading process on his own platform and the services required for the purpose is also handled by the organization itself. The industries under this archetype are the technology platform and media platform. Best examples for this are Microsoft and Facebook (Hacklin, Björkdahl & Wallin, 2013).

Zott, Amit and Massa (2011) describe activity system as a mechanism to address all the vital issues in the organization that are the business conduct, value deliverance and procedure of linking the factors with the product markets. This in turn helps the business in value creation. The researches done by various scholars propose two set of parameters in activity system. The parameters can be summed up as the theme that narrates the sources of the activity system’s value creation and the elements that is capable to explain the architecture of an activity system. The code of conduct of any business can be analyzed with the help of this tool and clarifies the connection of product and the market. It also works as a tool in solving the issues that are faced by the management and engage directly with creative design and insightful dialogues (Schwarz, Terrenghi & Legner, 2017).

Business revenue architecture as explained by Zott, Amit and Massa is the revenue generation model of a company that explains the complete procedure of revenue generation. It plays active role in the sales and marketing department of an organization. Various marketing challenges can be solved by this model by bringing strategy, design, technology and media in a single platform. It has its applicability in aligning marketing and sales value chain in a single direction and drive revenue generation accordingly (DaSilva & Trkman, 2014).

Identification of a desired change due to numerous issues can be done with the help of business context. It also has its applicability in making suggestions and providing developmental idea. The term is justified as it looks after the organization’s issue in different context. The issues in relationship mapping, current and future condition of the organization are also covered here with the use of different diagrams (Saidani, Rolland & Nurcan 2015).

The example that is drawn to support the discussion is an Australia based ecommerce company named Magento. The company falls under the service archetype model of the business archetype. The company underwent modification in their inventory management which resulted in change in their value change. It develops the company’s value proposition by providing benefits for the users such as extension in user-friendly interface, stock listing, stock control, demand prediction and stock transferring facility. Previously, Magento’s business model focused on the enterprise edition subscription that used to provide product support along with additional set of features. The change in inventory management led the manger to change the business model into a multisite architecture. The inheritance model comes into action for Magento which has a hierarchy of four levels. This led the manager to bring change in structural level in the business. In other words, the manager had to undergo several challenges that come along with the model formation (marketplace.magento.com., 2017).

In conclusion, we can state that different model is necessary for different types of business which is explained by the business archetypes. The discussion can be divided into two major parts. The first part discusses the theories of business models and the second half devoted to verify it with accordance to an example. Magento is the company under study which previously fell under the service archetype. The modifications in inventory management forced the manager to change it into multisite architecture that is an inheritance model. It caused modification in their value chain.

References

Demil, B., & Lecocq, X. (2010). Business model evolution: in search of dynamic consistency. Long range planning, 43(2), 227-246.

Fielt, E. (2013). Conceptualising business models: Definitions, frameworks and classifications. Journal of Business Models, 1(1), 85.

Zott, C., & Amit, R. (2010). Business model design: an activity system perspective. Long range planning, 43(2), 216-226.

Teece, D. J. (2010). Business models, business strategy and innovation. Long range planning, 43(2), 172-194.

marketplace.magento.com. (2017).  Inventory Management. Retrieved 24 August 2017, from https://marketplace.magento.com/magestore-ext19935.html

Schwarz, J., Terrenghi, N., & Legner, C. (2017). Towards comparable business model concepts: resource description framework (RDF) schemas for semantic business model representations. In Designing the Digital Transformation: DESRIST 2017 Research in Progress Proceedings of the 12th International Conference on Design Science Research

DaSilva, C. M., & Trkman, P. (2014). Business model: what it is and what it is not. Long range planning, 47(6), 379-389.

Saidani, O., Rolland, C. & Nurcan, S., (2015), January. Towards a generic context model for BPM. In System Sciences (HICSS), 2015 48th Hawaii International Conference on (pp. 4120-4129). IEEE.

Zott, C., Amit, R. & Massa, L., (2011). The business model: recent developments and future research. Journal of management, 37(4), pp.1019-1042.

Hacklin, F., Björkdahl, J., & Wallin, M. W. (2013, January). Returning waters: how business model pivoting reels in migrating value in the wake of convergence. In Academy of Management Proceedings (Vol. 2013, No. 1, p. 16186). Academy of Management.