ITECH5500 Professional Research and Communication

Part A

A literature review requires a synthesis of different subtopics to come to a greater understanding of the state of knowledge on a larger issue. One way that seems particularly helpful in organizing literature reviews is the synthesis matrix. The synthesis matrix is a chart that allows a researcher to sort and categorize the different arguments presented on an issue. Across the top of the chart are the spaces to record sources, and along the side of the chart are the spaces to record the main points of argument on the topic at hand (NC State University, 2006).

Thus, Creating a synthesis matrix will help you record the main points of each information source and document how they relate to each other. Visit the following link and download the pdf file on ‘Writing A Literature Review and Using a Synthesis Matrix’.

See http://writingcenter.fiu.edu/resources/synthesis-matrix-2.pdf

Now, read the above document thoroughly and create your own (on your research topic) Synthesis Matrix in the table below (as in the document). Insert more rows in the table as required.

My research topic/question: 

Part B

https://www.elanguages.ac.uk/los/sst/using_paraphrase_in_writing.html

Westpac Financial Services (WFS), one of the four major banks in Australia, serves millions of customers from its many core systems, each with its own database. The databases maintain information and provide users with easy access to the stored-information. Unfortunately, the company failed to develop information-capturing standards, which led to inconsistent organizational information. For example, one system had a field to capture email addresses while another system did not. Duplicate customer information among the different systems was another major issue and the company continually found itself sending conflicting or competing messages to customers from different operations of the bank. A customer could also have multiple accounts within the company, one representing a life insurance policy and one representing a credit card. WFS had no way to identify that the two different accounts were for the same customer. WFS had to solve its information quality problems immediately if it was to remain competitive. The company purchased NADIS (Name & Address Data Integrity Software), a software solution that filters customer information, highlighting missing, inaccurate and redundant information. Customer service ratings are on the rise for WFS now that the company can operate its business with a single and comprehensive view of each one of its customers.

Answer

My research topic/question: _Application of IoT in Farming

Sources:

Kamilaris, A., Gao, F., Prenafeta-Boldú, F.X. and Ali, M.I., 2016, December. Agri-IoT: A semantic framework for Internet of Things-enabled smart farming applications. In Internet of Things (WF-IoT), 2016 IEEE 3rd World Forum on (pp. 442-447). IEEE.

Ryu, M., Yun, J., Miao, T., Ahn, I.Y., Choi, S.C. and Kim, J., 2015, November. Design and implementation of a connected farm for smart farming system. In SENSORS, 2015 IEEE (pp. 1-4). IEEE.

Bandyopadhyay, D. and Sen, J., 2011. Internet of things: Applications and challenges in technology and standardization. Wireless Personal Communications, 58(1), pp.49-69.

Aazam, M., Khan, I., Alsaffar, A.A. and Huh, E.N., 2014, January. Cloud of Things: Integrating Internet of Things and cloud computing and the issues involved. In Applied Sciences and Technology (IBCAST), 2014 11th International Bhurban Conference on (pp. 414-419). IEEE.

Part B

The following quote is taken from the text book Business Driven Information Systems written by Paige Baltzan, Amy Phillips, Kathy Lynch, and Peter Blakey, published in 2010, page 258, published by McGraw-Hill Australia Pty Ltd, North Ryde, NSW, Australia.

 a. What in-text reference should appear at the end of this quote?

There are four major banks in Australia among which, Westpac Financial Services (WFS) is the one that has their own database. The easy access and efficient information management of the stored data and information can be delivered through the availability of own database. However, the organization fails to develop information-capturing standards that could possibly lead to the inconsistency in the collection of information related to the organization.  An example can be introduced for explaining this situation such as one of the systems might be able to capture the emails however, other might not be able to capture. There is the possibility of redundancy in the customer list being captured in two different databases that could possibly lead to the chaos I the functioning and operating of the banks. This could also allow the consumers to have different accounts with same name in the bank and could possibly lead to forgery actions such as accessing one account for life insurance and other one for credit cards. It will be untraceable for the WFS to identify the same person having two bank accounts in the bank. Since, the competition was raising, it was the need for WFS to adopt strategies to mitigate these issues and assure quality of services to the consumers. NADIS (Name & Address Data Integrity Software) has been installed within the existing system of the WFS that was capable of providing services such as filters customer information, highlighting missing, inaccurate and redundant information. This led to the bank to be competitive among its competitors and has been operating single database through an overview at every consumer (Baltzan et al. 2010, p. 258).

The transformation of WFS database system