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ITC508 Parking System

Collin’s Parking operates twenty car parks in Melbourne CBD. The city administrationhas a requirement for a new and innovative system to control its car parks. The new system should therefore be capableto handle theday-to-day operation of each car park, which include: generate tickets (i.e. daily, weekly, monthly, and annual), accept tickets, handle payments, controlboom gates, record problems in a log book, and manage security. Detailed information on some aspects of the Collin’s Parking car parking system is listed below. Types of customers There are two types of customers:
 
ordinary customers, who pay every time whenever they use the car park; and fixed customers, who pay a fixed amount in advance to park their vehicles for week(s), month(s) and year in a specific car park. It is compulsory that a fixed customer can only park their vehicles in the designated spaces which are not available to ordinary customers. Tickets generation Depending on the type of user, the following types of tickets can be generated:
(1) afixed ticket is issued to a namedindividual or company, and the contact details (i.e. name, mobile number, residential address and emergency details) is recorded. These tickets could be issued for week(s), month(s) and year with a certain expiry date. However, an ordinary ticket is issued for a short term (i.e. daily for few hours or a complete day) stay at the car park. Parking fees Parking fees need to be calculated by using the following mechanism. Fixed customer 1 week 50 AUD 2 weeks 95 AUD 1 month 150 AUD 3 months 350 AUD 6 months 575 AUD 12 months 800 AUD Ordinary customer Early bird (during weekday’s midnight to 10 AM) 
 
5 AUD per hour Normal rate (during weekdays 10 AM to midnight) 5 AUD per hour Early bird (during weekend’s midnight to 10 AM) 5 AUD per hour Normal rate (during weekend’s 10 AM to midnight) 10 AUD per hour Mode of payment Payment at car park can only be made throughCard (Master / VISA / DEBT) or Cash (50c, 1$, 2$, 5$, 10$, 20$, 50$) Access to the Car Park When a car approaches an entry barrier, its presence is detected by a sensor under the roadsurface, and a ‘Press Button’ display is flashed on the control pillar. The ordinary customer must press a button on the control pillar, and a ticket is printed andissued. The ticket must be printed within five seconds. A ‘Take Ticket’ display is flashed onthe control pillar. When the customer pulls the ticket from the control pillar, the barrier is raised.If the car park is full, no ticket is issued, and a ‘Full’ display is flashed onthe control pillar. The fixed ticket holder does not press the button, but insert their fixed ticket into aslot on the control pillar.
 
A check is made that the ticket is valid for this car park andhas not expired. If all these checks are passed, then thebarrier is raised. The checks must take no longer than five seconds. A record is made of thetime of entry. Exit the Car Park Fixed ticket holders do not have to go to the pay station, when they are ready to leave thecar park, they go to the exit and insert their ticket into a slot on the exit barrier controlpillar. The barrier is raised and a record is made of the time at which the ticket holderleft. Ordinary ticket holders should go to the payment station to pay for their trip. To do so, theticket is inserted into a slot, the bar code is checked and the fees will be calculated. Upon successful payment, the customer can go to the exit and insert their ticket into a slot on the exit barrier control pillar. The barrier is raised and a record is made of the time at which the ticket holder left.?
 
Securitymanagement The City administration has a contract with security companies to visit the car parks at regularintervals. The contract specifies the number of visits per day to each car park and theminimum duration of each visit. When a security guard arrives in a car park, he or she puts a card into thecard reader and the date and time of arrival is recorded. When the security guard leaves, heor she puts the card in again, and the departure time is recorded. (This card also allowssecurity guards to enter and leave the car park in the same way as fixed ticket holders.However, this is not used to record the arrival and departure of security guards, as they maynot be able to enter with a vehicle if there is a queue of cars at the barrier.) Note In case of missing information, kindly make suitable assumptions and mention them in your assignment.

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