ITC505 ICT Project Management | Project Management Strategies
Include the Project description and overview you developed as part of Assessment 2.
Part One:
MOV - Measurable Organisational Value
(This is the goal of the project and is utilised to define the value that your team project will bring to your client)
Identify the desired area of impact - Rank the following areas in terms of importance: Strategy / Customer / Financial / Operational / Social
With reference to your project, identify one or two of the following types of value:
Better - is improving quality important to your client?
Faster - does your client want to increase efficiency?
Cheaper - is cutting costs important?
Do more - does your client want to continue its growth?
Develop an appropriate metric - this sets the target and expectation of all the stakeholders. It is important to determine a quantitative target that needs to be expressed as a metric in terms of an increase or decrease of money.
Determine the timeframe for achieving the MOV - ask yourselves, when do we want to achieve this target metric?
SUMMARISE THE MOV IN A CLEAR CONCISE STATEMENT OR TABLE
Part Two:
Define Scope and produce a Scope Management Plan
Define the scope of the project and detail how the scope will be managed.
Provide a list of Resources
Identify and detail the resources for the project using MS Project where appropriate, including:
People (and their roles), plus any extra personnel that is required for the project.
Technology - any hardware, network and software needs to support the team and your client.
Facilities - where will most of the teamwork be situated?
Other - for example, travel, training etc.
Part Three:
Using MS Project, develop a schedule using a high level Work Breakdown Structure (WBS). It should include:
Milestones for each phase and deliverable
This will tell everyone associated with the project that the phase or deliverable was completed satisfactorily.
Activities / Tasks
Define a set of activities / tasks that must be completed to produce each deliverable.
Resource Assignments
Assign people and resources to each individual activity.
Estimates for Each Activity / Task
Develop a time estimate for each task or activity to be completed.
Budget
Create a time-phased budget using bottom-up estimating. Be sure to include direct costs listed in Part two and add 20% for fringe. State all assumptions and constraints you have used when creating your budget. State how confident you are in your estimates and what would make you more confident.
Part Four:
Project Risk Analysis and Plan
Document any assumptions you have made about the project
Using the Risk Identification Framework as a basis, identify five risks to the project – one for each of the five phases of the methodology.
Analyse these risks, assign a risk to an appropriate member, and describe a strategy for the management of each specific risk.
Part Five:
Quality Management Plan. It should include:
A short statement that reflects your team’s philosophy or objective for ensuring that you deliver a quality system to your client.
Develop and describe the following that your project team could implement to ensure quality;
A set of verification activities
A set of validation activities
Part Six
Closure and Evaluation Researching for the closure checklist and project evaluation
a. To prepare for this task, you will be required to provide an annotated bibliography.
Write an Annotated Bibliography for three (3) relevant texts or readings around project evaluation. The Annotated Bibliography is a critical examination of the most relevant, recent and scholarly research on the topic area that is not just a summary of the articles you have read.
Answer:
Part One:
1.1 MOV - Measurable Organisational Value
Identify the desired area of impact - Rank the following areas in terms of importance: Strategy / Customer / Financial / Operational / Social
Rank the area of impact (add in any more area you can think of)
|
Area of Impact |
Rank (1 to 5) |
|
Strategy: Project management strategies are associated to the technology professionals. The project developers should use iterative process which allows them to gain resultant from the test version. Proper business strategies increase the overall business efficiency. |
3 |
|
Customer: Customers play very important role in project success. Customer helps in business growth by giving their valuable feedback an invoice to the developers. Based on the feedback operational and functional changes occur in the businesses. |
4 |
|
Finance: The responsibility of the project sponsors are to prepare and invest proper amount of budget to the Online Stud farm so that they can incorporate all necessary technical operation and functionalities to their system to provide an effective booking system to the consumers. |
1 |
|
Operational: The role of the operation manager is to look after all the software hardware operations are running properly or not. With proper operational efficiency the developers will be able to deliver a user friendly and efficient system to the consumers. |
2 |
|
Social: Social support is another area of impact. If proper social support from the government and the sponsors are obtained then the company will be able to deliver a secured and effective system to the consumers. Necessary motivation is the other thing that also should have to be considered.
|
5 |
Summarise The Mov In a Clear Concise Statement Or Table
(Note: the MOV should inform everyone what the project will achieve, not how it will be achieved. It should also focus on the organisation, not on the technology
that will be used to build or support the information system).
- Choose the area of impact you have ranked as no 1.
- For that area of impact
- With reference to your project, identify one or two of the following types of value:
- Better - is improving quality important to your client?
- Faster - does your client want to increase efficiency?
- Cheaper - is cutting costs important?
- Do more - does your client want to continue its growth?
The aim of the project of the Online Stud Farm is to deliver a secured online booking system to the consumers. Initially, the company has a spread sheet for managing all the information accordingly however, it was quite time taking and ineffective from the business perspectives. The traditional process was not at all sustainable. Thus, the two different types of values considered for the online project include faster and cheaper.
Faster: The online booking system of Stud farm will become quite faster with additional incorporation of technologies. It is the role of the project developers and the project managers to design the system properly so that it can meet the requirements of the company and the demand of the consumers as well.
Cheaper: Besides efficient the system is also needed to be cheaper and affordable for the consumers end. From market analysis it has been found that there are already many online booking farms available thus besides efficiency the online booking cost or price should also have to be cheaper than the previous one.
- Develop an appropriate metric - this sets the target and expectation of all the stakeholders. It is important to determine a quantitative target that needs to be expressed as a metric in terms of an increase or decrease of money.
|
Stakeholders |
Expectation |
|
Government |
To deliver a secured, reliable, flexible, user friendly and affordable online booking system to the consumers. |
|
Project sponsors |
The project sponsors are responsible to cross check the project budget that has been prepared by the project finance manager. It is the responsibility of the project sponsors is to identify and invest the accurate amount for the successful implementation of the project. |
|
Hardware suppliers |
In order to develop the online booking system the hardware suppliers are expecting to deliver proper equipments and support systems to obtain proper delivery outcome. |
|
Software suppliers |
The software suppliers are expecting to deliver proper software resources and necessary license to run the applications accordingly. |
|
Network suppliers |
The network supplier’s expectation is to deliver and design network of the system in such as way so that it can deliver secured system to the consumers. |
Determine the timeframe for achieving the MOV - ask yourselves, when do we want to achieve this target metric?
From the overall system analysis it has been found that, in order to design and implement the online stud farm management system total 8 months will be enough and at the same time within the budget of $85,000 the project will be successfully prepared.
- Part Two: (10 Marks)
Scope (minimal 10 items) – 10 Marks - Requirements are gathered and documented
- Design and Development of the online system outline of prototype
- Test and Implement the prototype of the online system
- Reports are implemented based on the consumers feedback
- Support the system through warranty period of approximately 18 months
- To incorporate necessary channel security to prevent unwanted data access from the server
- Based the online website a mobile app is also developed
- The Mobile application is designed considering all M-commerce business strategies
- The app has Graphical User Interface
- For designing the system is such a way so that it can develop a distributed system
Out of Scope
- There is no post project maintenance approaches are considered and developed by the project manager and operation manager
- No such appropriate change management plan is designed for the online Stud Farm booking system
Assumptions
After analysing the project details it has been found that, project assumptions are referred to as statement rather interpretation that cannot be changed during the project development phase. With proper project assumptions the online stud farm management system can meet their preliminary expectation. It is assumed that the details of the breeding features will be available in the system including business types, public liability insurance details, micro chipping and many other identification processes. The financial features are also assumed to be available in the system. Moreover, it is assumed that there will be a rate of discount for the selected owners and mark up costs.
Constraints
Triple project constraints are available for this online Stud Farm project. It is expected that the project will be completed within 8 months with an estimated cost of $85,000. Quick, easy recording process, arrival, departure and breeding reviews are also available in the online booking system. Different ranges of technologies are also included to the system in terms of project assumption.
Scope Management Plan
The scope management plan developed for the online booking system include management planning, management approaches, roles and responsibilities and project scope statement. The objective of scope management is to review the project objectives and requirements those are necessary for successful accomplishment of the online Stud farm management system. The other activities of the scope management include effective design of budget, scope ad budget of the project.
Resource Plan (from MS-Project)
- People (and their roles), plus any extra personnel that is required for the project – Project screenshot.
Figure 1: Resource sheet for the Online Stud Farm project
(Source: Created by author)
- Technology - any hardware, network and software needs to support the team and your client.
|
Hardware |
Server, memory, hard drives, memory, processors, computers, laptop etc. |
|
Software |
Operating system, database, caching software, server side scripting language, licence to run all the project requirements |
|
Network |
TCP/IP network model, bandwidth, and diagnostic tool. |
- Facilities - where will most of the teamwork be situated?
From the facilities to be served by the online system it is defined that, most of the teamwork will be situated onsite and not offsite.
- Other - for example, travel, training etc.
|
Travel Requirements |
· Ticket for travel · Return ticket · Passport (not expired) · Visa (Not expired) |
|
Training Requirements |
· Technical training program · Non technical training · Cultural enhancement progra |
Part Three
Using MS Project, develop a schedule using a high level Work Breakdown Structure (WBS). It should include:
- Milestones for each phase and deliverable (4 marks)
|
Milestone 1: Successful completion of project initiation phase |
Project manager |
|
Milestone 2: Successful completion of project planning phase |
Project manager |
|
Milestone 3: Successful completion of project design phase |
Project manager |
|
Milestone 4: Successful completion of project testing phase |
business analyst, Project manager |
|
Milestone 5: Successful completion of project closure phase |
Project manager |
- Activities / Tasks
|
WBS |
Task Name |
Duration |
Cost |
|
0 |
Online Stud Farm management system |
240 days |
$82,152.00 |
|
1 |
Project initiation |
38 days |
$15,312.00 |
|
1.1 |
Analyzing current manual data management system of Stud farm |
9 days |
$2,016.00 |
|
1.2 |
Feasibility study |
8 days |
$1,600.00 |
|
1.3 |
Requirement identification |
6 days |
$3,264.00 |
|
1.4 |
Resource analysis |
9 days |
$2,160.00 |
|
1.5 |
Resource identification |
8 days |
$2,880.00 |
|
1.6 |
Resource gathering |
9 days |
$2,160.00 |
|
1.7 |
Project sponsors signing |
7 days |
$1,232.00 |
|
1.8 |
Milestone 1: Successful completion of project initiation phase |
0 days |
$0.00 |
|
2 |
Project planning |
62 days |
$22,216.00 |
|
2.1 |
Risk management plan |
10 days |
$2,240.00 |
|
2.2 |
Communication plan |
9 days |
$1,584.00 |
|
2.3 |
Contingency planning |
8 days |
$1,792.00 |
|
2.4 |
Valuable insights and analytics |
10 days |
$2,400.00 |
|
2.5 |
Procurement planning |
10 days |
$4,160.00 |
|
2.6 |
Hardware requirement collection |
12 days |
$3,840.00 |
|
2.7 |
Software requirement collection |
11 days |
$4,400.00 |
|
2.8 |
Network requirement collection |
5 days |
$1,800.00 |
|
2.9 |
Milestone 2: Successful completion of project planning phase |
0 days |
$0.00 |
|
3 |
Design phase |
108 days |
$36,944.00 |
|
3.1 |
Outlining the prototype |
20 days |
$4,480.00 |
|
3.2 |
Designing the prototype |
22 days |
$5,632.00 |
|
3.3 |
Modeling |
25 days |
$6,000.00 |
|
3.4 |
Coding |
25 days |
$5,600.00 |
|
3.5 |
Application installation |
30 days |
$7,680.00 |
|
3.6 |
Mobile interface design for mobile app |
10 days |
$4,480.00 |
|
3.7 |
Graphical user interface design |
12 days |
$3,072.00 |
|
3.8 |
Milestone 3: Successful completion of project design phase |
0 days |
$0.00 |
|
4 |
Testing |
32 days |
$6,144.00 |
|
4.1 |
Unit testing |
10 days |
$1,920.00 |
|
4.2 |
Integrated testing |
10 days |
$1,920.00 |
|
4.3 |
Online system acceptance testing |
12 days |
$2,304.00 |
|
4.4 |
Milestone 4: Successful completion of project testing phase |
0 days |
$0.00 |
|
5 |
Closure |
6 days |
$1,536.00 |
|
5.1 |
Stakeholder signoff |
2 days |
$640.00 |
|
5.2 |
Final documentation |
4 days |
$896.00 |
|
5.3 |
Milestone 5: Successful completion of project closure phase |
0 days |
$0.00 |
Resource Assignments
|
WBS |
Task Name |
Duration |
Resource Names |
|
0 |
Online Stud Farm management system |
240 days |
|
|
1 |
Project initiation |
38 days |
|
|
1.1 |
Analyzing current manual data management system of Stud farm |
9 days |
operation manager |
|
1.2 |
Feasibility study |
8 days |
project finance manager |
|
1.3 |
Requirement identification |
6 days |
operation manager,Project manager |
|
1.4 |
Resource analysis |
9 days |
business analyst |
|
1.5 |
Resource identification |
8 days |
project sponsor |
|
1.6 |
Resource gathering |
9 days |
team leader |
|
1.7 |
Project sponsors signing |
7 days |
HR manager |
|
1.8 |
Milestone 1: Successful completion of project initiation phase |
0 days |
Project manager |
|
2 |
Project planning |
62 days |
|
|
2.1 |
Risk management plan |
10 days |
operation manager |
|
2.2 |
Communication plan |
9 days |
HR manager |
|
2.3 |
Contingency planning |
8 days |
operation manager |
|
2.4 |
Valuable insights and analytics |
10 days |
team leader |
|
2.5 |
Procurement planning |
10 days |
HR manager,team leader |
|
2.6 |
Hardware requirement collection |
12 days |
hardware requirement |
|
2.7 |
Software requirement collection |
11 days |
software requirement |
|
2.8 |
Network requirement collection |
5 days |
network requirement |
|
2.9 |
Milestone 2: Successful completion of project planning phase |
0 days |
Project manager |
|
3 |
Design phase |
108 days |
|
|
3.1 |
Outlining the prototype |
20 days |
system designer |
|
3.2 |
Designing the prototype |
22 days |
application programming manager |
|
3.3 |
Modeling |
25 days |
team leader |
|
3.4 |
Coding |
25 days |
operation manager |
|
3.5 |
Application installation |
30 days |
application programming manager |
|
3.6 |
Mobile interface design for mobile app |
10 days |
system designer,system developer |
|
3.7 |
Graphical user interface design |
12 days |
application programming manager |
|
3.8 |
Milestone 3: Successful completion of project design phase |
0 days |
Project manager |
|
4 |
Testing |
32 days |
|
|
4.1 |
Unit testing |
10 days |
system tester |
|
4.2 |
Integrated testing |
10 days |
system tester |
|
4.3 |
Online system acceptance testing |
12 days |
system tester |
|
4.4 |
Milestone 4: Successful completion of project testing phase |
0 days |
business analyst,Project manager |
|
5 |
Closure |
6 days |
|
|
5.1 |
Stakeholder signoff |
2 days |
Project manager |
|
5.2 |
Final documentation |
4 days |
operation manager |
|
5.3 |
Milestone 5: Successful completion of project closure phase |
0 days |
Project manager |
Estimates for Each Activity / Task (3 Marks)
Figure 2: Gantt chart for the Online Std Farm management system
(Source: Creted by author)
Part Four:
The assumptions include in this project are as follows:
- Availability of the key project members
- The performance of the project team members
- The skills and knowledge of the associate project team members
- The times for the vendor’s delivery
- The rate of accuracy of the project schedule dates
- List at least 5
- Using the Risk Identification Framework as a basis, identify five risks to the project –
- Analyse these risks, assign a risk to an appropriate member, and describe a strategy for the management of each specific risk. (10 Marks)
- List at least 5
|
Risk ID |
Description |
Probability |
Impact |
Rate |
Assigned To |
Response Strategy |
Threat or Opportunity |
|
12 |
Wrong resource allocation |
80% |
5 1- |
High |
Project manager |
The project managers are responsible identify and allocate resources for the respective tasks. Thus at the project initiation phase the project manager is required to identify and allocate proper resources for proper activities. |
With proper resources allocation the risks of overrun if budget and time can be minimized. |
|
4 |
Improper communication management plan |
90% |
5 |
High |
HR and project manager |
Open communication approach balancing parallel communication is required to be designed by the project managers at the very project initiation phase. |
Proper communication will allow the team members to communicate with each other accurately by sharing their thoughts and innovative ideas. |
|
5 |
Improper schedule plan |
75% |
3 |
Medium |
Operation manager and facility manager |
The operation manager should create the project schedule at the very project initiation phase. |
Proper schedule will allow the project team members to complete the project within estimated time phase and budget estimated. |
|
8 |
Distributed project team |
50% |
1 |
Medium |
Project manager |
The project manager should allow a proper platform where the project team members will be able to share their point of views with others. |
Distributed project team is always very difficult to manage. Thus it is always a threat to the project development team and the project team members.
|
|
10 |
Lack of skills |
80% |
5 |
High |
System developer |
Training and development program should be arranged by the project manager. |
Will give opportunity to the project team members to increase their level of knowledge effectively. |
|
6 |
Insufficient technical support |
90% |
5 |
High |
Operation manager and project sponsor |
After designing the project prototype, proper technical support should be adopted by the project team members. |
Technical support will give Stud farm an effective online booking system.
|
Part Five
- A short statement that reflects your team’s philosophy or objective for ensuring that you deliver a quality system to your client. – 3 Marks
The team’s philosophy is to deliver a secured, efficient, user friendly and affordable online booking system to the consumers.
- Develop and describe the following that your project team could implement to ensure quality;
- A set of verification activities ( - 6 Marks)
|
Verification Activity |
When? |
|
Requirements based testing |
Initiation phase |
|
Review of the design specification |
Design phase |
|
Testing phase |
Testing phase |
|
Review the specified test phases |
Testing phase |
|
Implementing test |
Testing phase |
|
Cost review |
Testing phase |
- A set of validation activities (-6 Marks)
|
Validation Activity |
When? |
|
Prototype testing |
Testing phase |
|
Test case implementation |
Testing phase |
|
Test process development |
Testing phase |
|
Unit testing |
Testing phase |
|
Integrated testing |
Testing phase |
|
Acceptance testing |
Testing phase |
Closure and Evaluation Researching for the closure checklist and project evaluation
- To prepare for this task, you will be required to provide an annotated bibliography. – 3 marks
This journal is focused on a competitive analysis of an online booking system considering dynamic policies. Tis journal deals with revenue management system for protecting the control level. It also illustrates the details of relationship between the components, product capacity and products. Certain additional features are also available in the market that deals with time dimension, multiple capacity, competitive ratio etc.
Phillips, P., Zigan, K., Silva, M. M. S., & Schegg, R. (2015). The interactive effects of online reviews on the determinants of Swiss hotel performance: A neural network analysis. Tourism Management, 50, 130-141.
The above journal defines the interactive effect of online reviews on the determinant of the Swiss hotel performance. Neural network analysis and its positive result give the company a secured online service to the consumers. This journal determines the details of Swiss hotel performance. An artificial network design is applied for this hotel that is elaborated in details in this journal. The positive impact on RevPar is also illustrated in this report.
Molchanova, V. S. (2014). The use of online service booking in tourist activity. European Journal of Social and Human Sciences, (2), 75-80.
The essence of this above article defines the role of online service booking in the tourist activity. This article analyses the possibilities for electronic booking services. Algorithm on ticket booking and how the number of consumers increases with the business efficiency are also elaborated in this journal article.
Develop a closure checklist that the project team will use to ensure that the project has been closed properly. – 3 marks Refer also to chapter 12
- The prototype for the online ticket booking system is tested (unites and integrated)
- The documents and properly reviewed and approved by the project manager and project sponsors
- The project manager has checked the requirements tractability matrix
- The identified and analysed risks are all closed properly
- The project documented us prepared and handed over to the project sponsor
- The on-job technical training is completed
- Develop a project evaluation –outline and discuss how your project’s MOV will be evaluated. – 3 Marks chapter 12
From the overall discussion it can be concluded that, the measurable Organizational values estimated and analysed for the online stud Farm project are very much effective. All the areas for impact such as consumers, social, strategy, customers are defined very professionally and based on that a risk management matrix and stakeholders interest are also illustrated in this report.
References
Ball, M., Gao, H., Lan, Y., Karaesmen, I., & Queyranne, M. (2004). Competitive Analysis of Online Booking: Dynamic Policies.Bilgihan, A., Nusair, K., Okumus, F., & Cobanoglu, C. (2015). Applying flow theory to booking experiences: An integrated model in an online service context. Information & Management, 52(6), 668-678.
Binder, J. (2016). Global project management: communication, collaboration and management across borders. Routledge.
Boud, D., Cohen, R., & Sampson, J. (Eds.). (2014). Peer learning in higher education: Learning from and with each other. Routledge.
Eskerod, P., Huemann, M., & Savage, G. (2015). Project stakeholder management—past and present. Project Management Journal, 46(6), 6-14.
Fleming, Q. W., & Koppelman, J. M. (2016, December). Earned value project management. Project Management Institute.
Fleming, Q. W., & Koppelman, J. M. (2016, December). Earned value project management. Project Management Institute.
Harrison, F., & Lock, D. (2017). Advanced project management: a structured approach. Routledge.
Heagney, J. (2016). Fundamentals of project management. AMACOM Div American Mgmt Assn.
Hornstein, H. A. (2015). The integration of project management and organizational change management is now a necessity. International Journal of Project Management, 33(2), 291-298.
Kerzner, H., & Kerzner, H. R. (2017). Project management: a systems approach to planning, scheduling, and controlling. John Wiley & Sons.
Mir, F. A., & Pinnington, A. H. (2014). Exploring the value of project management: linking project management performance and project success. International journal of project management, 32(2), 202-217.
Molchanova, V. S. (2014). The use of online service booking in tourist activity. European Journal of Social and Human Sciences, (2), 75-80.
Phillips, P., Zigan, K., Silva, M. M. S., & Schegg, R. (2015). The interactive effects of online reviews on the determinants of Swiss hotel performance: A neural network analysis. Tourism Management, 50, 130-141.
Schwalbe, K. (2015). Information technology project management. Cengage Learning.
Turner, R. (2016). Gower handbook of project management. Routledge.
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