Infosys 737 Adaptive Enterprise : Assessment Answers

Answer:

Problem:

Child obesity has been reaching to an alarming level with rapid rate. As per the estimation made by the WHO, more than 41 million children under the age of five years are either overweight or obese and this is not only affecting the developing nations rather it is also spreading in developed nations. According to the report presented by the Commission on Ending Childhood Obesity, it can be said that the numbers of the kids facing problems related to the obesity are getting out numbered. It is the biggest concern for the world and can be categorized into the biggest issues that the whole globe is facing and a permanent solution is needed to eliminate such issues.

It has also been reported that the kids facing obesity at their earlier stages remain obese at their adult age too. This is a very serious concern as this could lead to several serious issues related to the health such as psychological, physical, and many health consequences including high blood pressure, high cholesterol, early heart disease, bone problems, diabetes, and skin conditions such as fungal infections, heat rash, and acne

This is nothing but a myth that obesity is a genetic disease and cannot be cured at the early stages of kids and there are various activities and precautions that could be helpful in eliminating the issues related to the obesity of the kids. For example: playing active indoor games, playing activity-based video games, doing chores together, restricting time for watching TV or using phone and many more.

Services for the prevention of Obesity

In this new world of technology, everyone is almost connected to smart mobile devices including the kids and it is spreading like a fire among the youngsters. Kids love to play games in the mobile devices and always feel excited to play the games. A game that will be based on various activities including reward option will be the better option and technology that will be helpful in controlling the obesity related problems among the youngsters. This game will be supported by all the platforms of the mobile devices including iOS and Android. This game will be implemented with physical activities with an additional feature of ranking that will motivate the kids to be more involved with the game. This application will also be tracking the physical fitness of the students.

There will be many stages including the ranking that will rank the kids on the basis of their physical activities. As mentioned there will be rewards system for real money in the form of coupon and will be applicable to buy products from the warehouses stationary stores. Reward will be provided at every stage but as the student passes the stages the game will become harder and rewards and ranking will be based on that.

Vision of the Organization

“No More Obesity”

The main visions of the organization will be to make a world were obesity cannot be defined and every kid will be safe from certain issues. Training kids at their very early stages can help them in maintain a routine and behavior for the next phases of life. Targeted customers for making this implementation successful among the young generation of the country will be the schools and many others.

Customers

As mentioned above targeted customers will be younger kids that are connected via internet. Targeted customers for making this implementation successful among the young generation of the country will be the schools and many others including the NGOs.

Suppliers

Suppliers for this project will be the sub-contractors and contractors who will be responsible for all the deliverables of the raw materials that will be needed for the product. This will include the programmers and the maintenance service providers.

Partners

Operating system enterprises such as Android and iOS for the platforms to distribute and expand the application to vast users will be the basic partners.

For the reward distribution warehouse stationary owners will be the secondary partners that will also incorporate the NGOs and schools.

Industry Analysis

Industry analysis could be helpful for business in understanding various concerning economic pieces of the market place. This could also be helpful in gaining competitive advantages in the market. For the business presented in this report Potter’s five frameworks is being used for performing the industry analysis in manner to get over the competitors that are already established in the market. This will help in identifying then factors that could lead to economic profitability for the business proposed in this report.

Scope of the Market: Mobile applications are one of the biggest markets that are trending in the world at this moment of time. These are as much popular as Smartphone and other mobile devices as a mobile device is nothing but just an old mobile communication product rather than having an application that makes it a ‘smart’ device.  

Competitive Rivalry: There are not many products like this one in the market that results in minimum risk level for the company to maintain its sustainability in the market. The greatest fear would be the non-profitable organizations those might try to help the children without any profit. Thus will be a completely new and innovative idea that might be copied by other organization and could lead to the arrival of new applications on the same platform.

Supplier Power: For the flexibility in the working of the organization there are two different aspects for the well being and well operating of the organization. The first one will be the consulting company that will be providing the platforms for the business to develop the operating systems and second option is the stationary warehouses that will be crediting gifts after completing the objectives of the game. However, when the supplier cost can be reduced by any other company possibilities of moving into different company is always high.

Buyer Power: Costumers will be buying the product through online buying facilities and will do not have major impact on the analysis of the company.  There will be a free trial for the game that will be helpful in deciding the customers whether the application is beneficial for the kids or not thereafter it will be in-buy application on both the platforms. Moreover it can be said that, a bulk download for an organization can be debatable according to their purposes.

Threat of Substitution: This could be stated as the room for the improvement of any organization and if taken in positive ways it could be helpful in enhancing the performance of the organization in all the ways. For the sustenance in the market it is being expected that there will be a weekly competitions or league type quests that will be maintaining the sustainability in the market for this application. The biggest threat will be the non-profitable applications that will provide services for free.

Threat of New Entry: Games with higher graphics and 3-D effects might be threat of new application for the company for this regular updates related to the graphics and effects could be recommended. In other aspects for overcoming this situation of new entry to the domain a R&D could be helpful in adding more innovative and interesting features for making the game more addictive and interesting.

Strategy

A goal has been set that needs to be achieved in a particular time that is one million downloads in around four to five months. Porter's Genericthe Differentiation Strategy has been being implemented to achieve the expected goals and achievements. This approach will be helping in bringing the products with different and unique ideas to make it better and useful than other applications that are most dominant in the market.

• This mobile application will be having a face of the game but will be involving physical exercises based on the achievements of the game.
• Free service will be provided to a certain level and downloading will be free.
• Different rewards stages will promote the kids to get more involved with the physical activities.
• For the better visuals and more effective exercises VR box and 4-D effects could be implemented.

Value Chain Analysis

It can be considered as the most important aspects related to the successful launching of business and sustaining in the business industry among the competitors. Porter’s Value Chain can be stated as the best value chain for the deployment of this mobile app in the market. This will be helpful in focusing the systems and concentrate on the objectives that will give better outputs for the inputs provided by the consumers of the customers. Following is the list of the chain activities that could be implemented in this business for the better outputs:

Inbound logistics: This could be referred to the approaches that emphasis on the partners of the company where rewards can be related to the consumers while they claim their rewards after achieving the objectives. These will emphasis on the stationary ware house stores that will be contributing in providing the certain rewards claimed by the consumers.

Outbound Logistics: This section will be emphasizing on the delivery of the products and services to the consumers or the customers that will be contributed by the partners of the organization. In this case The Android and Apple stores could be provided the responsibility to monitor the output sources of the application.

Operations: This will be focusing on the services that are being provided to the consumers or the user related o the use of application that is being presented in this report. It will be concerning the hassle-free usage of the services and providing services according to the need and demand of the customers. This will automatically be reflecting in the output of the organization.   

Procurement: This will be very simple for the organization at will be needed a certain group of programmers who are having expertise in programming and coding. Only raw material for this business will be the deployment of a gaming application that will be supportable in both iOS and Android platform.

Human Resource Management: The main purpose is to deploy a single application in the market that is the first approach so HR management will be including training, maintaining, and recruitment of staffs for the operational activities of the organization.

Infrastructure: The primary objective of the company will be to develop a mobile application for that very less infrastructure will be needed however; this should be well maintained and well organized for the smooth flow of the operational activities. Without a well maintained infrastructure the organization will not be able to deliver the promised services.

Technological Development:  For this case 3-D effects and R&D will be one of the  most important aspects related to the technological development that will be provided on the regular updates that will be made available for the consumers in particular interval of the time.

Most Important Business Processes 

Product development and manufacturing: this will be involving the production planning that will be emphasizing on the plan that will be executed for the production. For this case planning will be necessary on the user interface and ease to access the application. Manufacturing execution is the other objective that will be covered in this section considering the language and coding of the application. Product development and Life-Cycle Data management will also be covered in this section for the development and successful deployment of application in the app stores. In addition, it will be emphasizing on the data management during the execution of the whole project.

Sales and services: this section will be emphasizing on the sales order management, Aftermarket Sales and Services, professional-service delivery and will be helpful in managing the operations related to the sales and services that have been stated here. However, this will be a free service but it will need order management once the free trial is over.

Shared service delivery: Shared service process management, financial shared services, HCM Shared Services, Procurement shared services, and corporate shared services will be handled under this process. This will emphasize on the services such as whether the application is meeting the expectations of the customers or not, the business is able to provide services or not.

SAP Modules that will Support These Processes

For Sales and services, SAP Sales & Distribution Management (SD)

This will be supporting the sales and services process and is a one of the most important aspects in the SAP. Because of the high level of integration complexity of the SAP SD, it can be used by the presented organization in manner to support the distribution and the sales activities related to the services and the products. This will cover all the aspects related from the enquiry of the services and products to the end delivery of the product. It can be helpful in monitoring the plethora of the activities that will take place in the organization. This will include pre-sales activities (products enquires), placing order, quotation, packing, pricing, picking, sales activity (scheduling deliveries), shipment of products to customers, goods issue, billing of the products and delivery.

Following are the activities those are involved in SAP SD

• Set up of the Organizational Structure that involves company codes, creation of new company, distribution channels, divisions, sales organization, plants, business area, maintaining sales offices, storage location, and sales area.
• Assignment of Organizational Units that includes assigning individual components those have been created in the activities mentioned above with each other as per the designs like sales organization to company code, distribution channel to sales organization, company code to company, and many more.
• Defining Pricing Components that includes defining condition types, condition sequences, and condition tables
• Settlement of sales documents that includes tax-related components and billing types.
• Setting up the configuration and Customer master data records.

For the Product development and manufacturing, Production Planning (PP)

It can be defined as the process of meeting the demands of the customers with the manufacturing capacity of the organization in manner to create procurement and production for the component materials and finished products. It is another one of the important modules of the SAP that could be helpful in making and tracking of the records related to the manufacturing process flows for example actual and planned costs and many more. It has been integrated with other SAP modules.

Following are the important objectives related to the storage location and importance of plant in the production planning:

• Planning activities those have been being performed at Plant level.
• Production master data is being created at the Plant level.
• Related goods movement and Production Confirmation process are being occurred at storage and plant level.

For the Shared Service Delivery, Quality Management (QM)

Following are the objectives related to the SAP Quality Management

Quality Planning: It includes basic master data for the quality management including the inspection planning through using the inspection plans of materials that could be helpful in bringing the standardization of the quality planning.

Quality Assurance: Through the processing during the lots inspection SAP Quality inspection is being performed. While the execution of this process, quality results are being captured in manner to take decision related to the rejection or acceptance of the inspection lot.

Quality Control: In the SDAP Quality Management (QM) root cause analysis can be done in manner to identify the defects related to the product and the services. SAP QM is a process that could be helpful in analyzing the various aspects related to the vendor evaluation, quality charts, lists of quality notification and many more.

SAP QM Includes Following Business Processes:

Quality Management in Procurement: The SAP QM has been completely integrated with the inventory and purchasing management processes including the inspection receiving notifications about the products that have been placed against the purchase order. For the conditions in which material is flagged for the quality check, inspection lot has been triggered.

Quality Management in Production: It could also be helpful in connecting the inventory and production management processes and describe the following objectives: "In process inspections", "inspection after production", and "In process inspections".

Quality Notification: in this process monitoring the defects becomes easier and provides extra hands for the quality inspection on the basis of capturing and analyzing the SAP quality notification. It provides an individual accessibility to record the problem analysis and internal quality notification.

Events of Different Level of Disruptive Events:

Low level Disruptive event: In this scenario, the when the application used by a user is not compatible with the software requirement of the user there would a disruptive event which can an issue to the company and its development team. This Event cannot be solved from the company’s end as it is more related to the user or the customer.

Medium Level Disruptive Event: In his scenario, the rewards which the company gives away to the Customer from the collaborated partner company does not reach on time or have technical difficulties in delivering the product to the user or Customer. This will have a medium effect on the company and the usage of the application.

High Level Disruptive Event: The company may face a high level disruptive Event based on the software issues of the application and integrating the physical aspects of the game which can have minor bugs and issues these kinds of events can be a major disruptive to the company’s name and reputation of the company. Therefore, it needs good future prediction and value before producing the product.

Model for Managing High Disruptive Event

Software Issue: the application that is being developed to be accessible on the Android and iOS platforms might face certain issues to be supported at some of the mobile devices. This could be the biggest issue and also disconnect from certain customers from using the application and should be provided high concern. This could even affect all the objectives mentioned in this paper including the supply-chain, quality and services, and many more. The programmer should evaluate and testing process should be made on every device with different specifications before deploying it to the market.

Integration of physical aspects of the game: it is very important that the graphics implemented in the mobile application should be based on the real world as it will be enhancing the physical fitness of the kids. The rewards should also be based on real-world objects or money and the user interface system should be highly attractive and very easy to use. There should not be any defect to the configuration of the application and should be highly advanced in manner to corporate the mobile application with all the devices.

Bugs and glitches: These are the certain issues that might affect the reputation and output of the organization as the business is all about to present a perfect mobile application in manner to experience the practices related to the real world. In manner to manage these bugs and issues proper testing and an easy user manual could be provided with the application for better accessing the mobile application.

Sense, Interpret, and Respond to Each Events (Procedurally) 

It can be described as the contingency plan that is a very critical and crucial function, which involves various departments over multiple phases. An iterative process with other different business continuity program can be described as the most effective and emphasizing in developing a well refined and well structured set of procedures. These strategies could play very important role in allowing an institution to take advantage of the lessons that have learnt due to the certain drawbacks and gain knowledge.  This includes maintenance, testing, and development of a business continuity program. Following are the procedural categories that could be implemented for the business continuity and responding to the events of disruptive events:

Risk Management: It can be described as the steps and procedures taken in account for sensing, interpreting, and responding the events that might affect the business continuity. It has been mentioned in the above paragraph how to mitigate the effects of those three events and responding the vulnerabilities and threats at their very stage could be best measures.

Management Oversight: Decision making and strategic responsibilities including the top-down management approach can be recommended in manner to oversee the whole progress in the business continuity.

Program Management: This is another approach in the procedural response in which governing over the stakeholders involved in the business through the policy; process can be the best approach for the business continuity program.

  Recovery strategies: this is the last procedural step in the business continuity program in which strategies for the event management of a disaster is included for the recovery of the business and maintains the business continuity.

Sense, Interpret, and Respond to Each Events (Technically)

In manner to sense, interpret and response to the disruptive events, technically there should be a proper backup method that is not a very easy task while launching new product in the market. Choosing right backup method is very crucial for maintain the disruptive events that might affect the growth of the business. While starting this process, the team should consider how long is the capability of the organization to endure the outage and how current the restored information must be. Following are the two recovery requirements that can be technically referred as:

RPO (Recovery point objective): It can be applicable for defining how much data an organization can afford to lose or how current the data must be. Greater value of the RPO states that the business is moving towards more tolerant and the process is said to be the interruption. “The greater the RPO, the more tolerant the process is to interruption”.

RTO (Recovery time objective): It can be helpful in specifying the maximum elapsed time that is required in manner to recover an application at an alternative site. “More the value of the RTO, the longer the process can take to be restored and the more tolerant the organization is to interruption”. RTO can be a medium to illustrates and determine acceptable downtime.

It becomes a matter of fact while realizing both the technical terms (RTO and RPO), it can be said that minimum the time requirements are maximum will be the maintenance cost will be needed in manner to providing for reduced restoration capabilities.

Organization, Process, and/or Information Systems (AS-IS and TO-BE) 

Change Management Process to Respond High Disruption Event 

SAP Solution Manager for Change Process Management

ChaRM (Change Request Management) can be helpful in enabling in manner to manage SAP Solution Manager Projects that includes implementation, maintenance, upgrade, and template end to end. With the charm implementation services within the organizational structure could implement Change Request Management with the SAP Solution Manager 7.2 at lower cost, more efficiently, and faster. It can also be helpful in providing dedicated services in manner to implement ChaRM standalone enhancements that could be included in ‘Focused Build’ for the SAP Solution Manager 7.2.

Data, Information, and Knowledge Infrastructure 

Best Practices:

• Defining clear responsibilities and roles in manner to lead KM (Knowledge Management) practices.
• Clearly identifying aligns knowledge management project and business problems with overall business objectives.
• Implementing KM (Knowledge Management) in phased approaches.
• Encouraging employees in manner to contribute to KM (Knowledge Management) by knowledge sharing and reuse.
• Customizing KM (Knowledge Management) technical infrastructure in manner to make it much user-friendlier.
• Making knowledge acquisition process in continuous manner.
• Balancing between culture, practice, and technology.
• Reviewing the KM (Knowledge Management) project regularly
• Sharing the stories related to the success of KM (Knowledge Management) practices at organization level

Appropriate Systems and Applications Landscape

Managing Application landscapes: A landscape diagrammatical presentation of the strategies is generally presented by the Route to Goal Application that could be helpful in enhancing the performance of the organization. This will enable the team to provide an over-view of application interdependencies and integration. Another benefit related to the implementation of Route to Goal is that it could be helpful in facilitating the modernization and supporting the decision making process of the application landscape. “The strategy provides the directions for adding value, enhancing day to-day operations and making the enterprise more agile and competitive in the market place. This Route to Goal section has been divided in 2 phases. Phase I is classification of applications based on standard techniques, and Phase II is envisioning the future state. Please note it’s the combination of these phases that in essence provide the way forward to the “future state” landscape”.

Traditional and Exponential Technologies 

Shift Index: Shift index can be recommended as the appropriate traditional and exponential technology that could be helpful for the executives to understand the long-term forces of change shaping the economy and could take advantages for such objectives. It could be helpful in tracking the metrics fall into following three areas:

• “The flows of capital, information, and talent changing the business landscape
• The developments in the technological and political foundations underlying market changes
• The impacts of these changes on competition, volatility, and performance across industries”.

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