INFM 615 Healthcare Data Management: Health Care Change
1, Describe the major health care change example and the forces driving this change (For example, technological advances; disruptive innovation; health indicators; and political, economic, and consumer-driven forces).
2, Share information and insights related to this example that might prove important to consider in the change process.
3, Share an insight you derived from the H. James Dallas reading, Mastering the Challenges of Leading Change, that might prove important to consider in the change process for this example.
4, Discuss how leaders might approach managing this change by utilizing leadership skills required in the process of change (refer to leadership skills from Kotter's 8 Step Model of Change).
Answer:
Introduction
The innovation of virtual reality is generally regarded as one of the major ones of the recent years and at the same time it is seen that the various health care organizations are increasingly taking the help of this particular technology to provide effectively treatments to the patients (Gamito et al., 2017). Thus, this particular innovation is being use to provide treatment to the mentally ill patients and also for the ones who are suffering from anxiety, depression and other forms of problems.
Health care change
The technology of virtual reality is increasingly being used in the healthcare industry to provide effective treatment facilities to the patients. The best part about the use of this particular technology for providing health care services is the fact that the use of this particular technology not only helps the health care professionals to provide better quality treatment facilities to the patients but at the same time they are very cost effective (Gamito et al., 2017).
The technological advancements of the recent times has made it imperative for the various health care organizations to take the help of these technological advancements to provide better quality treatment facilities to the patients and that too at very affordable prices (Yellowlees, Chan & Parish, 2015). Furthermore, the ineffectiveness of the traditional means of treatment for treating mentally ill patients had made the use of this particular technology an imperative one (Yellowlees, Chan & Parish, 2015). This is generally seen as a disruptive innovation on the score that the use of this particular innovation has not only made the traditional method of treatments used by the health care professionals for the treatment of mental illness obsolete but at the same time opened new pathways for the use of this innovation within the health care industry (Christensen, Raynor & McDonald, 2015). Furthermore, it is seen that the health care professionals through the use of this particular technology have been able to attain better results (Ghanbarzadeh et al., 2014). In terms of economy as well this is a very viable options since the patients need to pay a relatively amount of money for their treatment. In addition to these, it was seen that the traditional method of treatment used for the cure of the mentally ill patients was really painful for the patients and the use of this innovation will be much appreciated by the patients (Ghanbarzadeh et al., 2014).
Change Management
The implementation of the use of this particular innovation for the purpose of providing treatment to the mentally ill patients is likely to face a significant amount of resistance from the various individuals since the effective use of this particular tool would require technological expertise on the part of the health care professionals of the concerned organizations (Cameron & Green, 2015). However, it is generally seen that the various health care experts do not like to take the help of disruptive technologies (Cameron & Green, 2015). Furthermore, infrastructural inadequacies are other factors that the concerned organization needs to take into consideration during the process of change (Cameron & Green, 2015).
Leadership and Change Management
The leaders related to a particular organization perhaps the most important role during the process of organizational change. They are not only required to make the individuals understand that the change that is taking place is for the best of the organization and also the concerned individuals but at the same time to overcome the resistance to the concerned change offered by them (Dallas, 2015). In addition to this, the leader is at the same time required to motivate the employees in the best possible manner so that they are not only being able to accept change but at the same time do the things that are being required of them (Salman & Broten, 2017). Furthermore, the leaders are also required to regulate as well as monitor the implementation of the change that is being undertaken (Salman & Broten, 2017). The leaders of the organization during the implementation of the use of the virtual reality for the treatment of the mentally ill patients can assume the above mentioned guidelines or roles.
Change and Leadership style
“Kotter's 8 Step Model of Change” requires the use of both transformational style of leadership as well as transactional style of leadership (Carnall, 2018). It is significant to note that through the use of the transformational style of leadership the concerned leader would be able to motivate the followers who are attached with him or her through own personal actions or taking the help of the concept of “leading by example” (Carnall, 2018). On the other hand, the use of the concept of “reward and punishment” which forms the major stipulation of the transactional style of leadership also helps in a significant manner in guiding the concerned individuals from one step of the implementation of the change to another (Carnall, 2018).
Conclusion
The use of the technology of virtual reality and other innovations provide various kinds of benefits to the patients and also the health care organizations. However, it is seen that during the process of their implementation of the use of this particular technology the organizations are likely to face resistance from the individuals. Thus, the concerned organizations need to take the help of leadership and other concepts of change management to effectively manage the change.
References
Cameron, E., & Green, M. (2015). Making sense of change management: A complete guide to the models, tools and techniques of organizational change. Kogan Page Publishers.
Carnall, C. (2018). Managing change. Routledge.
Christensen, C. M., Raynor, M. E., & McDonald, R. (2015). What is disruptive innovation. Harvard Business Review, 93(12), 44-53.
Dallas, H. J. (2015). Mastering the challenges of leading change: inspire the people and succeed where others fail. John Wiley & Sons.
Gamito, P., Oliveira, J., Coelho, C., Morais, D., Lopes, P., Pacheco, J., ... & Barata, A. F. (2017). Cognitive training on stroke patients via virtual reality-based serious games. Disability and rehabilitation, 39(4), 385-388.
Ghanbarzadeh, R., Ghapanchi, A. H., Blumenstein, M., & Talaei-Khoei, A. (2014). A decade of research on the use of three-dimensional virtual worlds in health care: a systematic literature review. Journal of medical Internet research, 16(2).
Salman, Y., & Broten, N. (2017). Leading Change. Macat Library.
Yellowlees, P., Richard Chan, S., & Burke Parish, M. (2015). The hybrid doctor–patient relationship in the age of technology–Telepsychiatry consultations and the use of virtual space. International Review of Psychiatry, 27(6), 476-489.
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