IND201 Industry Training - Hotel & Hospitality Management
Assessment instructions
Executive Summary
A succinct summary of the entire assignment highlighting main aims and outcomes.
Introduction
A description and background of the organisation.
Should include current activities of the organisation, such as organisational structure, ownership, location, target market(s), facilities, activities and organisational values/ mission/vision if available.
Findings:
Theory & Practice
Choose at least two (2) discipline/subject areas from your studies thus far.
- For hospitality students, it could be from marketing, business communication, HRM and hospitality
- For BBM students, it could be among marketing, business communication, accounting, HRM and
- For events students, it could be from marketing, HRM, venue operations and event
- For sports management students, it could be among marketing, business communication, health issues, and introduction to sport management.
- And so You choose.
For each of the two (2) subjects:
- Identify the subject that you have completed at ICMS, which is the focus of this
- Identify a concept and/or theory from this subject, referring to at least one textbook or published professional
- Explain the extent to which the concept and/or theory that you have referred to are being applied – or not being applied – in your organisation.
Management Styles
What styles of management are evident at the placement organisation? How are these management style(s) exemplified?
How effective are different styles of management for achieving desired outcomes in business?
People Management
What makes a ‘good’ manager? What are the essential characteristics of a ‘good’ manager?
How are people managed at the placement organisation? Is people management effective?
How could people management be improved at the placement organisation?
Leadership
What is leadership? What are the essential characteristics of a ‘good’ leader? What is the leadership structure within the placement organisation? Is this an effective leadership structure?
How could leadership be improved at the placement organisation?
Processes
Without efficient and clear processes, businesses & organisations struggle to achieve their goals.
Describe the process management at the placement organisation. How effective are the processes and the way they are managed at the placement organisation?
How could the process management improve at the placement organisation?Conclusion
Summarise and evaluate the experience of Industry Training.
Explain what was gained from Industry Training that could not have been gained through theory.
Describe how Industry Training improves overall skill levels and knowledge for candidates.
Give a summary of suggestions that could be implemented in either your workplace or to the Industry Training programme.
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