Hrt6560 Organizational Culture : Ethical Assessment Answers
1. Think about how the underlying values and beliefs of some organization which you are familiar with drive and affect the behavior of members of that organization.
2. Read Case Study 9.1 on pp. 355-357 of the Ethical Challenges of Leadership textbook.
3. Research paper that addresses the following issues:
a. What should be the elements of a zero-policy ethics policy?
What, if any, of these elements are missing at Siemens Global?
Provide a detailed evaluation that demonstrates clear, insightful critical thinking.
b. Evaluate Siemens Global’s efforts to root out corruption.
What other steps, if any, do you recommend the organization should take?
Provide a detailed evaluation that demonstrates clear, insightful critical thinking.
c. How can Siemens move beyond compliance to develop a healthy ethical climate? Provide a detailed evaluation that demonstrates clear, insightful critical thinking.
Answer:
Introduction:
Every organization has different values and beliefs which are set according to the objective of the companies. The values and belief has greatly affected the behaviour of members for example one of the leading company The Body Shop employee 10,000 individuals across the country as well as the company has a aims to keep them motivated and passionate which is the ethical mission of the company with ensuring that all the employees have same intention which is aligned with universal The Body Shop values (Johnson, 2018). The culture, as well as values of The Body Shop, clearly affected its climate of ethical and the manner the business is run (Bond, 2015). The Siemen is one of the leading companies who found guilty in adopting unethical means in their organization.
In the following part, there will be detailed discussion on the ethical behaviour as well as values which should be adopted by Siemen and the consequences of not adopting the ethical behaviour in the organization.
Part A
A zero-tolerance policy in ethical means ensure that there is no acceptance of any misbehavior regarding the ethics at any level. The second element of zero tolerance ethics policy is non-tolerance of unethical behavior in the organization which includes fraud, harassment, corruption, theft, as well as retaliation (Cullen, Pratt & Turanovic, 2016).
i. The unethical behavior of Siemen would greatly affect the image of the company. It takes time to earn respect as well as the image in the society but takes seconds to destroy such an image. The company would also face the legal issues and penalties which would impose on them by the government. The company would lose their business credibility (Graham, Ziegert & Capitano, 2015)
ii. In the case of Siemens, hundreds of employees have been over a year’s drain off millions of euros into fake consultants contracts, false bills as well as shell firms. They have adopted such path to winning the contracts and the management knew about such case. The bribery scandal disappointed the Siemens not only in the front of the frantic investor as well as the shareholders but also in the front of the public of German. The reliability of Siemen came under the inspection as well as question has also been put on their integrity (Ordonez & Welsh, 2015).
Part B
i. The other steps that company should adopt are explained in below points:
- The company needs to understand the importance of ethical means and according to which conduct a comprehensive code of conduct.
- The company should provide ethical training to their employees in order to create a healthy environment in an organization.
- The company should set a rule and regulation within the organization, in the case of revocation of such rule would be penalized by the authority.
- The company should stop their unethical practices and should take strict action towards the employee who adopts unethical behavior in the organization which motivates others to adopt ethical behavior in the organization as well.
- The confidential channel should be provided to the employees so they can report an unethical behavior in the organization (Crane & Matten, 2016).
ii. The organization needs to understand that according to the fast-paced in the recent scenario and competitive environment with challenging environment of business, there is a huge requirement to create a decent culture within the organization. The organization needs to comprise business practices around the assortment, towards harassment, use of the business belongings as well as fair treatment of employees. There is a great requirement to conduct ethical training which helps in providing an opportunity to the employees to raise the awareness, address the concern, and the question of the employees that help in reinforce the requirement of the company for behavior of ethical. The training should be mainly focused on the real application of elements in the code of conduct. The management should also confirm that all the staffs in the organization are accustomed to the code of conduct. The platform of the confidential channel would help the company to find out the unethical behavior adopted in the company (Bell, Bryman & Harley, 2018).
Part C
There are many ways through which Siemens can develop a healthy ethical climate in their organization such as:
Communication: Siemen can improve their communication policies as well as procedures which help in smoothly flow of information frequently between the employee and managers. For example, allocate a supervisor and HR expert to make a sequence of training setups in which the staffs will be teaching the accurate things to do in normal situation which can be faced in the company. These situations would also help the manager to communicate the expected ethical behavior more appropriately (Cummings & Worley, 2014).
Discipline: the company could not expect that all the staffs will follow the policy of ethics without any kind of disturbance. Siemen can enforce the consequence for violation of the policy of ethics irrespective of the low or high status of the offender. If the company does not have much time then they can assign or delegate such responsibility to the manager of the HR director. The company needs to be definite to manage the vigilant documentation of member of staff violations within the organization in such case Siemen get sued over penalizing or can terminate an member of staff for an ethical violation (Demirtas & Akdogan, 2015).
These strategies will help the company to gain the respect as well as able to gain the trust back in the market and will also enable it to go further.
Conclusion:
The values and belief of the company play a crucial role in the process and the staffs of the organization also imitate to the ethical behavior which is ordinary to them as operations in the company all follow to the similar apparition. Any company can promote their ethical value to their employees by motivating training and development through various structures and scheme for example paying all employees of the similar profession on the same level with the same remuneration. In the case of Siemen, the company should adopt the ethical means in their organization to enhance confidence among the customers, investors, and shareholders which would help the company to improve their image in the market.
References:
Bell, E., Bryman, A., & Harley, B. (2018). Business research methods. Oxford: Oxford university press.
Bond, T. (2015). Standards and ethics for counselling in action. New York: Sage.
Crane, A., & Matten, D. (2016). Business ethics: Managing corporate citizenship and sustainability in the age of globalization. Oxford: Oxford University Press.
Cullen, F. T., Pratt, T. C., & Turanovic, J. J. (2016). It's Hopeless: Beyond Zero?Tolerance Supervision. Criminology & Public Policy, 15(4), 1215-1227.
Cummings, T. G., & Worley, C. G. (2014). Organization development and change. Massachusetts: Cengage learning.
Demirtas, O., & Akdogan, A. A. (2015). The effect of ethical leadership behavior on ethical climate, turnover intention, and affective commitment. Journal of Business Ethics, 130(1), 59-67.
Graham, K. A., Ziegert, J. C., & Capitano, J. (2015). The effect of leadership style, framing, and promotion regulatory focus on unethical pro-organizational behavior. Journal of business ethics, 126(3), 423-436.
Johnson, C. E. (2018). Organizational ethics: A practical approach. New York: Sage Publications.
Ordonez, L. D., & Welsh, D. T. (2015). Immoral goals: How goal setting may lead to unethical behavior. Current Opinion in Psychology, 6, 93-96.
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