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HRMM058 Leadership in a Changing Context For Global Operations

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In this context, please put together an Executive Style Presentation of approximately 20 mins in length. In this presentation, please inform your senior management about one topic from the following list of choices:

1.Differentiate Transformational and Transactional leadership and evaluate how the two concepts translate into a practical work environment.

2.Please briefly explain the concept of Cross-Cultural Management and its relevance in supporting global business operations.

3.Please provide an overview about 'Emotional Leadership' and how it impacts on cross-cultural cooperation.

4.Please differentiate existing conflict styles and how they are applied in different cultural environments.

Answer:

The rapid improvement in the technological sector and liberalization in the trade activities across the globe have given rise to globalization

Companies are expanding themselves in various developed and potential international markets

There are many issues which arises at the time of global operations because of several factors such as political circumstances, legal framework, communication and cross-cultural diversity.

To manage the issues, there is a need of efficient and effective Human resource Management.

HRM helps in managing operation both at global as well as domestic level

Among all the factors, the key factor which imposes negative as well as positive effects is cross-cultural


Objectives of the presentation: 

To understand approach of Cross-Cultural Diversity

To understand Cross-Cultural Diversity Management 

Benefits of cross-cultural diversity in Global Business

Issues & Challenges in Cross-Cultural Diversity in the Global Business

Overcoming the issues of Cross-Cultural Diversity

Strategic approach for managing the cross-cultural diversity

Cross-Cultural Diversity in Global Business 

Culture can be explained as a specific set of assumption and anticipations that in what manner a business should be performed

There is a significant co-relation between the organizational culture and global business management

The set of different symbols, rituals, norms and values of the various individuals forms the diverse organizational culture.

The organizational culture has a direct impact over the behavior of the employees

Organizational culture supports in defining the organizational behavior of the employees as well as the their respective values and beliefs.

Cross-Cultural diversity affects the view points of the employees,

Diversity can be explained as the difference among the people on any aspect which leads in development of perception that another individual is diverse from oneself.

Dimensions on Cultural Diversity: Primary and Secondary

Primary Dimension: they are visible in nature and comprises of physical characteristics, race, age, sex and gender. They have highest impact on the behavior of the employees

Secondary Dimension: It includes factors of diversification such as work style, position, experience, education level, social class, geographical location, religion and language.

There are four major secondary dimensions which effectively demonstrates the       diversity of the employees and the managers:

Femininity versus Masculinity

Collectivism versus Individualism

Uncertainty Avoidance

Power Distance

Cross-Cultural Diversity Management in relevance with Global Business 

There is both negative as well as positive impact of cross-cultural diversity, thus it is necessary to manage it effectively

It is essential to have a suitable strategy for managing the cross-cultural diversity as it has a major impact on the decision making, communication, business processes and behaviour of the workforce.

Traditional strategies found to be inefficient in managing the challenges and issues cross-cultural diversity.

Benefits of Cross-Cultural Diversity in the Global Business 

There are several benefits of cross-cultural diversity while performing global business:

Increased workgroup efficiency

Enhanced organisational performance

Offer high competitive benefits to the organisation

Skill development of the employees

Enhanced  motivation and moral support among the employees

Improved community associations

Global benefits such as overcoming barriers related to language,  helps international expansion, etc.

Development of the international business

Results into broader perspectives and development of innovative ideas

References

Ang, S. and Van Dyne, L., 2015. Handbook of cultural intelligence. Routledge.

Ang, S., Van Dyne, L., Koh, C., Ng, K.Y., Templer, K.J., Tay, C. and Chandrasekar, N.A., 2007. Cultural intelligence: Its measurement and effects on cultural judgment and decision making, cultural adaptation and task performance. Management and organization review, 3(3), pp.335-371.

Barak, M.E.M., 2016. Managing diversity: Toward a globally inclusive workplace. Sage Publications.

Bell, M.P., 2011. Diversity in organizations. Cengage Learning.

Chhokar, J.S., Brodbeck, F.C. and House, R.J. eds., 2013. Culture and leadership across the world: The GLOBE book of in-depth studies of 25 societies. Routledge.

Ewoh, A.I., 2013. Managing and valuing diversity: Challenges to public managers in the 21st century. Public Personnel Management, 42(2), pp.107-122.

Herring, C., 2009. Does diversity pay?: Race, gender, and the business case for diversity. American Sociological Review, 74(2), pp.208-224.

Horwitz, S.K. and Horwitz, I.B., 2007. The effects of team diversity on team outcomes: A meta-analytic review of team demography. Journal of management, 33(6), pp.987-1015.

Jackson, G. and Deeg, R., 2008. Comparing capitalisms: Understanding institutional diversity and its implications for international business. Journal of International Business Studies, 39(4), pp.540-561.

Jayakumar, U., 2008. Can higher education meet the needs of an increasingly diverse and global society? Campus diversity and cross-cultural workforce competencies. Harvard Educational Review, 78(4), pp.615-651.

Landry, C. and Wood, P., 2012. The intercultural city: Planning for diversity advantage. Earthscan.


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