HLTH 8031 Administration and Leadership- Worker Job Description
Writing Effective Job Descriptions
Although each organization and position will have unique requirements, public health administrators can become familiar with best practices in human resources. In the Learning Resources, The Public Health Foundation (n.d.-a) provides insights on public health job descriptions based on Core Competencies for Public Health Professionals, for example. Such best practices will help public health leaders create job descriptions aimed at attracting the most potentially successful candidates for the positions. Human resources professionals may revise job descriptions for existing staff to keep the organization current, as well.
Review the Learning Resources, including the media titled Recruitment, Selection, and Retention. Consider what the individuals considered challenges in hiring and which best practices they follow in creating job descriptions. Then, read the following scenario. Browse through the various pages of the U.S. Equal Employment Opportunity Commission website, and read carefully through the section titled Discrimination by Type. Research online sources for typical salary ranges and similar job descriptions in the Midwest United States.
Scenario:
a. Create a new job description for a position in public health following best human resource management practices. The job description should include the following:
- Essential job duties
- Essential qualifications
- An average salary range for this position
- Recruitment and hiring strategies for this position
- Related employment laws (e.g., civil rights, age discrimination)
Answers
a. Public Health Job Descriptions
Position Summary
The community outreach coordinator will work under the program manager in targeting community members with the goals of building sustainable relations that will facilitate the increased community members’ access to health care through community-based education and essential services.
Essential Job Duties
- Initiating collaboration that will help in improving community members’ health provision outcomes.
- Determining when to refer a community member to a case manager or social work.
- Work closely with internal staff as a team to organize and schedule health community-based events.
- Develop and maintain incentive programs that will support the organization incentives.
- Establish and maintain consistent communication with community members to help them in obtaining health care services.
Essential Qualifications
- Ability to establish sustainable relations with community members. This will include engaging in-home visits, performing screenings and assisting in coordinating their health care.
- Certified Medical Assistant or Licensed Practice Nurse or Health Educator or trained patient Care Assistant.
- Two or three years’ experience in ambulatory practice or acute care.
- Experienced in working with diverse populations.
- Familiar with the local barriers and challenges to health care access for communities living in the Midwest United States region.
- Health care access basic knowledge. This will comprise of making appointments at medical institutions, especially for the Medicaid and Medicare patients.
- Adaptive and flexible to the changing roles and schedules and being able to work as an individual and as a team.
Average Salary Range
The community outreach will earn in average $40, 345 annually.
Recruitment and Hiring Strategies
The recruitment of the community outreach coordinator will be based on the workers who will fit in the organization. Besides, the community members’ health needs largely determines who will be recruited for the available position. According to Jaskiewicz & Deussom (2015), important factors behind the recruitment of the health community worker revolves around his or her fitness to the organization, community health needs and the ability of the worker to understand local health challenges facing the community members. On the other hand, the complete hiring process will be determined by the knowledge of the community outreach coordinator to serve and have specific skills in relation to the community members.
Related Employment Laws
The community outreach coordinator will be of age. The selection process will be based on the qualification and duties of the position irrespective of the person’s ethnicity or background.
b. Job Description Better than that of the Past
Currently, organizations have turned in caring their customers more than in any other period. In this context, community members are the customers, and they must be served in the best way. To serve community members better, calls for the outreach community coordinator to get engaged with them more. This means he or she will spend a lot of time interacting with the community than staying in the office. This was not the case five years ago. In the past, the duties of the community involved undertaking office work most of the times. Therefore, the health worker duties and qualification provided in this job description are best because they are directed towards ensuring that community members receive the best services.
Best Human Resource Practices
Human resource management practices used in the recruitment and hiring process should satisfy all the job applicants (Arnold & Randall, 2015). In this context, I emphasized the equal employment opportunity practice whereby the successful candidates will be chosen based on qualifications and duties irrespective of the race, color or background. Secondly, the incentive programs will be observed to ensure that all employees are motivated.
References
Arnold, J., & Randall, R. (2015). Work Psychology. Understanding Human Behaviour in the Workplace. Pearson Education Limited.
Jaskiewicz, W., & Deussom, R. (2015). Recruitment of Community Health Workers.
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