HI5019 Strategic Information Systems For Healthcare Organization
1. Define business processes,
2. Develop business requirements,
3. Determine the systems requirements,
4. Software and vendor selection
5. Determine at least three (3) ways which companies or organizations utilize such technologies to improve business efficiency
6. Evaluate the level of efficiency of the technology implementation
7. Examine potential security risks, data breaches
8. Provide guidelines on how these risks could be mitigated.
Answer:
Introduction
Enterprise resource planning is one of the best suited measure that is helpful in solving as well as managing issues and functional problems that are incurred within the system architecture of any organization, can be managed with respect to the technical facilities provided by this technical advancements (Al-Johani and Youssef 2013). In contrast with these facts, healthcare industry is one of the industry that is getting several benefits from this technical innovation for managing developmental aspect involved within this technological implementation within healthcare organizations.
This report is elaborating the functional risks and impactful areas involved within the implementation process of ERP solutions for the considered healthcare organization of Australia, North West Private Hospital. This report is conveying the descriptions about the potential aspects involved within the ERP implementation process and risk analysis for this technical advancement.
Definition of the Business Process
Healthcare is the one of the effective and important industry to be considered for managing the issues related to the health conditions of human. Therefore, the healthcare industry plays a great role in solving issues and functional problems of human. Healthcare industry is an aggregation of medical industry and health economy that manages the economic as well as service providences to the patients (Antero and Riis 2013). Therefore, healthcare industry is considered for managing the treatment of patients. Therefore, the business process can be classified as the effective responses for managing the health conditions of individual. Healthcare organizations are capable of managing millions of issues related to health conditions of human. In contrast with these facts, North West Private Hospital is chosen within this report for analyzing the impactful areas of healthcare processes that manages the development of financial aspects as well as development aspects involved within the healthcare sector for retrieving the issues of human.
Development of Business Requirements
Business requirement is one of the major aspects that need to be considered while managing and developing the healthcare business processes. Therefore, the required business process should include the following business requirements:
Check for allocation of doctors: Check for allocation of doctors are one of the most effective solution that can be achieved with the help of ERP system architecture (Do, Moga and Lenca 2014). This architecture is helpful in solving the issues and functional problems involved within the system architecture of the healthcare industry with respect to various functional aspect involved within the healthcare industry.
Checking of availability of machineries for treatment: Checking of the availability of machineries for treatment are arranged with the help of ERP solutions within the healthcare industry (Duan et al. 2013). The checking can be managed with respect to the ERP solutions and functionalities that can be managed with respect to various needs and demands of the patients.
Billing: Billing processes can be arranged with respect to the ERP solutions. The billing processes can be managed with respect to various functional aspects that are managed by the ERP solutions involved within the business processes (Helo et al. 2014). The billing processes are managed with respect to functional aspects for managing the development aspect of economic benefits of the organizations.
Management of time schedules in hospital: Management of time schedules involved within the hospitals can be easily managed with respect to ERP solutions and their functionalities that show the highlighted benefits of the healthcare solutions involved within the organizational structure (Kulkarni et al. 2015).
Determination of the System Requirements
Enterprise Resource Planning is one of the most efficient solutions that manage the functional aspects involved within the industrial applications of the healthcare. Therefore, the development of the system architecture of ERP needs to be maintained. Henceforth, the considered system requirements for ERP solutions are elaborated within this area of report. Following are the considered recommendations for implementing an enterprise resource planning (Lewandowski, Salako and Garcia-Perez 2013). The implementation process are managed and with respect to the virtual server and physical resources involved within the organization. There are various specifications that are managed with respect to the functional aspects involved within the healthcare industry. These are elaborated as follows:
Back up devices (CPUs): Back up devices are managed with respect to functional aspects involved within the system architecture of the Enterprise Resource Planning system architecture. The backup devices are managed with respect to internet or NAS with off-site are managed with respect to the demands of healthcare sectors.
CPU type: CPU types are also one important concept that needs to be managed with respect to various functional aspects involved within the healthcare industry with respect to the aims and objectives of the organization.
Disk storage: Data storages are also one important aspect that needs to be managed with respect to various important aspects involved within the ERP system implementation processes (Mezghani 2014). Therefore, the ERP system architecture needs to be supported with respect to the functional aspects involved within the system designs of ERP solutions within healthcare industry.
Network cards: Network cards are another important requirement that needed to be implemented within the system architecture of the healthcare industry in order to achieve success within the organizational structure of healthcare industry (Mijac, Picek and Stapic 2013). The healthcare industry is important for managing data storages and functional data management processes for achieving success within the industrial system architecture with respect to various functional demands of the industry and patients.
Power protection: Power protection is another important consideration for managing the development of enterprise resource planning system architecture within the healthcare industry. The industry need to manage the development aspect of power protection aspects for managing the storage facilities for ERP solutions (Pavin and Klein 2015). Therefore, these aspects needs to be managed with respect to various functional aspects involved within healthcare industry.
Removable media: Removable media is another aspect for managing the flexibility of operations involved within the system architecture of ERP solutions. Therefore, the removable Medias should be managed and arranged with respect to various concerns involved within the ERP system architectures.
Software and Vendor Selection
Australian market is famous for their internal and external operations based on the ERP system architecture that provides the country not the financial benefits but also it provides efficient success for using the ERP based solutions in various sectors for improvisations. MYOB can be considered as one of the best ERP software provider solutions that can easily manage the demands and needs for North West Private Hospital (Schrodl and Simkin 2014). Therefore, ERP software can be selected for this healthcare organization and the vendor for this software can be selected as MYOB that will meeting all the demands of the organization. Following are the reasons for choosing this vendor for this particular healthcare organization:
Greater insights: Greater insights are one of the most beneficial fact that is offered by MYOB ERP solutions for healthcare organizations. These are achieved through the implementation of MYOB ERP solution.
More control: Control over various issued processes within a healthcare organization can be achieved by the organization with respect the operating features of MYOB.
Increase opportunities: Increment of opportunities are another important benefit that ca be accessed through the operational excellence of MYOB ERP solutions (Stanciu and Tinca 2013).
The MYOB in order to manage the solutions of different organizations with respect to their demands and functionalities. These information are collected from the official we page of MYOB ERP vendor in Australia.
Process of Utilizing ERP Software in Healthcare Organizations
ERP software can be used in various ways with respect to various fictional ways within the healthcare industry. Following are the implementation processes that can be used by the ERP solutions available:
- Record keeping of patients and updates of their data sets
- Appointment scheduling techniques and functionality management process
- Doctor patient work bench get automated
- Automated billing system
- Synchronized system architecture
- Equipment maintenance system
- Integration with other system architectures
- Online information update and monitoring facility
- Front desk information management system
Evaluation of Level of Efficiency for this Technological Innovation
Evaluation of this technical advance net is nothing but the applications and benefits highlighted through the implementation of ERP software with respect to the demands of the organization. The healthcare organization measures the ERP software with respect to the following aspects or benefits for them:
Management of automated data updating: ERP software should provide effective software support for updating the data or information of patients and clients with respect to their needs and demands. ERP solutions are helpful in managing updates of data and information (Zabukovsek and Bobek 2013).
Management of automated schedules: Management of the automated schedules are helpful in solving the issues related to manual operations that are performed by heads within the healthcare organization. The organization can easily manage their schedules and functions with respected to these.
Management of integration within other software set ups: Management of the integration and functionalities involved within the healthcare organizations can be easily done through the ERP software solutions with respect to the demands of the organizations.
Examine potential security risks, data breaches
ERP software is entirely based on cloud set up. Henceforth, this introduces critical security issues and functional problems introduced by the information system or malicious codes that are injected within the system architecture of ERP solutions (Stanciu and Tinca 2013). Therefore following are the security risks involved within this system architecture:
Identity threat: Identity threat is one of the common threats that are faced by patients in hospitals for using the ERP systems for their personal uses with the help of their personal data sets.
Data breaches: Data breaches are also one common threat to the ERP users. The hackers easily enter to the official sever through cloud and they can easily access the personal as well as confidential information of patients. This aspect makes the system architecture less secure.
Hacking issues: Hacking issues are another threat to the ERP system architecture that are used by the healthcare organizations for managing their implementations and functional demands. These are considered as the functional issues and problems associated with the application and implementation of ERP solutions in healthcare organizations.
Guidelines for mitigating the risks
Security checks: Security checks should be done regularly for managing the risks or security aspects involved within the ERP solutions. This measure will be helpful in solving the security attacks or hacking issues.
Management of malicious codes: Management and recognition of malicious codes that attacks the information system of vendors or company is important for managing and developing the functional aspects involved within the system architecture of ERP solutions.
Third party access authorization: Third party access is important aspect for managing the injection of malicious codes into the system architecture that will protect the ERP solutions easily with respect to various functional aspects involved within the system architecture.
Conclusion
This can be concluded that the healthcare business processes are considered as effective aspects involved within the developmental aspects involved within the industrial sectors. This report is considering the detailed study of impact of ERP solutions within the healthcare organizations. The report is considering the healthcare organization as North West Private Hospital for elaborating about the consequences involved within the healthcare organizations. The vendor selection and software are also elaborated within this report that will be helpful for North West Private Hospital in implementing the ERP solutions within their organization. This aspect is beneficial for their organization in achieving success with respect to various competitive advantages. Various important facts about the business process and functional areas of impact are also elaborated within this report for analyzing the impacts and benefits of ERP solutions within healthcare industry.
References
Al-Johani, A.A. and Youssef, A.E., 2013. A framework for ERP systems in SME based on cloud computing technology. International Journal on Cloud Computing: Services and Architecture, 3(3), pp.1-14.
Antero, M. and Riis, P.H., 2013. Strategic management of network resources: a case study of an ERP ecosystem. In Competition, Strategy, and Modern Enterprise Information Systems (pp. 114-129). IGI global.
Do, T.N., Moga, S. and Lenca, P., 2014. Random forest of oblique decision trees for ERP semi-automatic configuration. In Advanced Approaches to Intelligent Information and Database Systems (pp. 25-34). Springer International Publishing.
Duan, J., Faker, P., Fesak, A. and Stuart, T., 2013. Benefits and drawbacks of cloud-based versus traditional ERP systems. Proceedings of the 2012-13 course on Advanced Resource Planning.
Helo, P., Suorsa, M., Hao, Y. and Anussornnitisarn, P., 2014. Toward a cloud-based manufacturing execution system for distributed manufacturing. Computers in Industry, 65(4), pp.646-656.
Kulkarni, A., Hegde, N., Sharma, M., Kulkarni, A.A., Hegde, N. and Sharma, M., 2015. Educational ERP systems in the market–a comparative study. International Journal of Innovative Research Science in Technology, 1.
Lewandowski, J., Salako, A.O. and Garcia-Perez, A., 2013, September. SaaS enterprise resource planning systems: challenges of their adoption in SMEs. In e-Business Engineering (ICEBE), 2013 IEEE 10th International Conference on (pp. 56-61). IEEE.
Mezghani, K., 2014. Switching toward cloud ERP: a research model to explain intentions. International Journal of Enterprise Information Systems (IJEIS), 10(3), pp.46-61.
Mijac, M., Picek, R. and Stapic, Z., 2013, January. Cloud ERP system customization challenges. In Central European Conference on Information and Intelligent Systems (p. 132). Faculty of Organization and Informatics Varazdin.
Pavin, R.D.P. and Klein, A.Z., 2015. Organizational consequences of the adoption of mobile ERP systems: case studies in Brazil. JISTEM-Journal of Information Systems and Technology Management, 12(2), pp.219-232.
Romanov, V. and Varfolomeeva, A., 2013, June. Cloud ERP query flow control simulation with quality restrictions and profit gaining criteria. In Workshop on Enterprise and Organizational Modeling and Simulation (pp. 101-114). Springer Berlin Heidelberg.
Schrodl, H. and Simkin, P., 2014, January. Greening the Service Selection in Cloud Computing: The Case of Federated ERP Solutions. In System Sciences (HICSS), 2014 47th Hawaii International Conference on (pp. 4200-4209). IEEE.
Stanciu, V. and Tinca, A., 2013. ERP solutions between success and failure. Accounting and Management Information Systems, 12(4), p.626.
Sternad, S. and Bobek, S., 2013. Comparative analysis of acceptance factors for SAP and Microsoft dynamics NAV ERP solutions in their maturity use phase. Handbook of Rese
Sternad, S. and Bobek, S., 2013. Impacts of TAM-based external factors on ERP acceptance. Procedia Technology, 9, pp.33-42
Zabukovsek, S.S. and Bobek, S., 2013. TAM-based external factors related to ERP solutions acceptance in organizations. International Journal of Information System and Project Management, 1(4), pp.25-38.
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