HI5019 Strategic Information Systems
In groups of three or four, you will be required to conduct research on Information Systems for your client. Your team is required to pick a case company in one of the areas mentioned below (not limited to). Develop a proposal for a new information system for your client detailing the requirements listed below. The proposal will help your client to make informed decision for investment in information system and to take their business to the next level.
- Identify the company’s critical success factors and primary objectives. What types of information might be helpful in evaluating these objectives? Create a mission statement that would be appropriate for your client business.
- Develop a formal organizational chart based on the information given.
- Analyse the current system and identify specific control weaknesses that must be addressed by a new, improved system. As part of your analysis, prepare a document flowchart and a data flow diagram of the current system.
- Describe the primary features of this new system and explain why this is the best solution for your client to pursue. Discuss the relevance of such advanced technologies as MRP, MRPII, and EDI as information system options.
- The proposal should also contain the following items:
- A description of the technology platform for the system.
- A list of financial and nonfinancial data attributes for each entity in the ER diagram.
- Four user views, which can be source documents or management reports. At least one view should support the needs of a non-accounting user.
- Examine potential security risks, data breaches and provide discussion of the appropriate accounting controls for the new system.
Answer:
Introduction
The public transport system incorporates many options of transit buses, light trains and also the subways. This system is basically for the general public, therefore, its name public transport best suits it (Ali Berg, 2013). In Australia, public transport is aimed at enhancing the options of the transportability of general people via the introduction of several services of the transportation as per the requirement of the general public. The execution of the preferred information system shall be allowing the firm to go against the system of public transportation in Australia as well as other states like Victoria, Queensland among others (John, 2014). Execution of the technologies of IS in the public transportation departments in most states of Australia will aid in maintaining the standard of the services, therefore, modifying the same as per the analysis of the requirements of the commuters (Paul, 2014).
This will as well help the public transportation sectors in giving the commuters the destination, therefore, giving them advice on the most suitable route to reach where they intend to go. Execution of the IS technical know-how in the firm will be allowing the same in controlling the efficacy of the services in line with the goals of the business in the organization (Australia. Bureau of Transport Economics, 2017). The main reason for doing this research paper is to ascertain the significant elements in the execution of the information system in the transportation sectors in several parts of Australia. This will help the government to aid the practitioners of the public transportation sectors to promote a perfect operation via recognition of the requirements of the commuters (Hensher, 2012).
Company’s critical success factors and primary objectives.
The factors of the critical success of the public communication sector are grounded in the nature of the services which are offered by the firm in accordance with the identification of the requirement of the commuters (Mees, 2012). For this matter, the key objectives of the firms depend upon the competitive edge of the services which are offered through the relatively cheap fare as well as the safety of the trip which is warranted by the firms. In other words, accessibility of the services offered by the transportation sectors as well contributes to competitive of the firm whilst the operating in accordance with the demands of the travellers in the public transportation sectors (Rose, 2013).
The transportation firm´s feasibility is grounded on a good information which is communicated to the travellers (users of the public transportation) (Program, 2018). Execution of the information system will hence be allowing the public firms in offering the services of the public transportation in accordance with the aims of the same. In the other words, the execution of the IS in the department of the public transportation in Australia will need a big money that might interfere with the normal operation of the public transport system of the operating business as it operates in the market (Siggerud, 2009).
Furthermore, the competence of the resources are as well affect the adequacies exemplifies the perfect operation of the firms when working on the desires of the travellers. Again, it can be reasoned that economic booming, as well as the economy booming in the States of Australia, has generated several business opportunities for basically aliens to come and do serious investments in the currently existing firms in a vigorous way (Simpson, 2011). Moreover, the hospitality and tourism firms of late have thrived at a very high rate. And this leads to several alien tourists visit the state as frequent as possible. It needs a good facility of the tourism as well as the transportation sector is seen as one of the main aspects.
Public transportation in Australia is governed by the government of Australia in order to proper implementation and monitoring process is needed for creating the system of transportation which is more efficacy and more frequent (Walker, 2012). For that matter, it is very significant for the transportation system in Australia and then set up a good framework in order to facilitate the process in the solid platform. There are several strategies as well as technologies in the market that the public transportation in Australia can leverage. In this context, the execution of the Artificial Intelligence is seen to give strategic merit which changes the system of the transportation in Australia.
The key aims of the firms will depend on the valuation of the reaction from the users of the transportation sector services. The assessment of the efficacy of the services and necessity of the users will be allowing the firms in maximizing the involvement of individuals as they operate in the in several markets. The variations in the context of the operational organization are grounded on the reactions, that will be allowing the firm in identifying the problem which is always faced by the commuters and hence bring forth suitable variations so that it gains competitive merit as it operates in the markets in Australia.
The exposition of several systems of information element will be allowing the firm in keeping the ability of the operation in accordance with the aims of the operation of the business (Low, 2011). The recognition of the several requirements of the travellers of the business services shall be grounded on the execution of several information tools so as to enhance the operating of the business enterprises. The main goal of the firm is `` To give a reliable and safe ride at relatively cheap and highly affordable fares via recognition of the requirements of the travellers. ``
Hence, the firm is needed to manoeuvre several strategies so as to support the several actions in accordance with the operation of the business. The information system implementation will allow the positioning its services in accordance with the requirements of the commuters. In other words, the objectives of the firm are to give high-quality services to the commuters as well as giving pieces of advice to the customers on suitable routes which will be supported via the execution of several knowledge management tools in the context of the firm. The organizational integration with various digital media platform as well as the app will be allowing the firm in starting a good communication with the travellers (Rye, 2013). This will allow the firm in maintaining the proficiency of the operation as per the goals of its development.
Organizational chart
The above chat of the organization of the public transportation firms in Australia clearly demonstrates the integration of several sectors for enabling the suitable functionality linked to the presence of the services of transportation. This has really aided in maintaining the efficiency of the services which are suggested by the firm. The Bureau of transportation system prophesies several aspects of variation in the context of the organization, therefore, makes the travellers be aware of several transportation services which are made present to them in the cities and town. The firm hierarchy assists in the division of the load (work) in several sectors (Currie, 2012).
These specialize in the same aspect of operation, it will as well allow the public transportation in the firm to bring the innovation in the processes. In other words, the division of labour in different sectors aids in to maintain the efficiency of the model in accordance with the aims of the transportation (Green, 2011). The usage of the information support system will help the firm in maintaining the efficiency of the operation as it identifies the requirement of the commuters. In other words, the implementation of paying for the services digitally has actually helped the commuters without actually paying in cash. The assistance, as well as the pieces of advice which were given to the travellers by the IS system implementation in the department of transportation, has assisted the same to maintain an adhesive relationship with the general public.
The department of transportation in Australia is looking ahead to encourage the travellers to engage in the workings of the same advancements as far as the services offered by the transportation sector is concerned. Several sectors of the public transportation firms in Australia in accordance with the structural organization of the public transport clearly showed that the way in which the necessities of the travellers can be brought attention. And this was found in the Bureau of Transport Statistics which the locals of some major cities in Australia like Sydney have about 0.68 car per every home. Such data has enabled the providers of the public transportation to improvise their services at the public in accordance with the requirements of the commuters to enables them to get some clients who would still prefer to use the public transportation as opposed to the private car (Moutou, 2013).
The availability of the god services at public transportation are manipulated by a clear understandings of the requirements of the travellers, this is supported in the Big data The collaboration of the sectors of the public transport organizations aids in maintaining effectiveness of the operations in accordance with the main aims of the business ‘growth (Shimt, 2011). Hence, Public transport in Australia upholds the transparency in the working via their proactive IS systems. The corporations of the external as well as internal sectors of the firm aids in maintaining the efficiency of the operations in accordance with the identification of the requirements of the travellers for affordable as well as a safer journey (Verma, 2013).
Current System of transportation in Australia.
The present system of transportation in Australia is highly digitalized since in most cities the services of the public transportation use cashless mode of payment of the fare. This for sure has really enabled the owners of the buses to evade the embezzlements of funds that are always witnessed in the services which accept cash. This digital at the same time has helped the government to know the actual amount of profit these industries make and this helps them in tax collection. There are some services which the public transportation in Australia offers at currently, some of these services are explained below;
- The public transportation in Australia has a relatively cheap fare this is actually affordable by almost every citizen in the country.
- The travellers can reach these services easily.
The Australian public transport controlled by the conditions of transportation firm that set up in most cities of Australia. Despite the fact that town public transportation improves on ventures are highly costly. With the high increase in public transport in most cities in Australia, there have been some negative impacts like traffic congestion in these cities which in most cases when not properly managed.
Control system Weakness of the current public transportation that need be tackled in the new transportation system.
- There is less comfort
The present public transport system have a less comfort, this hence makes the private cars´ seat more comfortable as compared to the seats of the public transport buses. Therefore, in the new public transport system, the service providers need to have a very comfortable seat as compared to the current seats these buses have.
- Fare and the travelling time
The present charges in the public transportation in Australia are relatively high, even though most people in Australia can afford the fare but still, it needs to be slightly reduced. This will enable almost every citizen in Australia to border these public buses. There is as well some distance which the travellers need to travel from their homes to reach the services of the public transportation. This can lead to wastage of time of commuters before they boarded the buses. Therefore the new transport system requires this system to have a moderate fare that can be affordable to almost every citizen of Australia.
- Breakdowns
The present public transportation in Australia suffers several breakdowns, such breakdowns are actually a disappointment to the commuters since everyone needs to reach his/her destination in a stipulated time. Some of the public transport buses are more prone to mechanical breakdown due to lack of regular servicing of these buses. Hence the new transportation there should be s regular servicing that will enable the service providers to reduce if not to completely eliminate these mechanical breakdowns.
- Waiting time
When commuters take a lot of time to wait for the public buses to start the journey while they have boarded such buses is a big problem for them (Scheurer, 2016). Current the commuters can wait for the bus to start the journey after a period of 10-20 minutes as the bus get filled up. Therefore this problems needs to be reduced through setting a fixed timetable of these buses. Such timetable should, for example, indicate that the bus takes off at around 10.00 am therefore when the commuters come to the bus station there are sure that at exactly 10.00 am the bus will leave the station. The department will organize the operation via scheduling the operation of the public transport in Australia. This can be illustrated as per the flowchart below;
Fig 1: Showing Flowchart of the modern transport system (Currie, 2012)
The flow chart below shows the data flow diagram of the new public transport, it shows the procedure of getting the ticket in a very easy way to avoid wastage of time. The item losses which has been witnessed in the most station in the cities of Australia has been curbed through the process of the data flow diagram as illustrated below;
Fig 2: Showing the Data Flow Diagram of the public transport system (Low, 2011)
Primary features of the new system
The key features of the information which will be executed on the public transportation firm in Australia are discussed as below;
- Starting a suitable communication tool such as social media as well as application
- Making the traveller to know the different particular modification which is partaken by the department of the public transport(Henry, 2012).
- The commuter´s concerns must be identified during the journey hence guiding the drivers through suitable routs so as to enhance the efficacy of the services which are given through the department of transportation.
- Having the knowledge of the transfer is the key concern which is faced by the organization as they operate in different markets in the cities of Australia. Hence maintaining the efficacy of the operations which are done through the department of transport.
The key feature of the new system of transportation is grounded on the valid information transmission so as make the commuter aware of the several amenities which are given by the central transportation agencies. Making the systems of the information to the travellers in operation of the business firms aids in maintaining the expertise of the operation in accordance with the objective of the undertakings of the business in this departments. Inductions of the systems of information help the development of the firms´ performance that supports an easier operation of the business. This induction in the structure of the firm assists in advancing the knowledge management quality of the business.
The induction in the public transportation will be enhancing the commuters´ services in accordance with the requirements of the same commuters. The information on the scheduling and timing enables in helping the travellers dynamically (White, 2011). The execution of the systems of the information in the field of the public transportation assists in enabling the operations as required by the aims of the government to offer relatively cheaper services but more quality to the public. In other words, the IS shall be enabling transportation sector in Australia in recognition of different problems which the general public face as they travel and hence bring more modification in the offered services by these organizations (Transport, 2013).
The execution of the system of information in the sector of the public transportation assists in maintaining the effectiveness of the services. In addition, there are safety concerns of regular commuters do not like and they want these concerns to be mitigated as soon as possible by the organization by a suitable identification of the matters which are faced by the commuters in the public sectors. Public transportation assists in connecting several places in the land of Australia that is allowing the government in advancing the tourism sector of Australia through a suitable information conveying and gathering information. The main aspect of change in the structure of the organization is enabled via the engagement of the incorporated initiation of the system of information.
Establishment of suitable tools of communication with the travellers will be allowing the firm to maintaining the expertise of the operation in accordance with the aims and goals of the operation of the business. Tools of communication assist the organization in enabling connections between the targeted clients and management of the business. This helps the business in several requirements as well as the preference of the customers. For this matter, the organization of public transportation should take several approaches to develop the integration of the social media so as to communicate with the applicable travellers and hence recognize their interest. It will allow the organization of public transportation in Australia to provide services to the clients.
From the government point of view as well as the relation to the technological improvement, it can be reasoned that the execution of the AI shall be considered as tactical extent. It can be reasoned that the compatibility of Artificial Intelligent with the services of transportation is very complex but it is also a very direct approach. Thus, there are some limitations and specifications of Artificial Intelligent in the sector of transport which needs more research (Jarrett, 2013). In most cities in Australia like Sydney and Gold Cost their incidence of the buses which are partially automated to assist deliver commuters as well as the packages at the time.
It can be noted that the execution of the Artificial Intelligent is also viewed to be a vital aspect which minimizes errors due to humans and this leads to the decrease of vulnerable issues in the transportation firm like the accidents which always occurs in the public roads. In other words, the motor transportation and local cabs may be governed by the Artificial Intelligent system. In Australia, the shuttle which is electric having AI cars are more common and the car manufacturers are of late to install the systems of the AI in several parts and components of the cars and shuttle such as the safety gears of these cars. These Artificial Intelligent services help in minimizing the cases of accidents which may occur on the road and in return it returns more security and safety to the passengers. Moreover, the use of Artificial Intelligent in the operation management of the traffic is a common strategy which is more prevalent in several cities in Australia.
Intelligent cameras and robotics are very vital in the development of a good outline of the public transportation. As a matter of fact, the detection, as well as prediction of the occurrence of the accidents, is a very important feature for utilization of the AI in the management of the traffic in the transportation system. In Australia, such approaches and strategies are recognised as very vital for the government to execute in the system of the public transportation system. This result reflects on efficacy framework of transportation in the country and also give strategic merit for Australia in some years to come (Ponding, 2014).
Conclusion
In summary, the above scrutiny it can be noted that the execution of the system of the in the departments of public transport in Australia will be allowing some enhancement of the transportation services offered in accordance with the scrutiny of the requirement of the travellers. The research focuses on several achievement factors of executing the system of information in Australian public transportation, therefore, identifying the key IS mechanism features in the concerned sectors. The execution of the IS in the system of operation of the public transportation sector will allow the knowledge to be managed via usage of Big Data. This will help the organization so as to assist the travellers with maps and directions on the roads during the journey.
It will as well help the firm to identify the requirements and needs of the travellers and bring the adjustments where needed. It was also found in the research that most individuals have their personal vehicles as their travel options. The use of the digital mode of payment of fare in the public transportation when fully implemented in most public buses in Australia then some mischiefs will be reduced. Such mischiefs may include the overcharging of the travellers by the bus operator, the government will also collect the correct amount of money which is needed to be collected from such buses to enable the development of the country. The current transportation sector in Australia need to reduce some of the bottlenecks which still faces them in their operations like the regular mechanical breakdown of the buses, uncomfortable seats in these public buses, high waiting time of the commuters among other
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