Essentials and Influence of Business Communication

Consensus decision making method

Large groups can utilize the consensus decision making process. This approach generates widespread agreement and participation. This process is beneficial as it is inclusive, collaborative, participatory, cooperative, and agreement seeking. It includes a large number of stakeholders. Everybody would get an opportunity to contribute their ideas. This method gives voice to every participant and incorporates their concerns into a proposal (Russ 2013). The concerns of all group members are included in the decision making process. Since it is a large sized group, the managers can also convey their messages and ideas through media.

Techniques and plans to be avoided

The greatest problem of a large group within an organization is groupthink. Groupthink is a nefarious misstep for a group. Groupthink reduces the potential of the members. In-group pressure results in deterioration of moral judgment, mental efficiency, and reality testing. Hence, groupthink must be avoided. Moreover, one person should not be dominant over the other. Every person must be heard. He/she must be given the chance to speak and convey their ideas.

Isolation between members in any group must be avoided as isolation shuts down individuals from the external world. The isolation gets heightened to such an extent that it becomes a survival strategy for the group. This is detrimental as the decision making ideas are unidirectional. Such separation creates boundaries and reduces the scope of innovation (Kernbach et al. 2015)

Recommendations for seating plans and techniques

The first step to solve any problem within a group is to define and identify the problem. A problem is half solved if it is stated well. The next step is to analyze the situation. It is imperative to examine the symptoms, causes, effects, and subproblems. To solve a problem, it is imperative to think in a reflective manner. The self-regulatory skills must develop to achieve a better learning process within a group. Tutorials and seminars can be an effective way to facilitate the learning process. Tutorials can promote investigation of issues, self-motivation, and deep thinking and learning (Hair 2015). The teaching sessions within a small group must be based on principles such as introducing the topic, maintain group role, ground rules, debriefing, and briefing.

Techniques and plans to be avoided

The physical and mental distance between the members of a group must be minimal. Even if it exists, it must be diminished. For a small group, a small room must be assigned. The physical distance is essential to create a close relationship between the members. Hence, the greater physical distance must be avoided. When group members are unable to establish contact with themselves, the problem arises. They must be able to hear and see each other clearly. An overcrowded room poses an adverse impact on the decision making process of group members. The room must be adequately lighted and comfortable. It must comprise a board, overhead project and other tools essential for a meeting or working without any impediments(Kernbach et al.2015). Establishing communication within the team members is critical. The gap in communication may lead to severe consequences.

References

Guffey, M.E. and Loewy, D., 2012. Essentials of business communication. Cengage Learning.

Hair, J.F., 2015. Essentials of business research methods. ME Sharpe.

Kernbach, S., Eppler, M.J. and Bresciani, S., 2015. The Use of Visualization in the Communication of Business Strategies An Experimental Evaluation.International Journal of Business Communication, 52(2), pp.164-187.

Russ, T.L., 2013. The influence of communication apprehension on superiors' propensity for and practice of participative decision making.Communication Quarterly, 61(3), pp.335-348.