Bus8X15 Hospitality Management: Cultural Assumptions Assessment Answers
Source and review two research articles on one of the following:
Cultural assumptions and beliefs in hospitality leadership
Or
Ethical issues, equity, diversity in hospitality leadership
Or
Followership in hospitality leadership.
Comment on the different results in the two studies, and possible reasons for these. Summarise your conclusions about leadership from a study of these articles. (Use only hospitality articles) (Hospitality leadership).
Answer:
Cultural Assumptions and Beliefs In hospitality Leadership
The first article is one done by Edgar Schein. The research article is of the title on Organizational Culture and leadership defined. The research shows various ways in which leadership relates to other factors of organization.
The second article is one written by an associate professor of international business from Auckland University who is known as Romie F. Littrell. The research shows the various qualities that are exhibited by different leaders.
According to Edgar Schein, there is the revealing of the culture and its relationship to leadership. He concludes that culture is brought about by interactions of different people. When culture is brought to the organization level it is seen as divided and spreads over from the top leadership to the bottom staff. Organizational culture refers to the practices in an organization carried out to help realization of the organizational goals. From the research it is evident that culture and leadership goes hand in hand and are of two sides of a coin with the same objectives. (Schein, 2015, 11)
From research he claims that when leaders impose their own values and assumptions on a particular group of people then it becomes a threshold of culture. Leadership is viewed to be the creator and manager of culture meant to control people in a certain sector. The article illustrates that, in the process of human interaction culture arises and this is assumed by different people around the globe. He talks of the possibility of one training others to be leaders. Edgar shows leadership to be the ability to actually go against the culture that was responsible for creating the culture and begin some processes of change that can be more adapted by the people. he argues that , leadership is a critical role and it varies depending to the places where the leader is subjected and the goals of the immediate organization. The main and possible reason for this was that mangers are viewed to be the final say in their areas of work or sectors of leadership and hence take advantage of the factor.
According to Romie, he compares the wanted (desirable) factors of leadership that are exhibited by mangers. He did research on various leaders and supervisors from two hotels that were located in china. To enhance his research he used a set of managers from china and another set not from china. Research showed those managers from china were more tolerant to freedom than the others. (Littrell, 2002, 10) Their belief was that the supervisor should even be more tolerant to freedom than the present managers.
The research shows the comparison between different leadership qualities that were present both in china and Hong Kong as exhibited by the research carried out. Tolerance to freedom was the main observation in the research and this was by the mangers which was a key leadership quality. The supervisors also proved to have more desire to freedom. The possible reasons for this were that the managers usually want to oversee work and be the final decision makers and this formed a culture mostly in china at different work places.
Conclusion
Leadership depends on the type of culture that the leaders have. The qualities of leadership vary in different parts of the world. Various leaders exhibit different qualities. Leadership can sometimes change the culture of a particular place.
References
Littrell, R. F. (2002). Desirable leadership behaviours of multi?cultural managers in China. Journal of Management Development, 21(1), 5-74. doi:10.1108/02621710210413190
Schein, E. H. (2015). Corporate Culture. International Encyclopedia of the Social & Behavioral Sciences, 923-926. doi:10.1016/b978-0-08-097086-8.73014-5
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