Bus201 Foundations Of Workplace Success Assessment Answers

This assessment task is to be completed individually and must be submitted on Turnitin. In this assessment task you are required to complete the following tasks:

Answer:

Introduction

A job advertisement is a paid declaration in some medium such as newspapers and job portals that informs about a job vacancy. It is a part of recruitment process and is designed in an attractive manner so as to attract the required type of candidates. A job advertisement describes the job role and the skills and abilities required therein. It also mentions the salary package in order to attract the right kind of candidates.

A cover letter is the one, which explains the contents of the resume in brief so that the recruiter gets a brief idea about the candidate. A detailed resume is attached with a cover letter, which involves the educational and personal details along with the skills and achievements of the candidate.

Job advertisement

Cover letter

Name of the applicant

Phone number

E-mail ID

Address (To be filled by the applicant)

April 13, 2017

Ryan Smith

Platinum Restaurant Group

1/292 Church St, Parramatta NSW 2150

Australia

Dear Mr. Smith,

Re: General Manager position- vacancy number 5678/GM

I am writing to apply for the position of general manager in reference to the advertisement you placed on April 10, 2017.

I have recently obtained my Master’s Degree in Business Administration with major in Human Resource Management (MBA-HRM) in (Name of the University). I wish to apply my knowledge and skills to the benefit of your restaurant.

The successful completion of my internship at Royal Mail Hotel helped me in knowing how restaurants work. I got the opportunity to work under the assistant manager, who taught me the recruitment, selection and training process. Apart from this, I was provided with the practical knowledge of the use of various legal provisions. Eventually, it helped me in developing my skills in managing and developing the human resource.

As a student of Business Administration with major subject being Human Resource Management (HRM), I possess the necessary knowledge relating to the management of human resources including recruitment, selection, training and development, performance appraisal, motivation and all other aspects of human resource management.

I would be obliged to have an opportunity to talk with you more about this position and the ways I could use my skills for the well-being of your organization.

For the additional details regarding my educational qualifications and expertise, please consider viewing my attached resume.

Thank you for considering this application and I look forward to hearing from you.

Sincerely,

(Name of the applicant)

Resume

Name of the applicant

Phone number

E-mail ID

Career profile

• MBA  (HRM) with 90% marks from (Name of the University)
• 6 weeks of internship at Royal Mail Hotel on recruitment, selection, training and development.
• Strong knowledge of human resource laws
• Strong communication and managerial skills
• Strong interpersonal skills
• Team player and a quick learner

Educational Qualifications

• MBA (HRM)  with 90% marks  from (Name of the University) in the year 2017
• Diploma in hospitality management
• BBA with 89% marks from (Name of the University) in the year 2015
• 12^thwith 92% marks from (Name of the Board) in the year 2013

Summer Training

• 6 weeks of  summer internship at Royal Mail Hotel in the HR department
• Studying the policies of the organization and giving a presentation to the employees
• Assisting the Assistant Manager in the recruitment, selection and training process
• Managing a group of 5 employees and calculating the benefits they will get after 5 years with proper documentation
• Comparing the employee benefit plans of another 5 restaurants and preparing a report
• Personally handling the grievances of the customers and employees and reporting them to the assistant manager
• Keeping track of performances of the employees and evaluating them on the basis of 360 degree model of performance management system
• Regularly monitoring the inventory and the food and beverage quality

Other projects

• Organized a 5 days summit for HR professionals at Melbourne
• Worked with HBA Consulting on a 20 days project as a recruiter
• Worked as part-time manager in family food business

Computer knowledge

• Knowledge of MS Excel, Word, Access, Power Point and Publisher
• Proficient in using MS Outlook and Internet
• Word Processing 50 WPM with 99.9% accuracy
• Knowledge of databases

• Winner of the “Best summer intern” award at Royal Mail Hotel
• College topper throughout all the semesters of MBA course

Personal Details

Date of birth:

Languages known:

Address:

Analysis of Job advertisement

• Language: A good percentage of adjectives have been used in the job advertisement. Descriptive adjectives have been used to advertise in order to make a strong impression on the viewers. The requirements have been mentioned clearly and in a simple language.
• Appeal: The job advertisement has a good appeal and the content is classified clearly under separate headings. This makes the content clearly visible and easy to read.
• Content: The content clearly descries the roles, duties and responsibilities, skills and experience required. It also clearly mentions the salary package, which reveals transparency of the job advertisement. The job advertisement clearly describes all the details regarding the vacancy.  

The major aspect that appealed me was the role of general manager in a renowned restaurant group and the lucrative salary package. The advertisement clearly defined all the duties and responsibilities of the vacant post of general manager. Nowadays, most of the advertisements do not describe the job role in detail therefore, the transparency of this job advertisement appealed me a lot. The salary was also mentioned clearly in the advertisement. The main advantage of such an advertisement is that only those candidates would apply for this job role who think themselves suitable for the given responsibilities within the specified salary. Only those candidates would apply whose financial requirements would be met by the job. There remains no need to go for an interview for collecting necessary information regarding the job role as it has been already clearly mentioned in the job advertisement.

The major drawback of the job advertisement is that it did not clearly mention the educational qualification and the minimum marks criteria. This can result in the arrival of wrong candidates and create confusion.

I wished to apply for the job because being an MBA in HRM, it would be a golden opportunity for my career to be associated with a hospitality group and brand like Platinum Restaurant Group. It would boost my career growth and I will be able to apply my skills and knowledge in the best possible ways. As this job involves diversified knowledge of human resource management, I will be able to explore my talent in various fields of human resource management.

Conclusion:

The assignment included the job advertisement that I wished to apply for and the cover letter and resume in accordance with the advertisement. In this assignment, I chose to apply for the role of a general manager in Platinum Restaurant Group. The assignment also included analysis of the job advertisement in terms of its appeal, language and content and the reasons due to which I wanted to apply for the job role.  

Bibliography

Durrani, A.S. and Rajagopal, L., 2016. Restaurant human resource managers’ attitudes towards workplace diversity, perceptions and definition of ethical hiring. International Journal of Hospitality Management, 53, pp.145-151.

Gannon, J.M., Roper, A. and Doherty, L., 2015. Strategic human resource management: Insights from the international hotel industry. International Journal of Hospitality Management, 47, pp.65-75.

Group, Rumps, Market, Group, Companies, Group, Resorts, Society, and Med, (2017). Restaurant Manager Jobs in Australia|Indeed.com. [online] Au.indeed.com. Available at: https://au.indeed.com/jobs?q=restaurant+manager&l=australia [Accessed 13 Apr. 2017].

Hoque, K., 2013. Human resource management in the hotel industry: Strategy, innovation and performance. Routledge.

Lee, C., Hallak, R. and Sardeshmukh, S.R., 2016. Innovation, entrepreneurship, and restaurant performance: A higher-order structural model. Tourism Management, 53, pp.215-228.

Monks, K., Kelly, G., Conway, E., Flood, P., Truss, K. and Hannon, E., 2013. Understanding how HR systems work: the role of HR philosophy and HR processes. Human resource management journal, 23(4), pp.379-395.

Nieves, J. and Quintana, A., 2016. Human resource practices and innovation in the hotel industry: The mediating role of human capital. Tourism and Hospitality Research, p.1467358415624137.

Slavich, B., Cappetta, R. and Giangreco, A., 2014. Exploring the link between human resource practices and turnover in multi-brand companies: The role of brand units’ images. European Management Journal, 32(2), pp.177-189.

Solnet, D., Kralj, A. and Baum, T., 2015. 360 degrees of pressure: The changing role of the HR professional in the hospitality industry. Journal of Hospitality & Tourism Research, 39(2), pp.271-292.

Wang, C.J., Tsai, H.T. and Tsai, M.T., 2014. Linking transformational leadership and employee creativity in the hospitality industry: The influences of creative role identity, creative self-efficacy, and job complexity. Tourism Management, 40, pp.79-89.