SBWRT401 Plan Document
BSBWRT401
Plan document
1.PAMS Analyze
Purpose
The purpose of this plan document to convey the research finding on Moortown Sport and leisure center and brainstorm all document to do the report on
- operational structure
- marketing and communication
- the recommendation to manage on business
for Moortown sport and leisure center
Audience
The target audience is all stakeholder and relevant person who work on Moortown Sport and Leisure center.
The language will use the formal language which need to clear on every detail this is because this report will be effect on improvement on the business operation in the future
Message
The message is the information it want to convey to the audience. Information should be organised and coherent.
The message need to be clea easy to read and understand because it has been clearly laid out and the message is delivered, there is more chance that the desired action will be taken. Therefore, your task in designing and developing a document is to convey the communication to the reader as effectively as possible so that actions are taken
Style : it need to have form of report with using the complex gramma and it need to easy to understand It the report we would use the chart to explain the organize structure We alsso use the report form which using
- Times News Roman type ( 14 for heading, 12 for body)
- Bullet point
- Graph
2.Brainstorm Activities
All of the detail from the survey, it need to brainstorm to put in the topic in the report. All I have to do is to
Writing the topic which are use in the report such as company structure. ( then finding the information which get from the survey.
Then set all detail in each topic
Next is to evaluate which survey need to put in each topic , each feedback need to put in graph
3.Mind mapping
from the table below I would set the mind mapping in the group like the following diagram
I would group idea to put in the table as the example
|
centre can’t fit any new clubs |
Recommendation Restructure of space |
|
peak times are 12–2 pm, 4–8 pm Mon–Fri; 8 am–2 pm Sat 2% of Moortown residents use centre |
Utilisation of the centre |
|
cafe is staffed by casuals, limited to opening times and service opening hours 6 am–10pm outside peak times,centre operates at 22% capacity there is a drinks fridge at reception sports clothing, health supplements, massage oils, etc., are also sold at reception = big demand causing space and crowding problems |
Retail |
|
six rooms for therapy treatments = hired 35%, available only at peak times rooms are hired on casual basis and centre receives 15% of all monies no contracts, no leases cash is paid weekly |
Therapies |
|
65% of community are unaware of any programs, 30% are aware of two or fewer programs, 5% are aware of more than two programs ads in local newspaper, flyers, etc. sometimes there is an advertising segment on 3MU community radio mostly new clients are attracted by word-of-mouth, find out about programs through notice board, reception desk or from instructors |
Marketing |
|
seven clubs have long-standing agreements – verbal and use 80% of time and space pool and basketball court are most popular 13 clubs use the centre:
five new clubs want training times |
Operational Structure Sport Clubs |
|
no booking procedure for BBQ/lawn area; members protest about private bookings because of limited space can fit 150 for catering |
Social groups |
|
five full-time staff 27 casuals –MoortownUni students who do lots of different roles, e.g. bar/café, lifeguard, holiday program leaders, umpire, reception, etc. no handover procedure, no intranet communication is via central message book no regular staff meetings staffing budget is 21% over |
Communication 3.1 Staff management |
|
all bookings – crèche, rooms for hire, courts, etc., are done by hand in separate record books in the various areas, then put together into one book at main desk double bookings and missed bookings happen a lot. |
Communication Booking procedures |
4.Outline
It need to set the report for the following of
- Introduce : review all the detail of business and survey feedback
- Company strucuture: it need to show the structure of the business
- Marketing and communication
- Recommendation and
- Conclusion
3 Prepare to discuss your planning documents and the planning process
On the discuss process it need to do the meeting discuss with the manager
About all the outline of the PAMS analyst above
The meeting will be held on 10th May 2017
Avenue is the meeting room level 3
Moortown Sport and leisure center
Resource use: Power point and hard copy
: Laptop, projector
: Pen, desk, chair
4 Meet with the manager of the Moortown Sports and Leisure Centre to discuss your planning process. In your meeting, carry out the following.
- Present the documentation you have produced.
Using power point Microsoft for presenting
- Describe your planning process by answering the following questions.
- Look at your PAMS analysis. What is the purpose of the writing task and how will you achieve this?
The purpose of this plan document to convey the research finding on Moortown Sport and leisure center and brainstorm all document to do the report on
- operational structure
- marketing and communication
- the recommendation to manage on business for Moortown sport and leisure center
- What is the most appropriate document format for this task and why is it appropriate to the task?
The appropriate document is the power point Microsoft and the Hard copy because power point Microsoft can put the important point which may ensure that the CEO manager will demonstrate on. About the Paper it can put more detail on each point to explain more plan
- What means of communication or communication tools (pens, paper, PowerPoint, Word) will you use and why?
power point Microsoft can put the important point which may ensure that the CEO manager will demonstrate on.
Paper it can put more detail on each point to explain more plan
- Explain how your plan/outline shows an overview of the structure and contents of the report.
power point Microsoft I would show all structure in the bullet point, the chart ( For organization chart) and the table if it has statistic
Report
It start with the content tell only the main point of the presentation
Inside report it need to write down follow the content plus the information on each topic
Also has the conclusion and recommendation for the plan
- What are your main points and main arguments? Explain how your plan/outline captures these.
- Introduce : review all the detail of business and survey feedback
- Company strucuture: it need to show the structure of the business
- Marketing and communication
- Recommendation and
- Conclusion
- Look at your PAMS analysis. What is the purpose of the writing task and how will you achieve this?
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