Bsbwrk510 Manage Employee Relations For Assessment Answers

Answers: 

1. Gippsland water is a water company which is serving for many years.  But before the year of 1990 it was a small company and could not achieve all its objectives. After 1990 it got connected to five small water companies and became a comparative large organization. But after that all the objectives of the organization was not fulfilled in a perfect manner. As a result of it, the employees could not work happily in that organization (Alfes et al. 2013, p.839). As the goals of the organization are not hit, the personal goals of the employees cannot be fulfilled. As a result of it the organization is going through a high amount of employee turnover. 

2. This organization also has three distinct categories of stakeholders who are customers, employees and the business partners. Before the arrival of  John Mitchell as a CEO the company was going through a huge amount of employee turnover of 43%. It can be said that the connection that has been established within the five companies was not very beneficial and the stakeholders were not happy. But after his arrival the turnover percentage gets reduced to 1.7 within a span of 18 months. So it is very important to take care of the employees such that the productivity increases and the expectation of the customers also increase. After that the company would be able to make good amount of profit which will satisfy the returns of the shareholders (Mishra et al. 2014, p.183). 

3. It has been seen after the implication of decentralized employee relations, the development of the organization has increased (Taylor and Moore, 2015, p.79). There are many advantages but out of which two factors play much more significant role and they are described as below:

Accessibility- Decisions are made very quickly which help to solve different kinds of problematic situation

Personal relations- It also helped to develop the interpersonal relationships among the employees 

There are different ways with the help of which conflicts can be resolved. But the most effective ways that have been implemented in this organization are:

Written communication- When the employees cannot face each other, writing letters about the problem to each other can come up with a good solution. Communication plays vital role whenever they encounter any kind of problem (Townsend et al. 2014, p.915).

Discussion- The employees are properly talking to each other so they are able to discuss about the problems among themselves.  

Reference List

Alfes, K., Truss, C., Soane, E.C., Rees, C. and Gatenby, M., 2013. The relationship between line manager behavior, perceived HRM practices, and individual performance: Examining the mediating role of engagement. Human resource management, 52(6), pp.839-859.

Mishra, K., Boynton, L. and Mishra, A., 2014. Driving employee engagement: The expanded role of internal communications. International Journal of Business Communication, 51(2), pp.183-202.

Taylor, P. and Moore, S., 2015. Cabin crew collectivism: Labour process and the roots of mobilization. Work, employment and society, 29(1), pp.79-98.

Townsend, K., Wilkinson, A. and Burgess, J., 2014. Routes to partial success: Collaborative employment relations and employee engagement. The International Journal of Human Resource Management, 25(6), pp.915-930.