BSBWHS605 Develop Implement and Maintain WHS Management Systems Role Play Task

BSB61015 Advanced Diploma of Leadership and Management

Assessment Resources – systems

Foundation Skills

describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Assessment Requirements

Performance Evidence

Evidence of the ability to:

▪ support and facilitate the implementation of a work health and safety management system (WHSMS) including:

                                                        ▪     determining form, content, purposes and functions

                                                        ▪     consulting and gaining agreement

                                  ▪     develop work health and safety (WHS) policy and commitment to a WHSMS including:

                                                        ▪     communicating requirements

                                                        ▪     developing and implementing an initial review

                                                        ▪     meeting organisational requirements

                                                        ▪     facilitating and supporting consultation and participation

▪      documenting and communicating the policy ▪ develop a WHS plan including:

                                                        ▪     communicating requirements

                                                        ▪     collaborating with others

▪      facilitating and supporting consultation and participation ▪ implement a WHS plan including:

                                                        ▪     communicating requirements

                                                        ▪     facilitating and supporting consultation and participation

▪ collaborating to ensure policies, procedures, processes and systems support WHS plan implementation

                                  ▪     measure and evaluate WHS performance including:

                                                        ▪     communicating requirements

                                                        ▪     facilitating and supporting consultation and participation

▪     assessing policies, procedures, systems and processes for ability to support WHS plan implementation

                                  ▪     review and improve the WHSMS including:

                                                        ▪     communicating requirements

                                                        ▪     facilitating and supporting consultation and participation

                                                        ▪     documenting and reporting outcomes and suggested improvements.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

                                        ▪     give examples of barriers to WHSMS implementation and strategies to overcome them

▪     describe the nature of information and data that provide valid and reliable measures of WHS performance and WHSMS, including positive performance indicators

▪ outline relevant Commonwealth and state or territory WHS Acts, regulations, codes of practice, standards, guidance material and other relevant publications

▪ outline requirements for recordkeeping that address WHS, privacy and other relevant legislation

                                        ▪     describe the structure and functions of a WHSMS

                                        ▪     summarise WHSMS certification and auditing standards, processes and requirements.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced by individuals carrying out work health and safety duties in the workplace and include access to:

                                        ▪     office equipment and resources

                                        ▪     workplace WHS policies and procedures

                                        ▪     relevant Acts, regulations, codes of practice, standards and guidance materials.

                                        ▪     case studies and, where possible, real situations

                                        ▪     interaction with others

Assessors must satisfy NVR/AQTF assessor requirements.

Reassessment of Result and Academic Appeal Procedure

If a student is not happy with his/ her results, that student may appeal against their grade via a written letter, clearly stating the grounds of appeal to the Director of Studies. This should be submitted after completion of the subject and within fourteen days of commencement of the new term.

Reassessment:

If a student does not qualify for resubmission or is still deemed Not Yet Competent (NYC) after the resubmission, they will need to go through the reassessment process. To qualify for reassessment, the student must have completed and submitted the required assessments for the unit of competency as per the unit assessment schedule. Student will get three reassessments attempt, without any additional penalty/ fee. 

Reassessment will occur only for those assessment tasks in which the student is deemed NYC. Reassessment is a formal process and student must apply for reassessment through Request for Reassessment Form available from the reception. ON approval and payment of reassessment fees, a reassessment schedule will be advised.

If still failed in three reassessment attempts, the student will need to repeat (re-sit) the unit.

Re-sit (or Repeat): 

The student will need to re-sit the unit in the following term/semester if they are not deemed eligible for any of the above post-assessment options; i.e., both the options of resubmission and reassessment have been exhausted. The student will also need to re-sit the unit if the result from reassessment is still Not Yet Competent (NYC).

Re-sit may result in extension of course duration and may affect student’s original completion date of the course. 

Student will need to pay a pro rata fee of the course fee to re-sit for the unit. Student should contact the admin department if he/she remains NYC after 3 attempts of reassessment. Admin team/ student support officer will liaise with accounts and academic team and issue the special training plan and the invoice for the resit attempt to the student. Student will be advised if there is a need to amend the CoE at this stage.  

If a course is extended by an academic term, a pro-rata term fee based on total course fee will apply as per the course fees specified in the International Student Agreement.

Resit mean repeating the entire unit of competency. 

Resit is a formal process and student will be advised of their resit options once all the term results are published. In the event where a student has been deemed NYC in 50% or more units within a study period, they will be asked to attend a course progress interview and go through the course progress process according to college’s Course Progress Policy.

Late Submission Fee: A late fee of $100 per unit will be charged if students fail to submit assessments on due dates.

Absentees: Students are absent on the day of the assessment without prior approval or a valid reason (e.g. medical certificate) will be marked Not Yet Competent and will be subject to college’s Course Progress Policy.

Academic Appeals

A student may appeal against a decision in writing to the Academic Manager within 2 (two) weeks of publication of the final results.

If the appeal is in respect of an assessment or an outcome from the reassessment process, a review of available information/data is conducted within a reasonable timeframe by the course coordinator in consultation with CEO. The appellant will be given the opportunity to formally present his/her case. This is designed to ensure fairness and consistency and underpins the continuous improvement process. If the appeal is to dispute the outcome of a complaint other than an assessment, the appeal will be scheduled to be heard by an independent person or panel, inviting the appellant to formally present his/her case.

Upon a decision being made, the appellant is provided with a written statement of the appeal outcomes, including reasons for the decision. Please refer to the Complaints & Appeals Policy for further details. Student Declaration

“I understand all the above rules and guidelines for the assessment”.

Information for Students

Prior to Assessment 

Your Trainer/Assessor will advise you of your rights before and after assessments, including the right to appeal.

Your Trainer/Assessor will provide you with all relevant information relating to the assessments prior to commencement, and of the appeals procedure that can be utilised if you wish to appeal against the assessment outcome or make a complaint.

Results

You will be informed of the outcome of your assessment as soon as possible from the date the assessment was submitted. Prompt feedback will be offered to you on the outcome of the assessment. Feedback will be delivered in written and where possible, verbal form to you. 

AQF Specifications for Assessments 

This assessment is set in accordance with the criteria for AQF Level 6. Advance Diploma qualifications must be designed and accredited to enable graduates to demonstrate the learning outcomes expressed as knowledge, skills and the application of knowledge and skills specified in the level 6 criteria and the Advance Diploma descriptor.

Advance Diploma descriptor

Summary

Graduates at this level will have broad knowledge and skills for paraprofessional/highly skilled work and/or further learning.

Knowledge

Graduates at this level will have broad theoretical and technical knowledge of a specific area or a broad field of work and learning.

Skills

Graduates at this level will have a broad range of cognitive, technical and communication skills to select and apply methods and technologies to:

• analyse information to complete a range of activities
• interpret and transmit solutions to unpredictable and sometimes complex problems
• transmit information and skills to others

Application

Graduates at this level will apply knowledge and skills to demonstrate autonomy, judgement and defined responsibility:

• in contexts that are subject to change
• within broad parameters to provide specialist advice and functions

ACSF Specifications and Foundation Skills

The term ‘Foundation Skills’ is currently used to include the core skills defined in the Australian Core Skills Framework (ACSF) as well as the employability skills identified by employers as critical for effective performance in the workplace. The core skills of the ACSF include reading, writing, oral communication, numeracy and learning. 

Foundation skills encompass the core skills of reading, writing, oral communication, numeracy and learning as described by the Australian Core Skills Framework (ACSF), and the Employability Skills/Core Skills for Work. They exist on a continuum from very basic skills to highly-developed and specialist skills. The foundation skills have been addressed in this assessment. 

Assessment Process

To demonstrate competence in this unit, you must undertake all tasks in this assessment booklet and complete them satisfactorily and in addition, also satisfactorily complete the practical assessment, including demonstrating communication skills during the practical activities. If you do not answer some questions or perform some tasks satisfactorily and therefore are deemed to be ‘Not Competent’, you may be asked supplementary questions or given alternative activities to determine competence, which will be documented in your student file. After you have demonstrated consistency in performance you will be awarded this unit.

As part of the assessment process, you must abide by any relevant assessment policies as provided to you. If you feel you are not yet ready to be assessed or this assessment is unfair, please discuss with your assessor all options that are available to you to enable you to complete the assessment.

Submitting Assessments

You should submit assessment tasks with the provided cover sheet.

Assessments should be submitted on or before their due date. Extensions for individual assessment tasks may be negotiated in specific circumstances. Consultation on this must occur prior to the due date and extensions due to illness will require a medical certificate. Extensions must be confirmed by the Trainer/Assessor in writing.

Plagiarism and Referencing

All students are reminded that plagiarism will not be tolerated. Information, ideas etc. quoted or paraphrased from another source, must be acknowledged with “quotation marks” around the relevant words/sentences or ideas and cited at the end of the document. Sources of information, ideas etc. must be provided in alphabetical order by author’s surname (including author’s full name, name of document/ book/internet etc. and year and place of publishing) or may be included in brackets in the text.  

Assessment Outcomes

There are three (3) outcomes of assessments: Satisfactory, Unsatisfactory

(requires to include feedback and improvise as Trainer/Assessor suggestions) and Fail Non Submission (FNS). 

You will be awarded a ‘Competent’ grade on completion of the unit when the trainer/assessor is satisfied that you have completed all assessments and have provided the appropriate evidence required to meet all criteria. If you fail to meet this requirement you will receive the result of Not Competent or Withdrawn and will be eligible to be re-assessed.

Re-assessment

Students will be allowed two (2) further attempts at an assessment for which the outcome is Not Satisfactory, within the timeframe of a course (unit of competency) and in this time they can request a coaching session as required. No additional fees will be charged. 

Students who require re-assessment beyond the delivery timeframe of a unit or due date of an assessment, unless it is due to medical reasons, will be given the opportunity to request additional time to resubmit and in this time, they can also request a coaching session as required.  After that students may be charged a re-assessment fee.

Reasonable Adjustment 

RTOs and trainer/assessors are obliged by law to make reasonable adjustment to ensure maximum participation of students with disability in teaching, learning and assessment activities. This includes:

• ensuring that course activities are sufficiently flexible;
• providing additional support where necessary; and
• offering a reasonable substitute within the context of the course where a student cannot participate

Reasonable adjustment is defined in section 4 (1) of the Employment and the Disability Discrimination Act as ‘an adjustment to be made by a person is a reasonable adjustment unless making the adjustment would impose an unjustifiable hardship on the person’.

Reasonable adjustment as it applies to participation in learning and assessment activities may include:

• customising resources or activities within a training package or accredited course;
• modifying a presentation medium;
• providing additional support;
• providing assistive or adaptive technologies;
• making additional information accessible both before enrolment and during the course; and
• monitoring these adjustments to ensure that the student’s needs continue to be met

Reasonable Adjustment Methods (examples)

An individual’s access to the assessment process should not be adversely affected by restrictions placed on the location or context of assessment beyond the requirements specified in the training package. Reasonable adjustments can be made to ensure equity in assessment for people with disabilities. Adjustments include any changes to the assessment process or context that meet the individual needs of the person with a disability, but do not change competency outcomes. 

When assessing people with disabilities, trainer/assessors are encouraged to apply good practice assessment methods with sensitivity and flexibility.

The assessment process must:

• Provide for valid, reliable, flexible and fair assessment
• Provide for judgement to be made on the basis of sufficient evidence
• Offer valid, authentic and current evidence

Access and Equity

Please speak to your trainer/assessor if you require assistance with any access and equity concerns you may have.

Recognition of Prior Learning 

If you can demonstrate that you have the skills and knowledge within this unit, you should speak to your trainer/assessor about this and apply for recognition of prior learning.

Assessments

There are four (4) assessments or evidence gathering methods for this unit of competency. Students are required to complete them all. Your assessor will advise when assessments are due.

Students may use various sources of information including: text books, learning workbooks, other documents and the internet and they must list the sources of the information.

Assessment 1 Project work / Role-play: Using the scenario information supplied, you will conduct an initial review of the workplace. You will then participate in a management meeting (a role-play), in which you will propose the design of an appropriate WHSMS and consult with management. During the meeting, you will present a draft WHS policy for consultation.

Assessment 2 Project work / Role-play: Using the scenario information supplied, and the WHS policy and management system design you developed for Assessment Task 1, you will carry out a number of planning and implementation activities, and role-play consultation with stakeholders. To complete the assessment task requirements, you will develop and submit a portfolio of planning and implementation documentation for a pilot program at the Pitstop Pty Ltd Wollongong service station. Assessment 3 Project work / Role-play: Using the scenario information supplied in this task, and planning materials developed in Assessment Tasks 1 and 2, you will undertake a number of monitoring and evaluation tasks. You will consult with managers to gain input into and support for implementation of monitoring and evaluation activities to measure WHS performance against organisational outcomes and individual performance. You will then analyse and evaluate WHS performance data, present a draft report to senior management, and provide a final written report containing results of analysis and recommendations for improvement of the WHSMS. Assessment 4 Questions & Answers: Provide answers to all seven (7) questions

Student Assessment Instructions

To demonstrate your competency in this unit you must successfully complete both theory and practical assessment tasks.  The practical assessments will be conducted at a date and place to be advised by your Trainer/Assessor.

All questions must be answered correctly for each assessment task to be completed satisfactorily. There is no time restriction in completing the assessments, unless specified. 

You must complete all questions unassisted by the assessor or other personnel but may refer to reference material as needed

Assessment Task 1: Project & Role-play

Submission details

The assessment task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor.

Submit this document with any required evidence attached. See specifications below  for details.

Performance objective

The candidate will demonstrate the skills and knowledge required to consult on and analyse workplace needs to:

• propose an appropriate WHS management system
• develop WHS policy
• build management commitment to the proposed WHS management system (WHSMS).

Assessment description

Using the scenario information supplied, you will conduct an initial review of the workplace. You will then participate in a management meeting (a role-play), in which you will propose the design of an appropriate WHSMS and consult with management. During the meeting, you will present a draft WHS policy for consultation.

Procedure

1. Review the simulated workplace information for Pitstop Pty Ltd (Assessor to provide).
2. Conduct an initial review of the workplace, including core elements of the system:
   1. organisational requirements for WHS management
   2. responsibilities and accountabilities for WHS
   3. WHS risk management and procedures
   4. documentation and recordkeeping requirements for monitoring and review and demonstration of compliance
   5. employee capability and need for training.

Note: Some relevant information may be gathered from the simulated workplace information provided below; some information may be gathered through the process of consultation.

3. Review the summaries of consultation meetings with organisational stakeholders to gain input into proposed WHSMS (you will need to address the stakeholder concerns in your WHSMS).
4. Ensure performance indicators are valid and reliable and measure the WHS performance.
5. Conduct any research necessary to support your proposal for the design of a WHSMS, for example on:
   1. Victorian WHS legal framework
   2. NSW or Qld WHS Act, to support your proposal for the design of a WHSMS
   3. relevant standards for WHS management systems, risk management and recordkeeping.
6. Develop a draft WHS policy for Pitstop Pty Ltd.
7. Develop a (1–2 page) written outline of core elements of your proposed WHS management system and your response to issues raised by Amanda Kaisig and Pat Lee.
   1. Store Manager of flagship store, Amanda Kaisig needs to be reassured that the new system will deal systematically with all health and safety problems, that the board of directors is fully committed and will provide the required resources.
   2. Worker representative from former ISS stores, Pat Lee is willing to communicate the importance and benefits of the new WHSMS to workers, but only if convinced of the benefits to workers and that management has given its full commitment to any new WHSMS.
8. Arrange a time with your assessor to complete management role-play in which you propose design of your WHS management system and WHS policy to the board of directors and CEO during a meeting.
9. In a 10–15 minute role-play presentation and consultation session, propose the design of an appropriate WHS management system and WHS draft policy to the board of directors and CEO. Ensure you lead the meeting and discuss:
   1. core elements of the system, the risks involved and proposed changes or additions b. relevant standards
   2. relevant legislative requirements for WHS management, including those related to recordkeeping
   3. WHS policy requirements
   4. how policy will be communicated to employees
   5. how design of WHS management system and WHS policy meet internal and external requirements
   6. possible certification option and process of certification.

Note that during the presentation and consultation session, you will need to:

1. answer questions
2. ask for feedback and input into the system
3. work to build support and ask for management commitment to policy and WHSMS.

10. Incorporate necessary changes into your WHS policy draft and design of WHSMS based on consultation.
11. Submit all documents to your assessor as per the specifications below. Ensure you keep a copy of all work submitted for your records.

Specifications

You must:

• participate in presentation and consultation session (role-play) with board of directors and CEO
• submit 1–2 page written outline of WHSMS core elements (revised if needed) including responses to:

○ Store Manager, Amanda Kaisig

○ worker representative, Pat Lee

• submit a draft WHS policy (revised if needed).

Your assessor will be looking for:

• analytical skills to analyse relevant workplace information and data
• communication skills to conduct effective formal and informal meetings and communicate effectively with personnel at all levels of the organisation
• consultation, facilitation and negotiation skills to gather input and build support for plans
• information technology skills to conduct research, create documentation and present information
• organisational skills to manage own tasks within a timeframe
• knowledge of standards relating to WHSMS
• knowledge of relevant Commonwealth and state or territory WHS Acts, regulations, codes of practice, standards, guidance material and other relevant publications
• knowledge of requirements for recordkeeping that address WHS, privacy and other relevant legislation
• knowledge of WHS management systems
• knowledge of WHS certification and auditing standards, processes and requirements.

Assessment Task 2: Project & Role-play

Submission details

The assessment task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor.

Submit this document with any required evidence attached. See specifications below  for details.

Performance objective

The candidate will demonstrate the skills and knowledge required to plan and to implement a WHS management system.

Assessment description

Using the scenario information supplied, and the WHS policy and management system design you developed for Assessment Task 1, you will carry out a number of planning and implementation activities, and role-play consultation with stakeholders. To complete the assessment task requirements, you will develop and submit a portfolio of planning and implementation documentation for a pilot program at the Pitstop Pty Ltd Wollongong service station.

Procedure

1. Review the simulated workplace information for Pitstop Pty Ltd provided in this task. Review the WHSMS design and WHS policy you proposed in Assessment

Task 1. Prepare to plan and implement elements of the WHSMS in consultation with relevant individuals and parties.

2. Arrange with your assessor to meet with the board of directors and senior management (in a role-play) to discuss the requirements of the WHS plan: identification and control of hazards, barriers to implementation and how to overcome them, compliance, performance monitoring, and implementation of system.
3. Lead the role-play meeting with board of directors and senior management to:
   1. outline requirements of WHS planning; refer to appropriate standards
   2. discuss and consult on procedures to manage WHS risk
   3. discuss and consult on compliance and standards to adhere to
   4. discuss and consult on WHS targets and performance measures
   5. describe key elements of implementation to be piloted at Wollongong store.

Note: Ensure you anticipate possible issues and objections and use communication skills to build consensus and support for system.

4. Develop a 1–2 page outline of plan, containing outcomes of consultation.
5. Develop a 1–2 page draft risk assessment and control procedure.
6. Develop a draft implementation/action plan for the Wollongong store. Include: a. specific activities for:
7. initial launch of WHSMS, including development of policies and procedures

(safety procedures, recordkeeping procedures, etc.) ii. ongoing activities

• training: consider current activities undertaken by staff, required activities under your plan, and capabilities of current employees

1. communication and consultation
2. monitoring and reporting, such as regular safety audits

1. responsibilities and accountabilities
2. timelines
3. targets
4. resources and estimated costs, for example training costs
5. highlighted areas of integration with other management systems.

7. Arrange with your assessor to meet with the Wollongong manager to discuss implementation.
8. Lead role-play meeting with Wollongong manager and HSR to:
   1. outline requirements of implementation; refer to appropriate standards
   2. discuss and consult on procedures and processes to manage WHS risk
   3. discuss and consult on key features of implementation included in plan

Note: Ensure you anticipate possible issues and objections and use communication skills to build consensus and support for system.

9. Make adjustments to implementation plan after consultation with Wollongong manager.
10. Report on your methodology for this activity. Explain the methods that you used, which digital tools you used, how you may have adapted tools (like spreadsheets, tables or Word documents) to make your task more efficient.
11. Submit all portfolio documents to your assessor as per the specifications below. Ensure you keep a copy of all work submitted for your records.

Specifications

You must:

• participate in two consultation role-plays:
  • meeting with the board of directors and senior management

○ meeting with the Wollongong manager and HSR

• submit a 1–2 page outline of plan containing outcomes of consultation
• submit a 1–2 page draft risk assessment and control procedure
• submit draft and final implementation/action plans for the Wollongong store.

Your assessor will be looking for:

• analytical skills to:
  • analyse relevant workplace information and data

○ contribute to the assessment of resources needed to manage risk and, where appropriate, access these resources

• communication skills to conduct effective formal and informal meetings and communicate effectively with personnel at all levels of the organisation
• consultation, facilitation and negotiation skills to develop and implement plans
• information technology skills to conduct research, create documentation and present information
• numeracy skills to estimate costs of WHSMS
• organisational skills to manage own tasks within a timeframe
• project management skills to develop plans to achieve change
• knowledge of barriers to WHSMS implementation, and strategies to remove them
• knowledge of standards relating to WHSMS
• knowledge of relevant Commonwealth and state or territory WHS Acts, regulations, codes of practice, standards, guidance material and other relevant publications
• knowledge of the nature of information and data that provide valid and reliable measures of

WHS performance and WHSMS, including positive performance indicators ● knowledge of WHS management systems.

Assessment Task 3: Project & Role-play

Submission details

The assessment task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor. 

Submit this document with any required evidence attached. See specifications below for details. 

Performance objective

The candidate will demonstrate the skills and knowledge required to measure, evaluate, review and improve WHS performance.

Assessment description

Using the scenario information supplied in this task, and planning materials developed in Assessment Tasks 1 and 2, you will undertake a number of monitoring and evaluation tasks. You will consult with managers to gain input into and support for implementation of monitoring and evaluation activities to measure WHS performance against organisational outcomes and individual performance. You will then analyse and evaluate WHS performance data, present a draft report to senior management, and provide a final written report containing results of analysis and recommendations for improvement of the WHSMS.

Procedure

1. Review the simulated workplace information for Pitstop Pty Ltd. Review planning materials you developed for Assessment Tasks 1 and 2.
2. Arrange with your assessor to consult with managers (in role-play) on implementation of performance monitoring and audit procedures. Prepare to discuss:
   1. the measurement and evaluation requirements of the WHS plan
   2. setting targets and KPIs for managers and employees in accordance with organisational objectives for the WHS. Consider outcome and management KPIs
   3. audit and reporting process for managers. Consider schedule for audits, content of audits, and tools such as checklists which may help in implementation.

Note: If you have not already developed or considered performance measures, performance management, and reporting and audit procedures, you will need to prepare or source draft procedures as the basis of consultation with managers.

3. Consult with managers on implementation of performance monitoring and audit procedures. Remember to seek input, defend your processes when necessary or appropriate, and explain the most practical ways possible for managers to implement the procedures you have developed. Stress the benefits to the organisation and benefits to managers where appropriate.
4. Following consultation, amend targets and KPIs, performance management, audit and reporting procedures based on the information you have gathered through consultation.
5. Using data provided, analyse information and data for the 6-month period postimplementation. You need to:
   1. consider the relationship between the data and the WHSMS targets and performance indicators. What are the gaps?
   2. consider possible causal relationships between data and aspects of the WHSMS implementation
   3. consider possible improvements to address root causes of performance issues
   4. consider existing procedures and ways to improve them
   5. develop draft recommendations for improving the WHSMS.
6. Arrange with your assessor to consult with the board of directors and senior management (in role-play) to present WHS performance data and recommendations.
7. Present data and recommendations. Begin your presentation with an explanation of the review process. Stress the importance of the process for continuous improvement of health and safety outcomes. Refer to appropriate standards.
8. Based on your analysis and consultation with the board of directors and senior management, prepare a 3–4 page report containing the following elements.
   1. Executive summary (briefly summarise report).
   2. Body (analyse data from scenario; discuss possible causes; explore possible solutions; explain your reasoning and support with evidence).
   3. Conclusions (make conclusions based on analysis; determine root causes of performance issues).
   4. Recommendations (at least 4 recommendations to improve performance based on analysis). Refer to standards and legal compliance where relevant to support recommendations.
9. Submit your report to your assessor as per the specifications below. Ensure you keep a copy of all work submitted for your records.

Specifications

You must:

• participate in two consultation role-plays:
  • meeting with the store managers on monitoring and reporting

○ meeting with the board of directors and senior management to review performance of WHSMS and make recommendations

• submit amended targets and KPIs, procedures for performance management, audit and reporting as a result of consultation
• submit a written 3–4 page report containing recommendations for improvement of the WHS management system.

Your assessor will be looking for:

• analytical skills to identify areas for WHS improvement communication skills to:
  • conduct effective formal and informal meetings and communicate effectively with personnel at all levels of the organisation

○ prepare reports for a range of target groups, including health and safety committees, health and safety representatives, managers, supervisors, and persons conducting businesses or undertakings (PCBUs) or their officers 

• consultation, facilitation and negotiation skills to implement and monitor designated actions
• information technology skills to conduct research into WHSMS systems, create documentation and present information
• numeracy skills to analyse workplace information and data
• organisational skills to manage own tasks within a timeframe
• knowledge of barriers to WHSMS implementation and strategies to remove them
• knowledge of documents relating to WHSMS standards
• knowledge of the nature of information and data that provide valid and reliable measures of WHS performance and WHSMS, including positive performance indicators
• knowledge of relevant Commonwealth and state or territory WHS Acts, regulations, codes of practice, standards, guidance material and other relevant publications knowledge of WHS management systems.

Assessment Task 4: Questions & Answers

Submission Details 

The assessment task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor.

Submit this document with any required evidence attached. See description below for details.

Assessment description

• This is an open-book assessment.
• You are to read each question carefully and understand them before you write answers.
• You MUST answer the questions in your own words.
• You have to write answers in the space provided. You can use extra sheets if your answers does not fit in the given space. Please give proper reference of questions when using extra sheets.
• You must answer all written questions satisfactorily as part of this assessment to be deemed

Satisfactory for this assessment

1. When implementing a WHS management system, an organisation may face several barriers which have to be ultimately dealt with for a successful implementation of the system. Give two examples of barriers to the WHS management system implementation. Outline strategies to overcome the barriers.

2. List five sources of information external to the workplace and five internal sources of health and safety information.

3. It is important that the WHS information and data retrieved are accurate and relevant. The WHSMS based on unreliable information is not only a waste of time and resources but may have tragic outcomes as well.

What factors would you consider for any performance indicator to be accurate (i.e. valid and reliable)?

Explain your answer with reference to input-based and outcome-based measures.

4. Name and outline Commonwealth and state (where you are currently residing) WHS Acts, regulations, codes of practice, standards, guidance material and other relevant publications.

5. How would you describe the requirements for recordkeeping that address WHS, privacy and other relevant legislation?

6. Describe the structure and functions of a WHSMS.

7. How would you describe WHSMS certification and auditing standards, processes and requirements?