Bsbinn601 Manage Organisational Change For Assessment Answers

1.Review the scenario information provided (in the Appendix of this task) for Fast Track Couriers.

 

2.Prepare to write a report on change requirements for Fast Track by following steps 3–10 below.

 

3.Analyse the organisational objectives provided in the scenario to identify the change requirements for Fast Track Couriers:
a.Identify requirements for change
b.Prepare an explanation of how your identified change needs link to the organisation’s strategic plan goal/s.

 

4.Review the organisation’s current state to understand how the current policies, practices and operations deliver against the organisation’s strategic goals.

 

5. Review the organisation’s performance against objectives with regards to its:
a.people
b.processes
c.technology
d.Structure.

 

6.Monitor external trends to identify events or trends which may impact on the achievement of the organisation’s strategic plan goals:
a.identify two external trends
b.Develop an explanation of how the trends currently impact or will impact organisational objectives.

 

7.Identify major operational change requirements:
identify changes due to performance gaps

Answer:

Results Discussion with Union Representative

The FTC can demonstrate that they trust the employees by allocating important job roles to them which requires a lot of effort. This will not only boost the confidence level of the employees but also motivate them to perform in a much better manner as well. The concerned organization can follow the strategy of the feedback system which will enable the employees to convey their opinions and standpoints to the company in a much effective manner and will at the same time help the company to understand whether the message sent by them have been understood or not. The concerned organization needs to provide on-job training to drivers which will help them to use the GPS and PDA in an effective manner. The effective use of the rewards and recognition strategy can help the concerned company to motivate the employees in a much better manner by providing monetary rewards to the drivers and other kinds of perks to them.

Revised Communication Plan

Audience	Message	When	Method	Person Responsible
Truck Drivers	They will have to use the GPS and PDA technologies for the conduct of their job roles	Before the implementation of the change so that the drivers can provide their opinion regarding it	Face to face Meeting	Project Manager

Meeting with General Manager

In the meeting with the GM discussion regarding the changes that the concerned company is likely to implement was undertaken. For example, it was suggested that it would be much better if the GM would organize a face to face meeting with the drivers wherein they would be able to place their suggestions regarding the intended change and also the manner in which the changes could be integrated in an effective manner within the concerned organization. This would not only convey the important message to the employees that the organization has complete faith on them and is willing to take into effective consideration their perspectives but at the same time help the company to implement the kind of changes which are in synchronicity with the views of the employees.

30 Minutes Session Plan  

Time Frame	Activity
First ten minutes	Discussion regarding the current situation of the organization
Next five minutes	Inputs from the truck drivers about the challenges that they are facing
Next five minutes	Inputs from the truck drivers about the manner in which the problems can be resolved
Next five minutes	Discussion of the changes that the management wants to implement
Last five minutes	Discussion about the changes in the strategies that the management is going to implement and possible modifications that the drivers think would make them even more effective