Bsb51918 Diploma Of Leadership And Assessment Answers
Questions:
This is what has to go into the term, “Quality and completeness of response” in the marking guide.
Gap Analysis
Look at the various models of leadership. Consider which of these models best suits this industry/person or group of people. The models could include: Situational Theory, Democratic Theory, you could look at various styles, McGregor X and Y or other. Also, which of these does not suit the topic pf the assignment. All this information could go into a table.
Development of a Leadership Improvement Plan
This is where you describe the reason to change- consider that there has to be change. Look at the market or its dynamics or perhaps the inclusion of new managers or any reason to change. (Lewin's Model - you could talk transactional or transformational leadership if they were replaced - See lecture attached)
Anticipated Barriers to Change
Answers:
A. Background of BHP Billiton
BHP Billiton is an important organisation in Australia. BHP Billiton is the producer of iron ore, copper & uranium. The focus of the company is on the production of oil, gas & energy. The materials, oil and gas are extracted & processed by the company and its products are sold across the globe (bhpbilliton.com, 2014). The company has set up in the USA & Australia. There are more than 65,000 workers and contractors work for the company. The assignment makes an attempt to study the leadership of Ken Mackenzie, the newly appointed Chairman of BHP Billiton. Ken Mackenzie took the charge of chairman of BHP Billiton from first of September, 2017. Ken has already served BHP Billiton as the Director of BHP Billiton Limited & BHP Billiton Plc. The assignment will study about the leadership style of Ken and how the company contributes to the development of the organisation and employees.
The three levels models of leadership
The leadership approach of Ken can be studied with the help of three levels of leadership models. This helps to develop the leadership of the individual and develops the skill & knowledge. The model does not focus on the role of the leader to work for the growth of the organisation, it helps the leader to grow technically & psychologically. The model focuses on three Ps. They are Public, Private & Personal leadership. The model helps the leader to follow the authentic leadership.
The leadership of Ken exhibits how he focuses on the health & safety of the employees of the organisation & works to keep the workplace safe from the injuries, occupational illness & any fatal incident (theconversation.com, 2015). Ken also advocates the importance of the contribution of the organisational leader for the development of the economy, protection of the environment, innovation, development of production & technology. Thus as a leader, he exhibits his vision for the all-around development of the organisation, workforce and the communities.
Leadership Theories
Situational theory
Situation leadership makes the leader of the organisation to adjust the leadership style in order to fit for the development of the followers so that they will be motivated to work for the organisation.
The leaders of BHP Billiton take decision as per the demand of the situation. The focus of the company is on the smooth operations of the company and offering the workforce a better working environment.
Contingency theory
Contingency theory basically focuses on the effects of the leadership that depends on the situation. The effects of the leadership style depend on the task, personality of the leader and group activities.
BHP Billiton is a very big organisations. The top level management people focus on the wellbeing of the employees and they encourage the group activities.
Behavioral theory
Behavioral theory of leadership focuses on the traits and behaviour of the leader that contributes to inspiring the followers to get inspired by the leader.
Participative theory
Participative leadership focuses on allowing the employees to get involved in the process of the decision-making of the organisation. The leader follows the democratic way and allows every employee to contribute their experience and opinion in the process of the decision-making of the organisation.
McGregor theory
McGregor theory of leadership focuses on the perception of the leader on the people of the organisation. The theory focuses on two called Theory X and Theory Y. Theory X advocates that autocratic leadership style is important to lead the lazy people in the workplace. The X theory advocates that the system of rewards & punishment will bring success in the workplace.
Theory Y advocates that people are required to be motivated, satisfied and appreciated for their work. The motivated work prefers to contribute to the organisation effectively. The leader appears to be a democratic leader. The leader believes that people will contribute to the organisation when they are given importance in the organisation.
The leaders of BHP motivate the employees to work effectively. There are some programs launched by the HRM of the company that help the employees to get motivated. The Business Code of Conduct of the company protects the employees and encourages the employees to give respect to all the people those who work for the company.
B. Leadership style of Ken Mackenzie and BHP Billiton
The company and its leaders know that the traits of the workers, their skills & knowledge bring competency to perform the task. The company focuses on developing these attributes both in the leader and the followers of the organisation. The contribution of both the leaders and followers can coordinate & implement the strategies that are formulated for the development of the company (Kannair, 2007).
The strategic report, 2015 of BHP Billiton states that the company has met issues linked to the safety and the injuries that are caused due to the operational programmes. The present strategy of the company is to focus on the safety at workplace and safety of the workforce (Tonts, 2013). The organisation focuses on bringing development to the workplace with the coordination of the management and workers of the organisation.
Ken states that for an effective organisation, it is very important to have a good culture in the organisation. This is possible when both the employees and the leaders follow a set of rules and code of conduct. This drives everybody to work effectively.
BHP Billiton follows a democratic style of leadership where the employees are allowed to contribute their opinion. The management takes the responsibility of initiating the strategy. The management keeps the record of the process and compliance of the every worker. The focus of the company to bring effective environment in the workplace by solving the occupational health & safety with the help of workers (theaustralian.com.au, 2016). It has formulated a long-term plan where the implementation of it depends on the contribution of the employees (Boguslaw, 2016). This shows that the organisation follows a very democratic way to involve the employees to participate in the process of the organisation. The participative style of leadership is also found. The organisation motivates people to perform well by offering them a healthy workforce. The organisation communicates employees adequately about any strategy and makes them know so that the employees can contribute successfully.
C. Gap Analysis
The organisation can take the help of democratic and situational theory for the successful implementation of the strategies in the organisation. In the below-given table, this has been studied.
|
Situational theory |
Democratic Theory |
|
1. BHP Billiton faces different challenges during its operations. These challenges are basically situational. It demands immediate decisions to resolve the challenges or the issues faced by the organisation (Stanleigh, 2017). Thus it is very important for the leaders of the organisation to follow situational theory. |
Democratic theory is very helpful for the organisation that has a wide range of activities. The management of the organisation gives autonomy to the respective departments to formulate strategies so that the problems will be solved easily (analytitech.com, 2016). In this situation, the role of the employee is important. The employees contribute to the organisation and share their experiences and expertise. They get motivated to work as they own the company. For BHP Billiton, safety at the workplace is very important. The safety can be maintained when the employees know about the process and events of the workplace. They get trained to combat problems. Thus democratic style will help the organisation to be successful.
|
McGregor X style & Y style
|
McGregor X Style |
McGregor Y Style |
|
This style advocates that the leader should be an autocratic leader. This style of the leader will help the organisation to make the lazy people work perfectly. This style works where the employees do not contribute to the growth of the organisation. The employees of BHP Billiton are encouraged to follow the business ethics. They work as per the culture of the organisation. The company rewards and punishes the workforce as per the culture of the organisation.
|
This theory states that employees are required to be encouraged to work and they need to be appreciated. This will create motivation in the employees and they will serve the organisation well. For BHP Billiton, this theory will give effective results. |
D. Development of a leadership improvement plan
The current dynamics of the market shows that a leader must be very visionary and he or she should have the ability to lead the people in a very successful way. The present organisations focus on meeting the customers globally. In order to sustain in the global market, the organisation brings change in its culture (Bass, 2016). In order to bring change in the organisation and in the employees a leader or the manager of the organisation requires knowing about the needs, process and effects of the change. The new manager of the organisation also requires knowing how he or she should be effective in the change situation. It is good to know about the change from the theory of Lewin. The Lewin’s model discusses the process of the change.
Lewin’s Change model
The model has three phases. They are unfreeze, change and refreeze.
Unfreeze
It is the time when the organisation realizes that there is a need for change in the organisation. This change is initiated by the manager or the leader of the organisation. In this situation, the leader conveys the employees the need of the change and how it will be effective for the organisation.
Change
The change is initiated by the leader and it is implemented in the organisation. It is moving towards a desired level of behaviour.
Refreeze
It is the time when the change is established in the organisation. It becomes the culture of the organisation.
Role of transactional leader in the change situation
The transactional leader focuses on supervision, organisation & the performance. He or she gives reward or punishment to implement the strategy successfully. During the change process, the leader wants to implement change focusing on the process of the change (Boguslaw, 2016).
Role of transformational leader in the change situation
The transformational leader is a visionary leader. The leader sets examples and motivates people to perform. In the change management, the leader focuses on convincing the employees the need of change for the development of the individual as well as the organisation. Thus the change becomes successful (analytitech.com, 2016).
BHP Billiton has a well-structured management. The leaders of the management focus on the ultimate development of the organisation and the employees of the organisation. The leaders focus on supervision, organisation & the performance. They also motivate people to perform well and set examples for the followers. The leaders encourage the employees to accept the changes. The well-organised culture of the company directs the people to accept the change.
E. Anticipated Barriers to Change
Change is always a complex job. The change has been very common in the modern organisation. The barriers to change occur when the change initiative is not communicated to the employees in a correct manner. The employees resist the change when they do not understand the change process. The employees remain skeptical about the change as they feel the change may cause the loss of their jobs (Kannair, 2007). The technological change is also resisted by the employees. The employees cannot accept the new technology and feel frustrated. They feel that they are unable to cope with the change process and they quit the job. Failure of communication is also a barrier to change. The employees accept the change when they are trained and well communicated about the change process.
BHP Billiton is more concerned with awaring its staff the culture of the company. The company believes that the decision is taken as per the culture of the organisation. BHP has collaborative management and it works for the development of the communities. The company encourages people to contribute in the process of the change.
Conclusion
Leadership is very important for the development of the organisation. The organisation can use democratic and situational democratic style for the growth of the organisation. The leader should be a visionary and he or she should be a transformational leader. The leader should be well aware of the change management. As a change agent, the leader should motivate the people to accept the change.
Ken has clearly stated that his role is to manage the organisation and the employees in a successful manner. As the leader of BHP Billiton, he works carefully to meet the challenges of sustainable development. The focus of him to offer a quality life to all the employees of BHP Billiton. The company has been successful for the able leaders. The leaders believe in direct business activities and voluntary social investment. Ken believes that the work culture of the company is good and supports the development of the company.
References
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analytitech.com. (2016). Theory of Motivation. Retrieved 09 24, 2017, from analytitech.com: https://www.analytictech.com/mb021/motivation.htm
Bass, B. (2016). Difference Between Strategy & Operational Decisions. Retrieved 09 24, 2017, from smallbusiness.chron.com: https://smallbusiness.chron.com/difference-between-strategy-operational-decisions-31075.html
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bhpbilliton. (2015, 09 29). Resourcing Global Grwoth Strategic Report. Retrieved 09 24, 2017, from https://www.bhpbillitonstrategicreport2015.pdf
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Kannair, J. (2007). The Ethical Mind. Harvard Business Review, 85(3), 51-56.
Mintzberg, H. (2009). Managing. San Francisco: Berrett-Koehler.
simplilearn.com. (2016). abraham-maslow. Retrieved 09 24, 2017, from www.simplilearn.com: https://www.simplilearn.com/abraham-maslow-theory-of-motivation-article
Stanleigh, M. (2017). Role of Strategic Thinking in Business Planning | Business ... Retrieved 09 24, 2017, from https://bia.ca/the-role-of-strategic-thinking-in-business-planning/
theaustralian.com.au. (2016, 04 09). Andrew Mackenzie sets BHP Billiton for new era - The Australian. Retrieved 09 24, 2017, from www.theaustralian.com.au/business/...bhp-billiton...story/8e0d47c0eab66132087467150..
theconversation.com. (2015, 05 28). FactCheck: Is BHP Billiton Australia's largest taxpayer, averaging $8 . Retrieved 09 24, 2017, from theconversation.com/factcheck-is-bhp-billiton-australias-largest-taxpayer-averaging-8...
Tonts, M. (2013). The Shifting Geography of Corporate Headquarters in Australia: A. Retrieved 09 24, 2017, from www.tandfonline.com/doi/full/10.1080/00343404.2011.624511
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