BSB51915 Diploma of Leadership and Management
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Purpose of the Assessment | |||
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The purpose of this assessment is to assess the student in the following learning outcomes: |
Competent (C) |
Not yet Competent (NYC) | |
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1.1 Access project scope and other relevant documentation |
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1.2 Define project stakeholders | |||
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1.3 Seek clarification from delegating authority of issues related to project and project parameters |
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1.4 Identify limits of own responsibility and reporting requirements | |||
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1.5 Clarify relationship of project to other projects and to organisation’s objectives |
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1.6 Determine and access available resources to undertake project |
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2.1 Develop project plan in line with the project parameters |
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2.2 Identify and access appropriate project management tools |
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2.3 Formulate risk management plan for project, including WHS |
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2.4 Develop and approve project budget |
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2.5 Consult team members and take views into account in planning the project |
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2.6 Finalise project plan and gain necessary approvals to commence project according to documented plan |
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3.1 Take action to ensure project team members are clear about their responsibilities and the project requirements |
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3.2 Provide support for project team members, especially with regard to specific needs, to ensure that the quality of the expected outcomes of the project and documented time lines are met |
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3.3 Establish and maintain required recordkeeping systems throughout the project |
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3.4 Implement & monitor plans for managing project finances, resources & quality |
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3.5 Complete and forward project reports as required to stakeholders |
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3.6 Undertake risk management as required to ensure project outcomes are met |
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3.7 Achieve project deliverables |
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4.1 Complete financial recordkeeping associated with project & check for accuracy |
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4.2 Ensure transition of staff involved in project to new roles or reassignments |
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4.3 Complete project documentation & necessary sign-offs for concluding projects |
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5.1 Review project outcomes and processes against the project scope and plan |
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5.2 Involve team members in the project review |
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5.3 Document lessons learned from the project within the organisation |
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Assessment/evidence gathering conditions | |||
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Each assessment component is recorded as either Competent (C) or Not Yet Competent (NYC). A student can only achieve competence when all assessment components listed under “Purpose of the assessment” section are recorded as competent. Your trainer will give you feedback after the completion of each assessment. A student who is assessed as NYC (Not Yet Competent) is eligible for re-assessment. | |||
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Resources required for this Assessment | |||
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· Computer with relevant software applications and access to internet · Weekly eLearning notes relevant to the tasks/questions | |||
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Instructions for Students | |||
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Please read the following instructions carefully
· The assessment is to be completed according to the instructions given by your assessor. · Feedback on each task will be provided to enable you to determine how your work could be improved. You will be provided with feedback on your work within two weeks of the assessment due date. All other feedback will be provided by the end of the term. · Should you not answer the questions correctly, you will be given feedback on the results and your gaps in knowledge. You will be given another opportunity to demonstrate your knowledge and skills to be deemed competent for this unit of competency. · If you are not sure about any aspects of this assessment, please ask for clarification from assessor. · Please refer to the College re-assessment for more information (student handbook). | |||
ASSESSMENT BRIEF AND INSTRUCTIONS
PERFORMANCE OBJECTIVE
Students will demonstrate knowledge and skills required to define project, develop project plan, administer, monitor and finalise project.
INSTRUCTIONS ON SUBMISSION REQUIREMENTS
± You are required to use the project plan template attached and follow the assessment structure to develop a project plan for an organisation. You are to follow the exact layout of the template and complete all the sections of the template for the project plan.
± To complete this project plan, you have two options: 1) you may wish to select the organisation of your choice (where you may be working), or 2) select the case organisation scenario that is mentioned within this assessment.
± You are required to submit a hard copy of the assessment by the due date mentioned in cover page.
± There are no specific word limits on the project plan but you must ensure you complete all tasks within the template and the assessment structure.
CASE ORGANISATION FOR THE PROJECT (if not using your own organisational project)
Project Organisation: FRONTIER TOURING
Website: https://www.frontiertouring.com
(Information partly sourced from Frontier’s website)
Frontier Touring is one of the most respected, long standing, and proactive concert promoters in Australasia. Formed in 1979, Frontier has had a fundamental role in entertaining Australians and New Zealanders across three decades. This event management organisation that organises hundreds of concert projects in Australia is headed by Michael Gudinski. Frontier Touring has developed into one of the most highly respected touring companies in the Southern Hemisphere and continues to produce some of the most memorable tours to ever visit "down under". Since forming, Frontier Touring has toured some of the worlds most established and up and coming artists. Many of the most successful tours were the result of years of planning and the gradual (or sometimes meteoric) increase in venue size from tour to tour over the span of an artist's career.
1989 saw a major coup for Frontier Touring with the Frank Sinatra, Sammy Davis Jr. and Liza Minnelli Ultimate Event shows in Sydney and Melbourne. The shows, which were overwhelmingly well received in Australia, sadly proved to be Sammy Davis Jr.'s last trip down under, with the performer passing away the following year. Frontier Touring continued to raise the bar on tours to Australasia presenting the biggest concerts in the history of Australian rock music with the Guns N' Roses tour at Eastern Creek, Sydney (71,000) and Calder Park, Melbourne (66,000) in 1993. These events have been hailed as the best run, organised and most trouble-free concerts ever.
It was to be less than a year, however, before Frontier was to top this incredible success with Madonna's Girlie Show Tour - an event that saw the realisation of five years of planning. It was without doubt the biggest tour Australia had ever seen, with more than 500,000 people attending.
In 2003 Frontier Touring continued to predict trends ahead of the rest. When the name Norah Jones meant little to anyone, Frontier had her signed and committed to tour Australia. Eight Grammy Awards later, with sell out shows across Australia and the world, Norah Jones is now one of the most successful artists this decade, returning in 2005 for a major arena and winery tour. 2005 was another massive year for Frontier with Rod Stewart, Bryan Adams, Michael Franti, Xzibit, Diana Krall, Ben Lee, John Legend, Norah Jones, Green Day, Simple Plan, Velvet Revolver, The Dears, Death From Above 1979, Madeleine Peyroux, Dogs Die In Hot Cars, The Used, Foo Fighters, John Fogerty, Black Eyed Peas, and many, many more gracing our shores.
2006 proved to be another huge year for Frontier as the company continued to grow and strengthen its position as Australia and New Zealand's leading concert promoter. James Blunt, Taking Back Sunday, David Gray, Split Enz, Dashboard Confessional, Arctic Monkeys, The Countdown Spectacular, Rockstar - Taste Of Chaos 06, The Strokes, and the Foo Fighters at Sydney Opera House were just a sample of the exciting and diverse talent that toured under the Frontier banner. Billy Joel, Kylie, AFI, Rise Against, Modest Mouse, Tenacious D, Madeleine Peyroux, Lionel Richie, Tim Finn, The Killers, Crowded House, Arctic Monkeys, Christina Augilera, Kaiser Chiefs, Snow Patrol and many more headed to Australia in 2007, which Justin Timberlake's FutureSex/LoveShow tour had audiences and critics alike declaring it the tour of 2007. 2008 was a huge year for Frontier, with the company scoring the coveted #1 Australasian Promoter spot. With over 40 tours across the year Australian and New Zealand audiences were entertained by some of the world's most exciting artists, including PJ Harvey, Rod Stewart, The Police, Maroon 5, Foo Fighters, Simple Plan, Snow Patrol, Billy Joel, Crowded House, Sting & Edin Karamazov, Anti-Flag, MGMT and Kylie.
In the 2008 Pollstar End Of Year results, Frontier continued it's reign as Australasia's #1 Concert Promoter, coming in the number 15 spot Internationally with its closest Australasian competitor coming in at 27. 2009 followed suit for Frontier, bringing spectacular tours including Kings of Leon, The Black Eyed Peas, Leonard Cohen, Rise Against and Fall Out Boy amongst many others to the Australian and New Zealand concert going public. Melbourne's event - held at the iconic MCG - drew over 80 000 patrons, cementing it as the largest concert event in Australian history. Bringing together artists including Midnight Oil, Split Enz, Hunters & Collectors, Kings of Leon, Liam Finn and Bliss N Eso, Sound Relief was an event most of Australia will remember for some time to come.
2010 saw Frontier Touring turn 30 and celebrate their 500th tour with the illustrious Tom Jones and an array of massive tours including Leonard Cohen, Eagles and many more. Frontier Touring also had the first show in a new Hanging Rock concert series where the incomparable Leonard Cohen took his infamously serene performances to the iconic Hanging Rock in Victoria's Macedon Ranges.
In 2011, Frontier continued to tour the finest home-grown and international stars with the year seeing the return of Kylie, Kings of Leon, Bryan Adams, Lionel Richie, Stone Temple Pilots and Foo Fighters to name a few, as well as the Australian & NZ live debuts of a new crop including Sleigh Bells, Bruno Mars and Justin Bieber. 2012 heralded the return of international favourites, including shows from Maroon 5, James Morrison, The Script, Rod Stewart, Hall & Oates and Arctic Monkeys. On headlining debut were up-and-comers including Ed Sheeran and alt-J, who both put on shows to remember.
2013 saw great success for both Frontier and touring artists with the debut Australian shows of a number of exciting acts. These included sought-after shows from the likes of Imagine Dragons, Robert Delong and Bastille. Similarly, the response to Ed Sheeran in 2012 had been so great that he came back to play ten shows in late February. Australian music also featured, with Bliss N Eso and Jimmy Barnes playing killer shows, and the project organisation was graced with the presence of legends in the form of Bryan Adams’ arena tour and Bruce Springsteen & the E Street Band’s ‘Wrecking Ball’ tour, which saw tickets sell out at a record pace. The year ended on a high, with Taylor Swift’s ‘Red’ stadium tour - the first across Australia by a solo female artist in 20 years.
In 2014 The organisation welcomed Bruce Springsteen & the E Street Band back Down Under following massive demand for their 2013 Wrecking Ball Tour and the greatest rock'n'roll band in the world The Rolling Stones brought the 14 On Fire Tour to Australia and New Zealand. In 2015 alone they toured 58 tours made up of 256 shows including the Eagles, Foo Fighters, Drake, alt-J, Kylie Minogue and Rod Stewart amongst so many more. The company wrapped up the year with 41 shows in a fifteen day period from Taylor Swift, Ed Sheeran, Sam Smith, Rise Against, Rudimental, Lucinda Williams, Thurston Moore Band, Bully and One Electric Day. The one and only John Farnham played our final concert for the year, performing at Sydney's Qantas Credit Union Arena before its closure.
In 2017 Frontier Touring were treated to a variety of homegrown and international talent including Bruce Springsteen and the E Street Band, Justin Bieber, Julia Jacklin, Dan Sultan, Midnight Oil, Orchestrated, RNB Fridays Live, Lorde, Harry Styles and Paul Kelly to name just a few! 2017 also saw one incredibly acclaimed and revered artist return to Australia and New Zealand for the first time since 1993 – Sir Paul McCartney attracted sold-out crowds and rave reviews across seven unforgettable One
On One shows in December. In 2018, Frontier Touring is planning for several concert organising projects in Australia that includes world famous musicians and bands such as Boyz II Men, Clean Bandit, Ed Sheeran, Foo Fighters, Harry Styles, Imagine Dragons, James Blunt, Sam Smith, etc.
Project Situations & Ideas for Frontier Touring: Since Frontier Touring is a big organisation that organises massive concert projects it would be suitable for you to select a particular sub-project of a giant project. Given that the organisation is planning to have a massive event this year on Australia Day Concert, the event will include stars such Kylie Minogue, Bruno Mars, John Legend, Keith Urban, Jimmy Barnes and Maroon 5.
The event is expected to be in ANZ Stadium and run for the whole day till midnight. Due to the significant size of the event, the management of the organisation has broken down this large concert project (Australia Day Concert) into several sub-projects such as:
± Venue & Event Security Project
± Ticketing, Website, Advertising and Social Media Project
± Stage Management & Organising Project
± Sound and Lights Project
± Backstage and Dressing Room project
± Video Project
± Cleanliness and Maintenance Project
± Food and Beverage Project
± Finance and Accounting Project
± Media and VIP Guest Management Project
± Transportation & Delivery Project
± Concert Celebrity Escorting and Managing Project
Based on the above listed sub-projects, you may wish to select any ONE of the sub-project where you have being assigned as the project manager by your senior manager. Being a manager of the project organisation, you are required to ensure that you plan well ahead so that you can satisfy your celebrity musician clients who are performing and as well as other stakeholders such as concertgoers, media, televisions, VIP guests, and the local community in general.
CONTEXT AND SITUATION
You are working in one of the Project Department of the organisation and your Senior Project Manager has tasked you to undertake the project work. If you have chosen to use your own organisation, you may think of the project that relates with your organisation. If you have chosen to use the case organisation you will have to decide on any ONE of the project ideas mentioned in the case organisation details.
Your tasks include defining the parameters of the project, using project management tools to develop and implement project plan, consulting and communicating with relevant stakeholders to generate input and engagement, finalise the project including documentation and review the project outcomes.
Your trainer will play the role of the Senior Project Manager and expects you to submit a project plan following the Assessment Structure and using the template attached.
ASSESSMENT STRUCTURE & MARKING CRITERIA (for trainer use only)
The assessor is required to use the marking rubric below to assess the learner performance in each task as mentioned.
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Task Details |
Mark Allocated |
Mark Received |
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Project BSB51915 Diploma of Leadership and Management Assignment |
2 | |
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Executive Summary |
2 | |
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Force Field Analysis |
2 | |
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Introduction |
2 | |
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List of Activities |
5 | |
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Required Resources |
5 | |
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Project Purpose |
2 | |
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Project Scope (In Scope and Out of Scope) |
4 | |
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Stakeholder Analysis |
6 | |
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Project Parameters & Communication |
2 | |
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Project Team |
2 | |
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Relevant Legislation |
2 | |
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Project Budget and Cost Estimation |
8 | |
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Project Risks |
6 | |
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Risk Assessment and Management |
4 | |
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Variance Form |
2 | |
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Project Gantt Chart |
4 | |
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Project Flow Chart |
4 | |
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Project Review Form |
2 | |
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Project Team Transition Form |
2 | |
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Project Sign-off Sheet |
2 | |
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TOTAL |
70 |
Project Template follows next page.
PROJECT PLAN FOR ABC RESTAURANT
Project Submitted by:
PROJECT TITLE (use SMART method to clarify the project title with timelines and deliverables)
Refurbishment of ABC Restaurant.
We planning to make some refurbishment of increase the space for customer in the dining area. Our project timeframe will complete in 10 working days. During the process, our restaurant will be temporary closed. Purposed refurbishment area is approximately 36sqm. Project start date is 2 nd July 2018, Monday.
EXECUTIVE SUMMARY
The Executive Summary is a critical element of any report as it may be the only section of your plan that a busy senior manager from your company may have time to read before you present it, in a work context. The Executive Summary should be one pages length maximum and the following points MUST be included in the Executive Summary:
Summary of entire plan including:
- Project scope and purpose
Project scope: Renew existing painted wall to decorative wallpaper, remove and install new led lighting on the existing light position. Removed all old furniture, dining table and chair and purchase new furniture. No structure work will be change in this project.
Purpose: Purpose of this refurbishment is to create more efficient use of space in the restaurant dining area. Existing dining area only allow to fit approximately 25 customers. Design spaces into more workable layouts giving the impression of more space for dining area. Good layout of the working space also helps maximize employee interaction for better performance.
- Project deliverables
This project can benefit the business by improvement of customer service delivery to the customers and sale increase for this business.
FORCE FIELD ANALYSIS FOR THE PROJECT (Identify at least three forces in favour and three forces against the project)
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Driving forces |
Restraining forces | ||
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Restaurant reopening in certain timeframe, 10 days
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Tradies not turn up | |
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Purchase new furniture
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Cost |
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Serve more customer after the refurbishment
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Sort of employees |
INTRODUCTION
This section should provide company background and current vision and mission statements. Check with other stakeholders if the vision and mission statements are still current and supported. Gain support from stakeholders to make refinements on vision and mission statements, if necessary, and create organisational values statement.
ABC restaurant is designed to create a community atmosphere as a good, friendly, neighbourhood restaurant. We will be serving fresh, healthful meal for our customer. ABC restaurant has been running business for 5 years and we have lots of loyalty customer. Our mission is to increase customer satisfaction of our food and customer service. Create new dish or menu to suit all type of customer. Our business mission is to open a new branch in the city when we our sales margin archived continuously for 1 year.
LIST OF ACTIVITIES OR WORK BREAKDOWN STRUCTURE (add more to the table for more activities)
Total days of projects: 10 days
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1. Hire designer – Design new floor plan layout - 4 days 2. Get approval from the owner and building certifier - 2 days 3. Budget planning – 1 day 4. Material selection & Purchasing material – 3 day 5. Send approved drawings to sub-contractor to provide quote. - 3 days - Painter - Wallpaper installer - Electrician - Furniture supplier 6. Critical issues planning – 1 day 7. Organize sub-contractor working schedule – 2 days 8. Existing item removal – 1 day - Furniture - Lighting - Wall design - Waste bin or container deliver to site 9. Electrician – 2 days - Rough in and install new wiring for new lighting - Install new LED down lighting and decorative lighting as the plan 10. Painting – 2 days - Site preparation, apply undercoat paint - Apply second and third coat ceiling paint as the plan 11. Wallpaper installer – 2 days - Existing wall preparation before install new wall paper - Install wall paper as the plan 12. New furniture – 2 days - Install new furniture, chair and dining table - Place in the position as the design plan 13. Completion – 1 day - Final site cleaning & Building certifier inspection |
REQUIRED RESOURCES (List all resources required and add more bullet points)
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PROJECT PURPOSE AND OBJECTIVES |
Describe the purpose and the need of the project. Also mention at least 3 objectives of the project. The purpose of this project is to attract more customer. It also provides an additional promotional opportunity because having renovated space will be automatically provides a basis for a new advertising. Improve the dining environment so customer enjoy the atmosphere dining here. Objectives of the projects: 1. Increase space efficiencies 2. Increase sales 3. Increase customer satisfaction rate |
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PROJECT SCOPE |
Clearly define the logical boundaries of the project. Note with clarity what is and is not covered by this project. In-Scope: - Interior design plan - Material selection - Purchase new dining chair and table, reposition - New wall paper installation - New ceiling light installation - New ceiling wall painting Out of Scope: - Extension of the restaurant - Kitchen renovation - New equipment - Plumbing works |
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STAKEHOLDER ANALYSIS |
Identify at least 3 groups or individuals who may participate in the project. List the major project roles and responsibilities of the actual people involved. Stakeholder 1: Project manager Roles and Responsibilities: Ensure this project is approved by council. Project manager is responsible for the project completion, make sure the project complete on time. Completing the project within agreed budget. Completing the agreed scope of works. Communicate with all the subcontractor. Stakeholder 2: Sub-Contractor Roles and Responsibilities: Ensure the material use is according to the project selected material. They need to complete the agreed scope of work on due date. Supply all necessary equipment, labour and services to complete the project. Follow the working schedule accordingly. Stakeholder 3: Restaurant Manager Roles and Responsibilities: Give notice to all employees about the shop closing date and re-opening date. Reschedule all employees working schedule. Notify to employees if the project unable to complete on time. |
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PROJECT PARAMETERS |
Identity and explain at least 3 deliverables of this project. What communication tools are you proposing? Project time – 10 days, and gain more customers and sales Project risks – exceed budget, not retain new customers, delay of project Project costs – determination of money that a project will most likely consume to be completed. 10600for our budget Communication tool * Social intranet software * Smartphones * meeting |
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PROJECT TEAM |
Include the team names, team leaders and number of team members in each team Team leader - Ben Team member - Wallpaper installation - John, Tony Team member - Lighting installation - Daniel Team member - Funiture installation and position design - Krissy, Johnson Team member – Existing furniture removal – Richard Team member – Painter – Almond |
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RELEVANT GOVERNMENT LEGISLATION AND CODES OF PRACTICES |
Name the legislations, laws, regulations and codes of practices (with year) that might affect your project. Explain how the law/laws will affect your project. Work Health and Safety Act 2011 Work Health and Safety Regulation 2011 * follow all health and safety rules, use personal protective (safety) equipment if your employer gives it to you and shows you how to use it. Once some injury or accident happens project might will delay or might be cancelled. Building act 1975 * Need to obtain building approval certificate Electrical Safety Act 2002 * preventing persons from being killed or injured by electricity; and preventing property from being destroyed or damaged by electricity |
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CURRENT OR FUTURE RELATED PROJECTS |
If this is a linked project to other project(s), please highlight the related projects. Expand the business and open a new ABC Restaurant in Sydney in 2022. |
PROJECT BUDGET & COST ESTIMATION
± Include all the cost factors such as resources that you are using, hidden costs, consultation costs, fixed costs, variable costs and the costs for project activities.
± Consider the total timeline for the budget. For example, if your project is running for 3 months, include all the costs for three months.
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Cost Factor |
Total for the cost factor | |
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Project management |
1350 | |
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Wall paper |
1200 | |
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Painting |
600 | |
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Lights |
1200 | |
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Chairs |
1600 | |
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Tables |
1950 | |
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Electrician and labor fee |
1200 | |
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Re opening cost |
200 | |
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Misc |
300 | |
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Contingency |
800 | |
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Total |
10400 | |
PROJECT RISKS
Identify at least 3 potential risks to this project and explain your strategies to reduce/eliminate/control the risks.
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Risk 1: Insurance and security Risk Management Strategy: Insurance cover: make sure that your contractors are able to provide proof of current public liability cover Security – construction sites are often a target for vandals. Your construction contract should stipulate that contractors are obligated to provide the necessary means (such as perimeter fencing) to secure the site for reasons of safety and to protect it from trespassers. |
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Risk 2: Physical risks Risk Management Strategy: With falls from heights causing the highest number of fatalities, safety precautions are a must Provision of protective systems and equipment Full training in safety awareness and in the use of ladders and other equipment Electrical safety – unsafe use of electricity can result in electrocution, burns, fires, injuries and fatalities. Electrical work and equipment used on construction and demolition sites need to comply with Australian Standard
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Risk 3: Budget blowout Risk Management Strategy: To avoid a budget blowout, engaging a quantity surveyor to estimate the cost of construction before lodging a development application with the local council – this will ensure you don’t end up with approval for a renovation you can’t afford.
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RISK ASSESSMENT AND MANAGEMENT (INCLUDING WH&S)
Using the three identified risks, you are now required to assess and manage the risks using the “Risk Matrix” below. Imaginary samples provided inside matrix.
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FREQUENCY |
CONSEQUENCE | ||||
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Insignificant outcome |
Minor outcome |
Moderate outcome |
Major Outcome |
Catastrophic outcome |
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Almost certain |
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Likely | |||||
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Possibly |
Injury by falling from heights |
Out of budget: Might cancel the project | |||
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Unlikely |
Losing some property or mess around by trespassers | ||||
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Rare |
Burns, fires, injuries and fatalities in electrocution | ||||
VARIANCE REQUEST
Fill this form if there are changes to be made in the project during the project work.
We completed the project on time. No variance occur during the process.
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Variance Form | |||
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Issued By: |
Requested By: |
Change Request No:
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Date:
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Item of Scope Affected | |||
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Nature of Change Requested | |||
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Reason for Change | |||
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Impact on Resources | |||
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Impact on Budget | |||
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Impact on Schedule | |||
Change Authorised: /No |
Adjusted Project Completion Date: |
Adjusted Final Budget: | |
PROJECT GANTT CHART
Simply list the project activities and tasks in Activity/Task column, select an appropriate time interval (days, weeks or months) and allocate the duration using the other columns. Under the appropriate column, use shading from the Format/Cells/Patterns menus to decide on the duration.
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Activity/Task |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
11 |
12 |
13 |
14 |
15 |
16 |
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Activities before project started (16 days) |
11 June |
12 June |
13 June |
14 June |
15 June |
16 June |
17 June |
18 June |
19 June |
20 June |
21 June |
22 June |
23 June |
24 June |
25 June |
26 June |
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1. Hire Designer – Design purpose drawing | ||||||||||||||||
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2. Get approval from the owner and certifier | ||||||||||||||||
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3. Budget planning | ||||||||||||||||
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4. Material selection & purchasing | ||||||||||||||||
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5. Obtain quote from sub-contractor & supplier | ||||||||||||||||
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6. Critical issue planning | ||||||||||||||||
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7. Sub-contractor working schedule | ||||||||||||||||
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Activities of the process (10 days) |
2 July |
3 July |
4 July |
5 July |
6 July |
7 July |
8 July |
9 July |
10 July |
11 July | ||||||
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1. Removal and preparation | ||||||||||||||||
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2. Electrician | ||||||||||||||||
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3. Painter | ||||||||||||||||
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4. Wallpaper installer | ||||||||||||||||
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5. New furniture installation | ||||||||||||||||
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6. Final inspection and cleaning | ||||||||||||||||
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Time / Date à |
PROJECT FLOWCHART
Draw a flowchart for your project based on the list of activities that you have within your project. Use the following basic symbols to represent your flowchart. (Delete the symbol picture if you need more space to fit your flowchart in one page)
POST PROJECT REVIEW
Use the following form with the project team to assess the project. Summarise the “lessons learned” for use in future projects.
Issued By: Ben Date: 16 July 2018
Key Project Stakeholders Consulted: Stephanie
For each Project Milestone or Phase, identify what worked, what didn’t work and ways to improve the process the next time.
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Milestone/Phase |
What Worked |
What Didn’t Work |
Ways to Improve |
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Design phase |
Draw the purposed project layout and new furniture plan |
Designer didn’t note down the details for installer. Example: Wall paper should apply to which wall. |
Need to provide more details and communication with the designer. Add more details in the drawing so all sub-contractor can clearly understand how to do. |
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Painting phase |
New ceiling paint applied |
Painter did not masking the painting area with tape and cover sheet to protect surface around the ceiling. Caused paint tinted everywhere. |
Project manager need to cover up the bar or counter area to avoid any dirt or damage happen during the process. |
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New furniture installation phase |
The installer position and installed all furniture as per plan. |
The installer didn’t clean up all the boxes and plastic bags during unboxing the furniture. |
We need to note down in the contract to all sub-contractor they are responsible to remove all rubbished to selected location. Do not leave it on site. |
TRANSITION OF PROJECT TEAM TO NEW ROLES (Where the project team will move next)
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Project Team Transition Template | ||||
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Team Member Name |
Current Project |
Current Role |
Next Project |
Next Role |
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Ben |
Refurnishing |
Project manager |
New branch in Sydney |
Project manager |
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Stephanie |
Refurnishing |
Consultant |
New branch in Sydney |
Consultant |
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Jen |
Refurnishing |
Restaurant manager |
New branch in Sydney |
Coordinator |
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Alex |
Refurnishing |
supervisor |
New branch in Sydney |
manager |
PROJECT COMPLETION & SIGN-OFFS (Complete the project handover form)
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Project Sign-off Sheet | |
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Project Name: Refurbishment of ABC Restaurant |
Project Manager: Ben |
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Start Date: 2 July 2018 |
Completion Date: 11 July 2018 |
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Project Duration: 10 days |
Sponsor: Jen |
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Project Goal/objectives:
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Project Deliverables:
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Client(s): ABC Restaurant Owner - Jen | |
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By signing this document, I acknowledge that I have delivered all the stated deliverables at the agreed to quality levels. |
By signing this document, I acknowledge that I have received all the stated deliverables at the agreed to quality levels. |
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Project Manager Name and Signature: Ben, Ben |
Sponsor Name and Signature: Jen, Jen |
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Date: 13 July 2018 |
Date: 13 July 2018 |
APPENDIX (Attach Project Drafts, Plans, Images, Pictures, or any other attachments)
https://www.fuhrmannconstruction.com/benefits-of-renovating-your-business/
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