BSB50615 Diploma of Human Resource Management

Assessment - Submission Guidelines

• All work must demonstrate a satisfactory standard of literacy (i.e. standard spelling and correct grammar).
• All assessment tasks must be submitted via Moodle Submission Link by due date i.e., two weeks after the receipt of assessment task details.
• Students are advised that extensions beyond the due date must be negotiated with the relevant facilitator in advance.
• Marked assessments will be returned with written feedback comments in the Moodle website within one week of receipt of the assessment tasks.
• Resubmitted assessments must include the original corrected submission.
• Students are required to keep a soft copy of all work submitted.

Task 1 – Knowledge on WHS

1. Why is it important that all workers have access to health and safety information? Discuss in 80 – 100 words

It is significant to ensure information integrity. The information should be consistent, legal, for that the senior administration may use several sources to determine the reliability of the information, linking, correlating and matching information to assist in ascertaining its consistency. It is also essential that the workers have access to health and safety information so as to foster healthy and safety procedures in the work environment. The employees should be aware of the place to source healthy and safety information both for internal and external.

2. Where might information about hazards and the outcomes of risk assessment and control result from? Discuss in 120 - 150 words.

Assessing legislation, rules and codes of practice. These are the main reliable sources for they provide the policies and guidelines on hazard prevention and management. The information can also be obtained from the new changer of improvements to machinery and processes, by examining the machines before work commencement and during work. Team work members can also be formally consulted for information or everyday informal consultation with colleagues. Information can also be obtained through regular meetings and over-all housekeeping. Additionally, such information can be obtained by going through the health and safety records such as vulnerability reports, dangerous substances and hazardous good registers, and injury reports. Job place inspections and audits and audit reports on health and safety can also be sources of such needful information.

3. What are the benefits of consulting with workers about health and safety issues? Discuss in 120 – 150 words.

Consultation with workers regarding the organization’s health and safety problems is significant because it results in proprietorship and support for initiatives. Consultation and inclusion encourages workers to advance and to contribute towards constant growth. Consultation is also a show of corporate respect for the worker and an indication that the views and experience of the worker are valued.  Additionally, consultation results in more loyalty and support for the aims of the organization which also leads to increased productivity. Consultations with the workers provides viable information because the workers are the ones that best understand the work, work conditions and the risks.  Consultation with workers on health and safety issues is important in the revision and improvement of work related policies that will also aid in the prevention of any future harm.

4. Explain the role of the HSR (Health and Safety Representative) in each of these consultation procedures:
   1. Attendance in team meetings (50 – 80 Words)

• Improve conditions, resolve disquiets and problems associated to work environment or job related practice
• Negotiate on behalf of workers
• Establish procedures on emergency stop-work
• Inspect health and safety problems and complains
• Represent the members  of the work group in health and safety sessions with the PCBU
• Foster the health and safety of the workplace for workers
• Attend investigations of the workplace by the investigator
  1. Early response to work suggestions, requests, reports, and concerns put forward to management. (60-100 words)
• The HSR will provide solutions to health and safety issues that the work group requires to be discussed and resolved, and that demands the decision of the management. The issues may be consultation on the administrative meeting for an initial response for a good or bad feedback. When workers are incorporated into the process of decision making, an aspect of ownership, devotion and support is instilled in them.
  1. Requirements as specified in Commonwealth and state/territory legislation, regulations and codes of practice. (80 – 150 Words)
• The election of the Health and Safety Representatives or Health and Safety Commissioners is stipulated for by the health and safety legislation. This is reliant on whether the workers would like to get the support of such workers and it is also depends on the size of workers in the company. The intention of such a representation is to formalize the methods or processes for consultation and teamwork between the workers and the administration. The HSC assists in the establishment and distribution of policies and measures that foster health and safety at work.

5. Health and safety issues raised through consultation should be dealt with promptly. Why is this? Discuss in 12 – 150 words.

• The issues should promptly be dealt with so that issues are ascertained on the floor to promote a workplace that is safe and secure and is useful to both the company and the workers. Also, the issues identified through consultation should be addressed as fast as possible to prevent the resolution of disagreements or complaints under the prerogative of quasi-judicial entities and tribunals which serve to appease or mediate specific issues. Immediate resolution of the issues raised through consultation is important because the very workers have the most appropriate solutions or recommendations which just need to be assessed by the management before implementation. Prompt responses will also ensure efficiency at work because the hindering factors will be resolve as at and when they arise.

Task 2 – Application on record keeping and communication

1. Create a meeting agenda template suitable for a HSC.

AGENDA
TOPIC: Meeting of the Committee of health and safety Date: Location :	Present:
	Absent with apologies:
i. Introduction and welcome ii. Apologies iii. Confirmation of minutes of previous meeting iv. Results of the workplace inspection v. Latest Cases of injury vi. Assessment of the progress of the WHS activities vii. Any reported WHS problems viii. Updates on the implementation progress of WHS ix. Review of contractor  amenability x. Evaluation of work safety measures xi. Any changes in legislation xii. New business

2. Create a meeting minute template suitable for a HSC.

1.	Meeting date, venue and time
2.	Attendance
3.	Deliberated issues (reports, issues, statistics)
4.	Reasons for recommendations (and counter opinions raised)
5.	Recommendations: definite action, timeframe and responsible individuals
6.	Date and time of next meeting
7.	Chairperson’s signature

Task 3 – Knowledge on Training and Development

1. What is TNA (training needs analysis) and how can it be conducted? Discuss in 100 – 120 words.

• TNA is the official process for ascertaining the gap between the necessary skills and degree of knowledge of workers to equip them to carry out duties and the present skill and level knowledge of workers. The process of TNA gives the management the correct overview of the training needs of the personnel in order to help them in identifying the organizational training needs. The training needs can be undertaken by having all the workers to fill in a questionnaire about their need with regard to health and safety needs. A survey can also be conducted on the HSC members and the findings assessed, debated and training planned.

2. What are the 6 steps in developing a training program?
3. Examine the outcomes of the survey
4. Develop a worker training profile

• Create a training development plan

1. Notify all the workers of the training development plan
2. Implementation of the training
3. Assessment of the effectiveness of the training
4. What are the benefits of evaluating training to both workers and the organization? Discuss in 80 -100 words.

• Evaluation of the training is important to the organization and to the workers because it helps to measure the individual and corporate success. It also ensures that the goals of training are achieved, the learning outcomes are achieved and the anticipated rewards attained. The assessment will also help to in ascertaining the relevancy and usefulness of the training objectives, the areas covered by the training, the trainee’s’ learning and the expertise of the trainer.

4. When evaluating health and safety training, how can you determine the appropriateness and effectiveness of the training? Discuss in 80 -100 words.

• The appropriateness and effectiveness of training can be determined by comparing and mapping against previous performances in specific areas and conducting reasonable evaluation. Effectiveness of training can also be ascertained when training objectives are clearly outlined and when the company resources are effectively used to accomplish the clearly outlined training objectives. The training effectiveness can also be determined by examining whether the training objectives are geared towards meeting the current training needs.

5. What should be evaluated in relation to a health and safety training program? Discuss in 150 – 200 words.

• The health and safety training program evaluation should be based on various aspects. The evaluation should ascertain whether the program promotes safety at the workplace. It should also demonstrate insight into the reasons for safety procedure, whether it minimizes the injuries and risks at the workplace. Whether it generates improved satisfaction of the workers. The training programs should also be ascertained whether they increase the employees’ insights of PCBU credibility. Low levels of work absenteeism and attrition due to concerns and issues related to health and safety. An effective training program should be economical in that its costs are worth the expected results, however, the training costs should not be beyond the organizations capability. It should also clearly outline its limitations. The training program should also be evaluated on its frequency, that is the rate and number of times the program is to be implemented.

Task 4 – Application on Managing Costs

Your organization has identified an increase in injuries to workers who use the new plant. You are responsible for training in the area where the injuries occur. Your rate (for the exercise) is $360 per day. A training needs analysis concludes a training program will reduce the injury rate.

Consider:

• The training needs analysis will take two days, including reporting to management
• It will take you five days to develop the training program
• You can get a good training video at a cost of $375
• You will need to hire a TV/Video for each session, cost $120
• Handouts will cost $12 per participant
• Management wants you to conduct the training at a venue that costs $195 per day
• Catering in available, $25 per participant per day
• You will deliver the training
• Lost production is costed at $320 per day per participant

You will train 20 (twenty) workers in 5 (five) groups. Each course runs for one day. Administrative support works out at $28 per participant.

Calculate the cost of training.

Cost of Training	$
Development Costs: Cost of Trainer (12 days * $360) = Admin support =	4,320 560
Session Costs: Catering  (21 workers and trainer *25) = Venue (5days) 5*195 =	525 975
Participant costs: Lost production (20 workers) 20*320*5 =	32,000
Course costs: Training video (1) = Handouts (20 workers) 20*12=	375 240
Total	38,995

Task 5 – Application on Controlling Risks

1. Give an example of each of the following types of controls for managing hazards.
   1. Elimination

Design processes factor in monitoring and conditions to eradicate risks eg noise control

1. Substitution

Wheels made of aluminium oxide which is inert, less hazardous and durable have substituted wheels made of silica which were used for grinding sandstone

1. Engineering

Machinery, work mechanisms, equipment, jobs can be redesigned to minimize or remove risks for workers. For instance, threats in manual handling against mechanical lifting machines.

1. Administration

Administration can be adopted to alter work conditions and jobs to reduce the associated risks. For example, controlled time of performing specific tasks can minimize the exposure risk to some threats like chemicals, UV light, stress, loneliness etc.

1. Personal Protective Equipment (PPE)

Personal protective equipment is a signal to review the risk management on a planned basis. If it is impossible to avert or lessen the risk exposure using other means except for the use of PPE, then the workers exposed to such conditions must be provided with PPE and thoroughly instructed on how to use them.

2. How often should risk assessments be conducted? Discuss in 50 – 80 words.

• An additional hazard identification should be undertaken the moment a control has been implemented to ensure that the control is operational or its implementation has not resulted to another hazard. However, in the event that a new hazard is identified, a new risk valuation is to be conducted and measures of control adopted. Also, if hazard elimination is unsuccessful meaning the threat was just reduced, then it should be incorporated in the hazard register and be reviewed routinely.

Task 6A – Summative Knowledge

1. What are the key aspects of health and safety legislation? Discuss in 200 – 250 words.

• Workplace safety and health is a broad area that involves the prevention of work-related hazards associated to each task. It primarily serves to foster and sustain the best workplace safety and health level. The implication of this is the establishment of conducive work environment to avert accidents at workplace and job-related diseases. The main aspects of health and safety legislation include:
  • protection for each worker
  • Duty of care not to compromise ones’ safety and health or of another;
  • Address OHS problems promptly; and
  • Consultation with workers to deliberate on the penalties for the violation of the legislation.

The legislation emphasizes on performance. This approach focuses on result accomplishments instead of just adhering to a combination of rules stipulated by the government. As a result, each workplace is provided with the freedom necessary to revert to their personal safety requirements. The legislation offers an overall background upon which managers can regulate their own OHS needs together with the workers.

With regard to the scope of the health and safety legislation, the concepts of work-relates safety and health apply to all kinds of jobs, be it construction, industrial, farming, fisheries, services, mining or health care. Additionally, they also encompass organizations and subcontracted staff. With respect to job-relates safety and health and the timeframe for work activity, working day includes the time spent moving in and out of the place of work and any similar journeying. Thus, occupational health and safety also covers safe travel.

2. What processes or procedures might an organization use to identify hazards and monitor risk control procedures? Discuss in 200 – 250 words.

• Risk has been defined as the likelihood that injury may take place when exposed to a hazard. Hazard identification encompasses ascertaining all the aspects and circumstances that might inflict injury to individuals. The work aspects in which hazards can rise include:
  • Job tasks and their manner of performance
  • The Physical workplace
  • The machinery and materials used at work
  • Job design and control

Various techniques can be used to ascertain workplace hazards:

• Workplace assessment and observation of work performance
• Consultations with the workers regarding any encountered health and safety issue while working
• An assessment of job-related records of incidents, threats and employee grievances
• Analysis of any recommendation and information concerning hazards and threats related to your specific sector or the type of work. For example, the information availed by industry associations, suppliers or producers.

Measures of control that have been adopted must be appraised, and if need be, revised to ensure they are operational as expected. Control measures need to be reviewed especially in the following situations:

• Ineffective control measures such as when an accident takes place
• Before workplace changes that are likely to cause a new or different health and safety risk which the current control measures cannot control effectively.
• when there is a request for review by the health and safety representative
• when the outcomes of the consultation show the necessity of a review
• When a different or new threat or hazard is ascertained.

3. Explain how the hierarchy of control applies in the work area. Discuss in 200 – 250 words.

• The hierarchy of control develops a structured method to monitor workplace safety by providing a structure to choose the best control measures to remove or minimize the threat of specific hazards that have been found to be the result of business operations.

There are six stages of control measures in the hierarchy of control, and they are ordered beginning with the most effective measure on top to with the last one being the least effective. This implies that the choice of the control measure starts from the top of the hierarchy downwards. These steps include:

1. Elimination – completely eradicates the cause of the threat
2. Substitution – regulates the hazard by interchanging it with a more safer method to attain similar results

• Isolation – the individuals under threat are separated from the hazard through isolation

1. Engineering – this involves the use of physical changes to reduce any threat that is remaining, such as improvement of a machine by introducing additional safeguards.
2. Personal Protective Equipment (PPE) – this necessitates the workers to put on PPE such as supply of gloves, boots etc.

The hierarchy of control is important to both the management and workers because it preserves the well-being of the worker thus increasing productivity and minimizes the costs incurred in the treatment of the injured worker or avoids the litigation costs as a result of failure to reward injured employees.

Task 6B – Summative Project

You work in a large department store and are the newly appointed health and safety representative for your work group. The organization is wanting in its compliance with health and safety compliance.

Your task is to create an action plan (3 – 5 pages) for what you will do to address these problems and turn your workplace into an example of health and safety best practice. Use the template provided as a guide.

Factor	Actions to be taken	Date	Person Responsible	Additional Factors	KPIs
Workers ignorant on health and safety legislation and relevant codes of practice	- OHS policy. Develop a written OHS policy (in consultation with the workers) which clearly outlines the roles and responsibilities of the workers and management.	08/05/2018	HSR	- Create awareness plan of Health and  safety legislation and codes of practice, and their significance	Reduced health and safety risks and incidences
No workers training on organization’s health and safety policies, procedures and programs for last two years, and are not sure of any changes	- Create a Training needs assessment policy that clearly shows the roles and responsibility of the managers	12/06/2018	HR	- Develop a training plan that outlines the frequency and time frame of training and the roles of the management - Training of managers and supervisors on organization’s health and safety policies	Adherence to organization’s policies and procedures on health and safety
No mechanism to inform workers of the outcomes of hazard assessment	- Develop a procedure for communicating feedback on hazard assessment outcomes to the workers	8/8/2018	HSR	- Emphasize on the significance of Communicating hazard assessment to the workers	Routine communication of hazard assessment outcomes to workers
Minimal support for work teams to manage workplace hazards	- Train all supervisors and managers on significance of supporting the work teams on management of workplace hazards	9/09/2018	HSR	- Develop policy on the Management of workplace hazards	Work teams are able to manage minor work area hazards
Issues raised by workers are ignored by the management	- Sensitize the supervisors and management on the key aspects of health and safety legislation	10/10/2018	HSR	- Emphasize on the importance of Addressing workers’ issues promptly	Prompt feedback on workers’ issues
Little feedback communication to workers on consultation outcomes on health and safety issues	- Develop an issues resolution procedure and train the staff - Ensure that OHS agenda is given priority in board meetings, administrative and group meetings	08/01/2019	HSR	- Establishment of a health and safety committee’ - Develop and implement informational sources for staff such as newsletters and notice boards - Develop OHS committee procedure	-Adequate feedback on consultation process to workers -Employee satisfaction on consultation feedback.
No training needs assessment (TNA) on health and safety for the last two years	- Develop policy on TNA - Develop policies and procedures on TNA	09/02/2019	HR	- Train employees and management on the essence of TN	- TNA
Reluctance by the management to approve training on health and safety for fear of costs	- Develop a written policy on routine training - Develop training plan	23/03/2019	HR	- Train management on the significance of training on health and safety	- Routine training
Un updated workplace hazard assessment for the past six months	- Develop  written policy and procedures on hazard assessment	23/04/2019	Risk compliance officer	- Train supervisors and managers on hazard assessment	- Routine hazard assessment
4 Identified hazards in previous hazard assessment have not been acted upon	- Create policies and procedures of hazard assessment - Emphasize on priority of OHS agenda in the board meeting	6/05/2019	Risk compliance officer	- Train the management on the importance of prompt action in results of hazard assessment	- Prompt responses to outcomes of hazard assessment
No procedure in risk identification, control and regulation	- Develop policy and procedures on risk identification, regulation and management	18/07/2019	Risk compliance officer	- Train the staff on risk identification, regulation and control	- Reduced risk levels
Management not sure on what health and safety records should be kept and how they should be filled	- Develop policies and procedures on health and safety records	30/07/2019	HSR	- Train the management on which health and safety records should be kept and they should be filled	- Effective storage of health and safety records - Proper filling of health and safety form