BLB4135 Employment Law in Australia - Foodora Fires
Question
1. Discuss the legal issues arising from this newspaper article
Foodora fires courier for refusing to quit workers' chat group
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Foodora courier Josh Klooger was sacked after refusing to hand ownership of a worker chat group to the company. Eddie Jim
Food delivery service Foodora fired one of its cyclists for refusing to hand over control of an encrypted chat group that its workers were using to talk about pay and conditions.
The Transport Workers Union on Wednesday launched legal action on behalf of the cyclist, Josh Klooger, in a case it hopes will set a precedent on whether contractors in the food delivery industry are in fact employees entitled to minimum pay and conditions.
Mr Klooger set up the invite-only "Teamchat Foodora Melbourne" in 2016 via the encrypted messaging service Telegram to allow cyclists to exchange tips about the job and swap shifts.
But after Foodora removed base rates and set pay at $7 a delivery, cyclists started using the group to talk about pay and conditions and to find out what other similar jobs were paying.
Emails show Foodora's compliance unit, based in Singapore, advised Mr Klooger on February 22 that he was "potentially breaching confidentiality and intellectual property rights of Foodora by maintaining and/or refusing to transfer ownership of telegram groups created by you within the scope of your contract with Foodora".
The company requested that Mr Klooger "immediately leave the groups so that Foodora can become owner by recreating them with the contractor network".
Fired days after TV appearance
The use of informal chat groups has become a common tool for gig economy contractors to share information about the job, including at Uber and Deliveroo. But as rates have fallen, workers have increasingly used the groups to organise over conditions.
Mr Klooger, who was hired by Foodora in 2015 and paid $14 an hour plus $5 a delivery, has been a vocal critic of Foodora lowering rates and addressed cyclists at a TWU protest about the issue in Melbourne on January 31.
He later appeared on Channel 10's The Project on February 25 for a story on claims that riders were underpaid, injured, racially abused and threatened.
The following week, on March 2, Foodora emailed Mr Klooger saying he had failed to respond or comply with its previous notification to transfer the Telegram groups.
In that regard, specifically the breach to IP rights of Foodora, we decided to not continue contracting your services and take the opportunity to serve you this notice of contract termination effective immediately."
The company flagged it may take further action to "recover" its IP assets.
'No rider punished for public activity'
In his defence, Mr Klooger said Foodora was also an administrator of the group and that when he received its February 22 email he helped transition drivers to new group chat platforms provided by Foodora.
A Foodora spokeswoman said "we can assure that neither Josh Klooger's or the termination of other riders' services is done lightly".
"In light of this, no rider has ever been punished or had their services revoked due to their participation in any public activity or for expressing an alternative view."
Unfair dismissal claim a test case
The TWU has filed an unfair dismissal claim in the Fair Work Commission on behalf of Mr Klooger as well as another Foodora cyclist, Avi Winner, who was sacked for "inactivity".
In his claim, Mr Winner said he was hired at $10 a delivery last year but was automatically removed on February 20 when he failed to secure a shift for four weeks.
He said Foodora had moved him down to a lower-priority "batch" of cyclists after he went on holiday, despite notifying them beforehand. The batch made it harder for him to get shifts despite multiple attempts.
When he requested his account be reactivated, Foodora said he would have to reapply for the job but based on the lower $7-a- delivery contract.
The commission will first have to determine whether Foodora's contract arrangement resembles an employment relationship, including by considering the company's level of control over the cyclists, hours and requirements for uniforms.
But if successful, the ruling could entitle Foodora cyclists and others in the food delivery service to minimum wages, paid sick leave, superannuation and penalty rates.
'No guarantees on hourly rate'
TWU national secretary Tony Sheldon argued Foodora had classified the cyclists as independent contractors but treated them like employees.
These unfair dismissal cases are about demanding rights for workers and standing up to the tech billionaires who continue to slash rates and conditions as new entrants enter the market," he said.
"Delivery riders are demanding a voice to raise issues of exploitation and safety without being victimised in any way."
Foodora's spokeswoman said contractors "have the freedom to work when and where they want, as much as they want".
"The nature of the contractor status is that there are no guarantees in terms of an hourly rate."
However, she said "no Foodora contractor is or has ever been penalised for taking time off work if their absence is registered or communicated via the appropriate channels".
Source:
Australian Financial Review. 14 March 2018.
Hints:
Your approach should be to write about each key paragraph of the article. Identifying the key legal words or phrases in the article and explain what they mean (definitions). Next, provide a more detailed discussion of how these legal concepts relate the matters being discussed in the article. For example, “In Paragraph 1, The Fair Work Commission has the power to cut penalty rates because......". “In paragraph X, the different industries are discussed separately because each industry has its own Award. An award is a legall binding order made by the Commission.....”
When defining and discussing the law, you must refer to appropriate sections of legislation and/or appropriate cases.
In addition to discussing and explaining, your answer should also incorporate your own opinions, thoughts and arguments. For example, you may argue the Commission’s decision was fair; or you may argue that Commission's decision was unfair.
Please use the materials from class (slides, including links to information in the slides where relevant), the Interteaching Class Discussion Guides and textbooks to answer the questions. Further research of the law is expected where appropriate (It is appropriate to read the case in order to discuss the issues fully – the link is included ; if the article is talking about a section in the Fair Work Act, it is appropriate to read the section on www.austlii.edu.au)
2. Your task is to find a news articles published in the last 12 months and discuss the employment law issues. The article must be discussing Australian employment law.
Here are some ideas of where to look:
- The Age, Financial Review and other major newspapers.
- Workplace Express
- net.au
Choose the articles which are most interesting to you. Discuss and explain the articles to someone who has no legal knowledge at all.
Answer
Employment Law in Australia
1. In Australia, the main law on the regulation of workers' rights is the Fair Work Act 2009 (FWA). The FWA provides the minimum standard of workers' rights, as described in the National Employment Standards (NES).
The action taken against Mr. Klooger whereby he is fired for refusing to hand over control of an encrypted chat group contravene the FWA. According to the FWA, before terminating an employee's contract, it is essential that there is a valid reason for dismissal (eg poor performance) and the dismissal procedure must be fair. Employees must be given the reasons for their dismissal as well as the reasonable opportunity to respond to the decision. An employee who feels that his dismissal was unfair may file an application with the Fair Work Commission and claim compensation up to a salary of 6 months or $ 64,650 (whichever is less).
Paragraph two focuses on contracts. Under Fair Work Act, contractors are employees and are entitled to minimum pay and condition. Employees are usually engaged with an employer when they sign a written employment contract. These contracts can take a variety of forms, from short, simple documents to more elaborate contracts for executives. As in any contract, the parties to the contract are generally willing to freely determine the terms and conditions of the employment contract. An important point to remember here is that contracts of employment must never provide for less favorable general conditions than those provided for by the SES. A clause of these employment contracts that contravene the minimum standards of the NES would simply be inapplicable (Stewart, 2011 p.31). However, for the case of Foodora, his terms of employment are not clear. It is important to note that most employees are also protected from "unfair dismissal" under the FWA. These laws apply to an employee who: works at least 6 months (or 12 months if he works in a company with less than 15 employees); and earns less than $ 129,300 (gross) per year or is part of an award or corporate agreement. From the article, it is not clear whether Foodora meets all these conditions and that is why it is important to determine whether Foodora's contract arrangement resembles makes Klooger qualify as a full time employee. It is clear that the salaries of these employees did not reach the minimum legal wage level, and did not receive sufficient temporary shifts and overtime pay for night, weekend and public holidays. The three workers were allegedly paid less than $1,620.74 in four weeks. In addition, Foodora allegedly did not pay the three contributions for the three workers. To understand better, it is important to define type of employees. Full time employee is one who work 5 days a week, work 7.6 hours a day, and the boss does not indicate that you are a temporary worker or contractor, then you are a full-time. Full-time employees enjoy all legally prescribed benefits, including annual leave and sick leave (Wright 2012 p. 6). Temporary workers is one whose working hours are irregular, usually based on the hours and days do. Temporary workers do not have annual leave and sick leave, but the minimum wage is higher than the full-time and part-time (usually at least 20%). Contractor is one who sign a contract with the company (six months or one year) (Catanzariti, Byrnes & Latham, 2017 p. 73). Remember, this contract is valid on the basis of labor laws. If the company wants you to work for them for $8 an hour, you sign it. In fact, the $8 hour clause in that contract is invalid because it does not meet the minimum wage in Australia (Pagura, 2011 p.11). Contract workers do not have annual leave and sick leave, but contract workers usually have a skill, so the salary will be higher than full-time.
Paragraph 3 reveals that Mr. Klooger and the chat members used the chat to exchange tips about the job and swap shifts. Getting comparators is the right of employees in Australia. DDA uses a “comparison test” to determine whether an unfavorable employment behavior is “because” employees exercise their right to protection (Jessup 2017 p. 6070. This test compares how the complainant handles, and if he or she is a hypothetical employee without a disability, how the complainant will be treated. (Shi, 2012 p. 107). In a sense, Australia's use of comparators is more beneficial to employees than Americans (Blake, 2011 p. 23).
Paragraph four reveals that the action against Mr Klooger was taken after cyclists started using the group to discuss about pay conditions and to find out what other similar jobs were paying. Section 341 of the FW Act applies to anyone who includes a complaint or inquiry under the Workplace Act. The term “workplace rights” of the drafters of the “FW Act” has a very broad meaning. Article 351 explains that an employer must not take adverse action because of a person's "race, color, sex, sexual preference, age, physical or mental disability, marital status, family or caregiver's responsibilities, pregnancy, religion, political opinion, State extraction or social responsibility", employer or employee's employer origin "includes "physical or mental disability" may provide significant protection to injured employees (Bongiorno, 2015 p.97).
Paragraph 5 focuses on confidentiality and intellectual property rights of Foodora. The amendments to the Intellectual Property Law (improving the level of intellectual property rights) were passed on April 15, 2012 and became effective on April 15, 2013. This Act contains Copyright Act 1968, Patent Act 1990, Trademark Act 1995, Plant Breeders' Rights Act 1994, Industrial Designs Act 2003. The Design Act of 2003 (Federal) (DesignAct2003) (Cth) raises the level of uniqueness in design registration requirements. The new threshold is a two-step test. Design can only be registered if it meets both new and unique requirements. Typically, if the design has been made public before submitting a design registration application, for example, it has been published on the Internet, the design is not registrable. Australia's Copyright Act 1968 (Copyright Act 1968) (Cth) protects copyright. Australia does not have a copyright registration system. The scope of copyright protection includes original literature, art, music and drama. The length of copyright protection is the author's life plus 70 years. The “work” defined in the Copyright Act is not required to be artistic and literary, as long as it is original. In addition to protecting the work, the Copyright Act also recognizes the copyrights of other types of subject matter, such as photography, recording, film, and performer rights (Easteal, 2013 p.79). Australian copyright law also recognizes moral rights and digital rights, such as electronic rights management information (Electronic Rights Management) and technical protection measures. Computer programs, like literary works, are usually protected by copyright. Australian copyright law considers that the copyright of a work created by an employee during employment is owned by his employer, whereas the copyright of a work created by an independent contractor is owned by the independent contractor. Clearly, there is no new invention made by creating telegram group. In other words, creating a telegram group does not fit to be part of intellectual property (Chapman, 2010 p.11). Mr Klooger did not breach any intellectual property rights of Foodora because Foodora is not the owner of telegram groups. In addition, ownership of social network is not classified as intellectual property (Pittard & Naughton 2014 p.91).
Concerning confidentiality, Australian common law states that where the information is transmitted to the other party in a confidential form, or if the information is passed between parties with a confidential relationship, the Australian common law requires the recipient of the information to be obligated not to use or disclose the information without the permission of the confidential disclosure (Blackett & Trebilcock, 2015 p 93). Usually, in order to achieve prudence, the parties to the contract will also sign a separate confidentiality agreement or contract, or keep any information related to the contract confidential as a clause in the original contract (Costello, Freedland & Oxford University Press 2014 p.89). Confidentiality obligations do not apply when information is available from public sources or when information must be disclosed as required by law. Australian privacy laws also provide for the use, disclosure and storage of personal privacy information.
The Foodara has no right to request Mr Klooger to leave the group because FWA can consider this unfavourable act (Marin-Guzman, 2018). Article 340 stipulates that if the lawsuit is “because of” the employee’s workplace rights, the unfavorable act is illegal. Section 3-1 of the FW Act reverses the usual burden of proof in a way that benefits employees. The duty of employees is to prove that they have been subjected to unfavorable behavior and that they have the right to work (Loudon, Mcphail & Wilkinson, 2015 p. 89). Section 361 of the FW Act reverses the burden of proof and requires employers to prove that they have not taken adverse action because the employee has exercised his authority (In Monotti, 2018 p. 67). It is also apparent that there is no violation of confidentiality because the owners of the group are cyclists. Social networks are just means of violating intellectual property but they are not intellectual property because their owners include the founders of WhatsApp, Facebook and Twitter. This means that Foodora cannot claim to own a group.
Paragraph 7 to 9 focuses on the nature of discrimination. It shows that Foodora first lowered the rates. It also shows that riders were underpaid, injured, racially abused and threatened. This is against the FWA expectations. In Australia, the FWA law protect employees and does not allow employers even to impose any form of discrimination (Marshall & Fenwick 2016 p.38)
Paragraph 10, which focus on breach of intellectual property rights is covered by intellectual property laws of Australia and from all angles, it is apparent that Mr Klooger did not breach any intellectual property rights. For example, when Mr Klooger appeared in TV, he just focuses on the working conditions. He did not reveal any trade secret related to Foodora. According to Trade Practices Act 1974 (Cth), claims can be made against companies that are misleading or deceptive, or that may be misleading or deceptive. Australian common law also provides legal protection for confidential information and trade secrets in certain circumstances. Exposing the company’s working conditions is not a breach of trade secret (Floyd, Steenson, Coulthard, Williams & Pickering, 2018 p.17.
Foodora spokeswoman in paragraph 13 revealed that no rider has ever been punished for expressing an alternative view. However, according to Section 3-1 of the FW Act the employee does not have to prove that he or she has suffered any compensable harm (Kramer, 2012). Therefore, you should read the unfavorable behavior under the “FW Act”, including any negative treatments, even if this treatment cannot be quantified. Recent court rulings have confirmed a broad interpretation of adverse actions. This means that TWU can still held Foodora accountable and defend the rights of Mr Klooger legally.
The move taken by the TWU to file suit on behalf of Mr Klooger as well as another Foodora cyclist, Avi Winner, is are rightful and legal because as per the Fair Work Ombudsman the employees are legally entitled to the minimum wage and the entitlements applicable to their positions under the fast food industry salary rules, and Foodora pays insufficient amounts to meet these salary standards and benefits. In fact, Foodora should pay the three employees full salary and make pension contributions for them.
Paragraph 14 to 19 focuses on the compensation rates. As per the Fair Work Ombudsman the employees are legally entitled to the minimum wage and the entitlements applicable to their positions under the fast food industry salary rules, and Foodora pays insufficient amounts to meet these salary standards and benefits.
Concerning the hourly rate, as presented in paragraph 20 to 24, Foodora is not paying the workers as per the FWA. The minimum wage in Australia is currently set at $18.29 per hour before taxes and $695 per week . Employees' salaries cannot be lower than this standard, even if they agree. As a temporary worker, you can get 25% of the casual loading, which means that your hourly salary should be 25% higher than the usual hourly wage rate (real-time salary). This is a compromise, because you can't enjoy annual benefits such as annual leave or long-service leave as a temporary worker. The Fair Work Committee website contains a variety of information including salary, benefits, and vacations, and is available in 40 languages. NES, as part of the Fair Work Act, replaced the previous Australian Fair Pay and Conditions Standard (The Standard) and contains a number of minimum guarantees for employees, such as notification of staff reduction and payment of severance pay (the employee must be notified of the forthcoming reduction for four weeks, respectively, for five weeks if he has reached the age of more than 45 years and has not less than two years of uninterrupted length of service), in addition , he is entitled to a 16-week severance pay.
The Fair Work Committee not only assesses the fairness of employees being fired, but also examines how they are fired. This means that even if the employer may have a reasonable reason to dismiss the employee, if the dismissal itself is procedurally unfair, it may be considered “harsh, unfair or unreasonable” (Forrester & Griffiths, 2010 p.57). When considering the procedural fairness, the Fair Work Committee will make decisions based on three key factors. Firstly, they would want to determine whether employer explained to employees the details of employment (Williams 2012 p. 15). Second, they would determine whether employer allowed employees to respond appropriately. Third, they will determine whether employer considered the employee's response before making the final dismissal decision. In a word, the employer can prove that he has taken all reasonable steps to solve the problem before making the dismissal decision (Forsyth, Howe, Gahan & Landau, 2017 p. 337). Before making this decision, it is best for the employer to conduct necessary conversations and communication with the employee, inform the employee of their reasons in advance, give the employee an opportunity to respond in writing or verbal, and combine the employee's personal situation with the situation of the job. Malicious dismissal or negative confrontation.
In conclusion, Foodora is participating in fraudulent contracts and paying employees below the legal minimum. Foodora paid less than the wages of the three workers and violated the contract law to make them mistakenly believe that they were independent contractors, and they were actually employees. As per the Fair Work Ombudsman the employees are legally entitled to the minimum wage and the entitlements applicable to their positions under the fast food industry salary rules, and Foodora pays insufficient amounts to meet these salary standards and benefits. In fact, Foodora should pay the three employees full salary and make pension contributions for them.
2. The article entitled ‘Degani Bakery and Cafe outlets underpaid staff, Fair Work Ombudsman finds’ has a number of employment laws. The first thing to know is Fair Work Ombudsman. Fair Work Ombudsman is a body that deals precisely with ensuring justice in the workplace. Fair Work offers free assistance to workers and employers , and is the best reference point for any doubt or issue in this area. Fair Work has the power to conduct inspections and enforce labor standards, and for this it is able to compel an employer to summarize a worker or reward him for the missed pay, etc. So if you suspect or you are sure that you are not treated rightly in the workplace (for example, you are not paid the right one, you are not granted benefits that you are entitled to, if you are a victim of discrimination or abuse) and you want Fair Work to investigate your situation, you can ask for their help. The office of the reference ombudsman is located in Adelaide, and they only accept requests for action by post. Obviously in the application you will also have to attach all the documents to support your position. As an alternative to Fair Work, you can also contact your trade union if your business requires it.
Paragraph 5, for example, revealed that underpayment and non-payment of penalty rates was the most common issue at Ombudsman Sandra Parker. Underpayment is not allowed in Australia. Apart from the single hourly pay that will depend on your contract, there are some basic rules that apply to everyone. First of all, we need to know that in Australia there are minimum working conditions, established by law or registered agreements (= agreement between the employer and the employee who must be approved and registered with the Fair Work Commission). Australian law, through awards, establishes minimum wages and minimum employment conditions for each profession and level of profession. Any pay below the one established by the reference award is illegal. For example, a Level 1 waiter in a restaurant cannot take less than 17.79 $ + 25% per casual hour. Also, if you work on weekends and public holidays, you will generally be paid more, as well as, in some cases, by night shifts or over a certain number of hours per day. All these details, however, are closely related to the sector of reference, and, in part, also to the state in which you will reside. According to the 2017-2018 annual report, Australia's New South Wales minimum wage is $18.29 per hour, or $694.90 per week, and 38 hours per week. Due to the different conditions of different industries, there are more detailed salary ratio guidance for each industry. Therefore, employers need to pay attention to the different salary ratios according to the employee's weekly working hours, the nature of the work, the content of the work, and the specific working time period. In general: employers not only have to comply with the terms of the work contract, but many invisible terms that are not written are equally binding on the employer. For example, an employer must regularly provide a pay slip to an employee. By following these steps, understanding these salary ratios can help employers avoid unnecessary troubles, help you plan your employment in the new year ahead of time, and negotiate with employees who are not up to the standard to settle the solution at the peak of the business. The task of part-time workers and temporary workers should try to avoid getting into unnecessary troubles. In fact, the purpose of the Fair Work Committee is to safeguard labor rights, balance workplace relationships, stabilize markets and the social environment. Investigation and punishment are tools, not purposes
Concerning issues related to record-keeping, Fair Work Act states that the employees are supposed to keep records of their salaries and wages. To make sure your employer is paying you correctly, you have the right to request payroll (payslips). This must clearly state your data (name, surname, and TFN), the company you work for, the payroll reference period, the hours worked in that period, the gross hourly pay, any withholding taxes and the total net pay. At the end of the financial year (June 30th), you have the right to request from your employer (and for each employer for whom you worked during the previous 12 months) the Group certificate, which is a document that summarizes your work position for the previous year. In particular, it will summarize how much you have been paid in gross and how much tax you have been withheld. This document will be useful for making a declaration of income. Alternatively, you will need to calculate the two digits through all payrolls.
References
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