BG007 Project Management : Social Media Research

The project revolves around the development of a web application for Social Media Research Center. There are several phases that are present in the project which are required to be completed in order to reach to the project objectives. The website will be set up to provide research information to the end users. The document covers the project charter and details that are relevant to the project.

Work Breakdown Structure (WBS)

Time Phased Budget

Risk Register

Quality Management Plan

The project team shall adhere to the following objectives to make sure that the end products have the highest level of quality implemented.

• There shall be adherence to the Total Quality Management (TQM) and Six Sigma Quality Guidelines so that the quality of the web site is maintained (Yong, & Wilkinson, 2011).
• The web site shall have consistency and reliability as two of the major principles that shall be maintained.
• The project resources that are engaged with the development and implementation of the web site shall adhere to the ethical standards and guidelines.

There may be a number of quality issues that may come up during the timeline of the project.

• The project team may not adhere to the functional and non-functional aspects required to be maintained in the site which may lead to the presence and occurrence of many errors and deviations.
• There may be inadequate performance and usability maintained in the site which may cause deterioration of the quality.
• Security risks and attacks may be executed on the site which may further bring down the quality of the same.

Quality Measures

There are various measures that the project team and the senior leadership and management may take to make sure that the quality issues are avoided.

• Reviews and inspections: The senior management along the leadership involved with the deployment and setting up of the web site shall make sure that there are reviews and inspections carried out and executed so that it can be assured that the project team maintains the required level of quality standards. Also, there may be certain conflicts and disputes that may be present among the resources which will also be clarified and rectified through the process (Lenning, & Gremyr, 2017).
• Testing activities: There are a number of testing activities that shall be carried out to make sure that the functional and non-functional aspects of the site are maintained and there are no deviations involved. In order to test the web site functionality, system and integration testing shall be carried out which will make sure that the site does not involve any incorrect functionality or any defects related with it. There shall also be testing activities such as performance and security testing and load testing that shall be carried out to validate the non-functional aspects related with the site (Budyansky, 2009).
• There shall also be security mechanisms implemented in the site to make sure that the security risks and attacks are avoided and there are no occurrences related with the violation of security that may take place. The protection mechanisms shall be installed using the enhancement of logical and technical framework of the site (Fredriksson, & Isaksson, 2016).

Closure Checklist

There are a number of closure activities that shall be performed to make sure that the project is successfully finished.

The following checklist will be covered to ensure a successful project closure:

• Acceptance & Sign Offs: There will be many stakeholders that will be associated with the project. These stakeholders will be required to provide their sign off on the deliverables and shall also provide their acceptance on the product that is delivered. The same shall be obtained from each of the stakeholders involved.
• Lessons Learned: The project team will acquire a number of lessons and will explore a lot many areas during the project timeline. It will be necessary to ensure that the lessons are documented so that they may be referred in future and the management also receives an idea on the learning of the team members (Demandmetric, 2017).
• System Documentation: There will be a lot of documentation work that will be involved which shall include the assistance documents, user manuals, guides etc. There shall also be a closure report that shall be prepared for the project to highlight the project details and the activities covered by the project team during the project timeline.

Project Evaluation

Measurement of Value (MOV) is an important estimation practice that lists out the values and benefits that will be achieved during the project. Evaluation of MOV shall be done through the following steps:

• Comparison between the actual value and the estimated value of the project budget. Lower the difference between the two values better will be the evaluation results.
• Comparison between the actual value and the estimated value of the project schedule. Lower the difference between the two values better will be the evaluation results.
• Calculation of the traffic that is earned by the web site in a specified period of time such as a month or a day and comparison with the estimated values.
• Collection and analysis of the customer feedback on the site features and functionalities.
• Collection and analysis of the employee feedback on the site features and functionalities.

Conclusion

Online presence has become a necessity in the current times and the same holds true for Social Media Research Centre as well. There are several steps and phases that will be involved in the setting up of the web site for the research centre and it shall be made sure that security and quality is not compromised on any of the steps that are involved. Adherence to budget, schedule and quality shall be maintained at all times.

References

Budyansky, A. (2009). Improved quality tactic. Total Quality Management & Business Excellence, 20(9), 921-930. https://dx.doi.org/10.1080/14783360903181594

Carvalho, M., & Rabechini, R. (2014). Impact of risk management on project performance: the importance of soft skills. International Journal Of Production Research, 53(2), 321-340. https://dx.doi.org/10.1080/00207543.2014.919423

Demandmetric. (2017). Project Closure Checklist | Demand Metric. Demandmetric.com. Retrieved 24 May 2017, from https://www.demandmetric.com/content/project-closure-checklist

Fredriksson, M., & Isaksson, R. (2016). Making sense of quality philosophies. Total Quality Management & Business Excellence, 1-14. https://dx.doi.org/10.1080/14783363.2016.1266245

Lenning, J., & Gremyr, I. (2017). Making internal audits business-relevant. Total Quality Management & Business Excellence, 1-16. https://dx.doi.org/10.1080/14783363.2017.1303891

Ward, S., & Chapman, C. (2003). Transforming project risk management into project uncertainty management. International Journal Of Project Management, 21(2), 97-105. https://dx.doi.org/10.1016/s0263-7863(01)00080-1

Yong, J., & Wilkinson, A. (2011). Rethinking total quality management. Total Quality Management, 12(2), 247-258. https://dx.doi.org/10.1080/09544120120011460