1706 Communication And Media : Assessment Answers
Question
While you can choose to present in pairs, each student will do his/her own research and research report. Students can then choose to collaborate on a presentation, but the expectation will be for a longer, more detailed presentation than those presenting alone. If students plan to work in pairs for the presentation, they should choose a topic together or two complementary topics that can be combined well.
Outline the following in your proposal:
- Topic (some new procedure, program, protocol, equipment, etc.)
- Problem Statement
- Tentative Statement of Purpose
- Scope (3 criteria for measurement)
- Direct or Indirect Pattern approach
- Individual or Paired presentation (and with whom)
To prepare for your upcoming research report, you will find three articles (preferably scholarly) and offer a brief summary on each one. Sometimes it is best to search for articles before forming your proposal so that there is a better understanding of the topic and more ideas about direction and focus.
Answer
The relationship between customer satisfaction and loyalty
Defranzo, S. E. (2012, June 26). Customer Satisfaction vs. Customer Loyalty: What is the difference between Customer Satisfaction and Customer Loyalty? Retrieved July 17, 2018, from Snap surveys: https://www.snapsurveys.com/blog/customer-satisfaction-customer-loyalty/
Summary
Customer satisfactory is closely linked to customer loyalty for a successful business. An entrepreneur cannot afford to lose his or her customers to their competition. The two main factors that must be incorporated when setting long terms business goals are the customer satisfaction together with the customer loyalty. To achieve the two, which go hand in hand, the investors need to come up with a plan to satisfy the customers and thereafter get some feedback on the satisfaction level. The aim of measuring or determining customer satisfaction is to ensure a steady maintenance for one's customers. Thereby this is an indicator that customer satisfaction is closely related to customer loyalty.
Robert, L. W. (2003). customer service (3rd ed.). India: Mc Graw Hill Irwin
Summary
Customer loyalty is termed to be an emotional attribute rather than something rational. Loyalty from a customer is triggered by the customers urge to maintain a good relationship or bond with a certain organization offering a certain good or service or a brand. A good relationship generally, is built and grown by great trust between the parties. In this case, the parties are the customer and the investors or the entrepreneur. If an investor aims at satisfying the customers first, then the customers will build a strong relationship with that good, that organization and that brand. The customer will have a strong trust in the seller and thereby end up being a very loyal customer thus explaining how customer satisfaction is related to loyalty.
woodcock, N., & Stones, M. (2003). Managing. The Customer Management Scorecard, 11-20
summary
If an investor or a business owner wants to know the level of satisfaction of their customers, repeated purchase by a customer and their commitment can be a very relevant tool to use. A satisfied customer will always come for more and more when the need arises. The customer habit of coming repeated times willingly are what can be termed as loyalty. This shows there exists some link between customer satisfaction and loyalty.
Buy 1706 Communication And Media : Assessment Answers Online
Talk to our expert to get the help with 1706 Communication And Media : Assessment Answers to complete your assessment on time and boost your grades now
The main aim/motive of the management assignment help services is to get connect with a greater number of students, and effectively help, and support them in getting completing their assignments the students also get find this a wonderful opportunity where they could effectively learn more about their topics, as the experts also have the best team members with them in which all the members effectively support each other to get complete their diploma assignments. They complete the assessments of the students in an appropriate manner and deliver them back to the students before the due date of the assignment so that the students could timely submit this, and can score higher marks. The experts of the assignment help services at urgenthomework.com are so much skilled, capable, talented, and experienced in their field of programming homework help writing assignments, so, for this, they can effectively write the best economics assignment help services.
