Collaborative, Inclusive & Assessment Answer

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Task:

Purpose
Principle 1. PD aims to achieve person-centred and evidence-based care that is manifested through human-flourishing and a workplace culture of effectiveness in all healthcare settings and situations.

The aim of PD is to develop effective workplace cultures that have embedded within them person-centred
processes, systems and ways of working. A manifestation of effective workplace cultures is the use
of evidence to in­ form decision-making and the development of practice in context. Within PD evi­ dence
this includes a broader scope than is often found within the evidence-based care movement and is sourced from four
key areas: research; clinical experience; patients, clients and carers; and local context and environment (Rycroft-
Malone et al., 2004).

Understanding the relationship between the delivery of person-centred care and the resultant outcomes is an integral component of PD work. We are interested not only in the outcomes for patients, families and staff ,but also the impact that person­ centred care has on the evolving workplace culture.

The purpose of the workbook is to support you to take an idea, issue or initiative from the conceptual stage to the point where you are ready to take a proposal out to others to engage them in a co-operative process.

The workbook is an adjunct to the facilitated workshop that you are attending. As we move through the sessions, you will find questions to prompt your thinking and you may also like to take notes and gather ideas that relate to your particular initiative. There are no right or wrong answers. The process we will be using is reflective and encourages you to unpack your thinking and identify the steps that will support a successful process.

You have probably begun with an idea, issue or problem and possibly you already believe that you know what the solution should be. You may have also realised that if you try to impose your solution on others who have an
interest in the process and outcome, the odds are that you will meet with resistance. Solutions don’t solve problems, people do. If you want to take others with you, it is necessary to take a step back, put aside your own ideas for now and identify what brought you to this point. This section is designed to help you clarify your thinking and assists you to identify the heart of the matter around which you wish to engage.

How does this puzzle fit with the wider purpose of the work that you and your team are engaged in – the ‘heart of your work’?