Ciqgm702 Operations Management|Information Management System Assessment Answer

Scenario:The learner is acting as an internal Operations Management expert for a chosen organization (ideally a fortune 500 organisation delivering products or services). Learner is required to look at existing operations management & quality management processes, procedures & systems within the organization, &, evaluate competitiveness of the organization in achieving key strategic objectives both in the domestic and global contexts. Where required, compare with other best-in-class organizations to further support your responses to the different parts of the report.

Report should include the following:

1. Executive Summary

2. Introduction of Chosen Organization briefly stating the organizational objectives that can be linked to Operations and Quality processes. 

3. Evaluate success of existing operations management processes & quality management processes in achieving chosen organization’s strategic management objectives. You must do this by conducting a review of operations strategy of your organization, exploring both the current & long-term solutions to address the challenges your firm is experiencing.

4. Evaluate how each of the following tools and techniques specifically contribute to achieving organizational objectives and competitiveness of your Chosen company in different alternative scenarios of Operations Management, in the domestic and global context:

• Any 2 tools of Operations Management 

• Any 2 of the following: FMEA, Benchmarking, Lean manufacturing, 6 Sigma, JIT.

5. Discuss how information management system enhances overall business operations of your Chosen organization and analyse the role of ICT applications in Operations optimization in your chosen organisation. Evaluate how operational strategies involving the use of ICT applications help gain a competitive advantage in your chosen organisation?

6. Discuss how AI can enhance overall business operations of organization in both the domestic and global contexts, while highlighting challenges organization may probably face if implemented.